Overline Network Consultants Ltd  Reviews 85

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Steven and Suzanna where extremely helpful in the process of setting up our Overline account and all the new equipment in our office. They where very thorough in how everything works and helping us... See more

Company replied

Rated 5 out of 5 stars

We have been with Overline for a number of years. Always very helpful when needed (which is rare as no issues with phones or Bband). We needed to change our Auto Attendant & Out of Office phone mess... See more

Company replied

Rated 5 out of 5 stars

Just had a telephone a new telephone system installed into our office by Overline. Must say the service that we have received from start of the sales process has been EXCELLENT. Massive Well Done to o... See more

Company replied

Rated 5 out of 5 stars

Steven came round the same day we reported our internet and phone weree down and he established it was an issue with BT and not our router or cables. He checked everything. BT resolved the issue overn... See more

Company replied

Company details

  1. Telecommunications service provider
  2. Telecommunications equipment supplier

Written by the company

With over 25 years of experience, we aim to provide UK companies with the best telecommunication services with scalable remote working solutions.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

85 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Not to be trusted-do not sign face to face

Met with Overline to discuss moving to a voip system. Pleasant meeting, discussed our needs and struck a deal, signed the contract. Afterwards discovered the detail in the contract was not as agreed. No cooling off period-never sign a telephone contract face to face. Tried to cancel and we had to pay a £2000 exit fee.
They are not trustworthy and have lost the opportunity for future business.

21 January 2020
Unprompted review

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