Ovensupport LTD Reviews 12,656

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their punctuality and the excellent quality of their work. Many people are delighted with the results, noting that their appliances look brand new after the service. The product and service provided are frequently described as outstanding, with many consumers expressing their intention to rebook. However, some customers experienced issues with the booking process, including appointments being scheduled incorrectly or not being honored at all. A few other people also felt that the cleaning was not always thorough, with some areas being missed or not dried properly. There were also isolated incidents where concerns were raised about the condition of appliances after the service.

What people talk about most

Staff

Users describe positive interactions with staff, frequently praising their professionalism, efficiency, and... See more

Service

Consumers find service to be positive. Many reviewers praise the efficiency and professionalism of the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are delighted with the results, stating their... See more

Product

People report positive experiences with the product, especially regarding oven cleaning services. Many... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers found the booking process easy... See more

Based on these reviews

Rated 4 out of 5 stars

I am entirely satisfied with the oven clean: Stephen did an excellent job and was great to have around. The price was reasonable too. This was a repeat appointment from last year, also carried out by... See more

Company replied

Rated 4 out of 5 stars

My oven cleaner ASH GU4 was great, arrived at requested time and oven was cleaned quickly and efficiently. Only reason not 5 star was the booking office who twice asked if I wanted an AM or PM appoint... See more

Company replied

Rated 5 out of 5 stars

Phil PR7 arrived to clean several appliances on time. He and his colleague were very friendly and approachable. We are delighted with the work they carried out especially on our oven. We will use Oven... See more

Company replied

Rated 5 out of 5 stars

Booking very easy. Knowledgeable about our oven and awkward door features. Telephone call on day to notify of arrival time. Gentleman arrived very quickly. Pleasant helpful. Oven and extractor fan cle... See more

Company replied


Company details

  1. Cleaning Service

Written by the company

Experts in deep oven cleaning, we get rid of built-up soot and grease in hard to reach places missed by everyday cleaning. You can relax and leave the cleaning to us, with Oven Support you get an exceptional oven cleaning service. We use the most effective and innovative oven cleaning techniques to keep your oven sparkling and working longer. Specialists in electric oven cleaning, gas oven cleaning and range oven cleaning, we also clean other kitchen appliances such as microwaves, extractor fans and barbecues.


Contact info

4.0

Great

TrustScore 4 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

PR7 Phil did an amazing job cleaning…

PR7 Phil did an amazing job cleaning the oven, grill and extractor
Fan.
He was very professional and friendly.
Would highly recommend A***** 👍

13 April 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Christine!
We are delighted Phil was friendly, very professional and carried out an amazing clean of your oven and extractor.
We have passed your review onto Phil.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Excellent service

Tony from oven clean, always phones 1/2 before calling, very friendly and excellent service .
Can highly recommend .

13 April 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Jill!
We are delighted Tony contacted you upon his arrival, was friendly and carried out an excellent clean for you.
We have made Tony aware of your review.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

I had my oven cleaned today and I’m…

I had my oven cleaned today and I’m glad I did first of all the guy that arrived (Wayne ) was a nice bloke and you could have a conversation with.

Second of all he has done an outstanding job my oven does and I mean does literally look new.

I would highly recommend this company!

The price is very good for the service.

However you do have to pay the final balance before he arrives. Which will put some people off.

Paul Burgin, Buckinghamshire

13 April 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Paul!
We are absolutely delighted Wayne attended and was nice to have a conversation with and carried out an outstanding clean of your oven.
We have made Wayne aware of your review.
We have also noted your comment regarding full payment taken before completion of the clean and have made our sales team aware.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Very pleased with my lovely clean oven!

13 April 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Nicky!
We are delighted Wayne carried out a lovely clean of your oven to leave you very pleased.
We have passed your review onto Wayne.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Absolutely amazing job would highly…

Absolutely amazing job would highly recommend. Very friendly and professional thankyou

13 April 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Marina!
We are delighted Simon was very friendly, professional and conducted an amazing clean for you.
We have made Simon aware of your review.
Kind Regards,
Oven Support LTD

Rated 4 out of 5 stars

ASHGU4 excellent service

ASHGU4 excellent service

11 April 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Cas!
We are delighted Ash carried out an excellent clean for you.
We have passed your review onto Ash.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

The guy rang and explained he would be…

The guy rang and explained he would be earlier than the time I was told and asked if it was ok to arrive earlier. He was very polite, took his shoes off before entering my home. He was polite and very thorough. He done a brilliant job.

23 March 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Mandy.
We are delighted our cleaner contacted you upon his arrival, was vey polite, respectful and carried out a thorough clean of your oven.
We have requested further information from you as we would love to pass your review onto our cleaner.
We look forward to your response.
Kind Regards,
Oven Support LTD

Rated 4 out of 5 stars

OX28 Tony

On time, efficient, no mess, clean oven!

11 April 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review!
We are delighted Tony arrived on time and carried out an efficient clean of your oven.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Tony did a really great job my oven…

Tony did a really great job my oven went back to looking brand new very polite very happy with the service thanks

10 April 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for leaving a review Kirstie!
We are extremely pleased Tony was very polite and carried out a great clean of your oven.
We have made Tony aware of your review.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Huge thanks to Tony

Huge thanks to Tony at Oven Support for the fantastic service today. He arrived right on time after giving me a courtesy call half an hour beforehand. He worked wonders on the oven, including the racks and the glass door; the results are amazing, and it honestly looks like it just came out of the showroom. Tony was incredibly pleasant to deal with and very tidy. I couldn’t be happier!
Thank you 😊

11 April 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Jennifer!
We are delighted Tony contacted you upon his arrival and carried out a fantastic clean of your oven, racks and glass door.
We have made Tony aware of your review.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Very impressed

Simon did a fabulous job cleaning my range cooker. He cleaned all the hob, fan, hood, both ovens, everything was cleaned so well. He was a very courteous, polite gentleman. He explained in detail what he was going to be doing and asked if i had any questions. The cooker looked amazing when he was finished, I was extremely happy and impressed. Later on in the evening I was having trouble igniting a couple of the cooker rings and when I messaged Simon, he came round straight away and sorted out the problem for me. Top service from a true professional gentleman! He made sure it was all working correctly before he left. Would certainly recommend Simon to clean your cooker. Top man! 👍😁 Very impressed xx

11 April 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Caroline!
We are extremely pleased Simon was polite, courteous, informative and carried out a fabulous clean of your range oven, hob and fan.
We are delighted Simon was able to reattend to sort the ignition issue for you.
We have made Simon aware of your review.
Best Wishes,
Oven Support LTD

Rated 4 out of 5 stars

Very friendly and efficient

Very friendly and efficient, thorough clean by Tony. Would have been 5 star but running late, but a good job.

11 April 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Peter.
We apologise for Tony's delay, however we are pleased he was very friendly and carried out a thoroughly efficient clean.
We have made Tony aware of your review.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Effective and professional

My cleaner Steve was very efficient. 2 ovens and hob cleaned in a timely professional way. He was lovely to deal with .

10 April 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Elaine!
We are delighted Steve was lovely and carried out an efficiently professional clean of your two ovens and hob.
We have passed your review onto Steve.
Kind Regards,
Oven Support LTD

Rated 1 out of 5 stars

Booked an appointment but Oven Support cancelled at last minute

Booked an appointment but despite several messages received from Oven Support they cancelled as operator was sick! Waited in all day - not happy. Therefore would not recommend.

11 April 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

We are sorry to hear you appointment was cancelled due to cleaner’s illness Christine.
If you require further assistance please email feedback@ovensupport.com
We sincerely apologise for the inconvenience caused.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

A professional clean by Simon

Simon who cleaned our oven did a fantastic job, called with an eta, turned up on time and was professional throughout. My oven looks good as new.

11 April 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review D Smith!
We are extremely pleased Simon contacted you upon his arrival and carried out a professional & fantastic clean of your oven.
We have passed your review onto Simon.
Kind Regards,
Oven Support LTD

Rated 3 out of 5 stars

Not up to standard.

As the young man didn’t arrive until 4pm we felt he was very rushed. In the past with other companies took twice as long and more thorough. From a distance the ovens looked very clean, however, on looking closer around the edges of oven were still dirty. The tray in top oven looked like drip marks and sticky so not rinsed and dried off thoroughly. Another 1/2 hour might have done the job to finish off. Also the extractor fan looked ok until we took the 2 grilled off and noticed not 100% clean and wasn’t dried off properly as still a bit dripping with fluid. Could have done better.

10 April 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

We are sorry to hear about this Mr and Mrs Wilson.
Please email us photos to feedback@ovensupport and we will investigate your clean complaint further.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Such a lovley and polite man,he came…

Such a lovley and polite man,he came did his job,and left my kitchen spotless, and my oven sparkling clean.thank so much.

11 April 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Nicola!
We are delighted Attila was lovely, polite and carried out a sparkling clean of your oven.
We have made Attila aware of your review.
Kind Regards,
Oven Support LTD

Rated 1 out of 5 stars

Based in Northampton

Based in Northampton. Oven was left by previous house owners. After the "clean" it was still thick with grease and it took me 2 hrs to clean it with Oven Pride. After 4 emails in which I included photos of the oven and the black grease and bowls of black water
and numerous calls where I was promised a callback I have heard nothing. Terrible customer service. The date I've added is approximate

8 December 2025
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

We are sorry to hear about this Alex.
For further assistance please respond to our further information request.
Kind Regards,
Oven Support LTD

Rated 5 out of 5 stars

Oven support are brilliant

Richard (bb9) came to clean our oven & was absolutely brilliant

9 April 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Christine!
We are delighted Richard attended and carried out an absolutely brilliant clean of your oven.
Kind Regards,
Oven Support LTD

Rated 4 out of 5 stars

Oven was cleaned beautifully

Oven was cleaned beautifully. I was kept fully informed about the date and time of the appointment. The cleaner was professional, helpful and friendly

9 April 2026
Unprompted review
Ovensupport LTD logo

Reply from Ovensupport LTD

Thanks for your review Carolyn!
We are delighted you were kept informed regarding the date and time of your appointment.
We are thrilled our cleaner was friendly, helpful and professional.
if you could respond to our further information request, we would love to pass your review onto our cleaner.
We look forward to your response.
Kind Regards,
Oven Support LTD

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