McGivern Diamonds Reviews 256

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I managed to break the setting on my diamond engagement ring. McGivern did a fantastic job on the repair--it looks brand new. Even though I no longer live in the Toledo area, I purchased a center ston... See more

Rated 5 out of 5 stars

CA customers here, for almost 20 years now. Mike is great to work with! He patiently answered all my questions and accommodated all my requests, creating a beautiful custom ring that not only e... See more

Rated 5 out of 5 stars

I’ve been a McGivern customer for over 20 years; I’ve never had less than an extraordinary experience. The difference between a family owned business and other business types is never more obvious.... See more

Rated 5 out of 5 stars

I have purchased several items from Mike over several years. His service, quality of jewelry and knowledge is immensely better than any jeweler I have ever dealt with. I would give 6 stars if I could.... See more

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5.0

Excellent

TrustScore 5 out of 5

256 reviews

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Rated 5 out of 5 stars

Michael McGivern personally handled my request.

Michael McGivern handled my request and purchase personally. I’m living in Texas, making my purchase of diamond solitaire earrings for our 50th anniversary seamless. Earrings arrived on time and they were beautiful. You can’t find a better jeweler anywhere. Al K.

2 May 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service and quality

Mike and his entire staff were a pleasure to work with! Very responsive, thorough and always put my needs first. They are extremely trustworthy and strive to make your experience flawless. I would highly recommend them. Top notch service and quality!

4 April 2023
Unprompted review
Rated 5 out of 5 stars

You Can Trust McGivern Diamonds

We had a positive experience custom-making my engagement ring, and we couldn't be happier with it. Mike answered all of our questions in detail and the ring was received in a timely manner. Highly recommended

28 November 2022
Unprompted review
Rated 5 out of 5 stars

McGivern Diamonds is 5 Star Service!

Mike was great to work with. I came in with an idea of what I wanted and Mike was able to tell exactly what I wanted and executed everything to perfection! My fiancé absolutely loved the ring Mike helped me pick out. Everything went smoothly and arrived to me on time. I would recommend McGivern Diamonds to anyone and everyone!

11 November 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend purchasing jewelry…

Highly recommend purchasing jewelry from McGivern’s.
To celebrate our anniversary, we started looking online at all the beautiful stones for a new ring. Mike helped us design an exquisite custom ring. The overall experience was seamless. The delivery from Ohio to another state was timely, secure, and safe. We plan to purchase jewelry here going forward. The ring is exactly what I envisioned and more.

20 October 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely the best!

Of all the jewelry experts my wife and I have ever worked with, our experiences with McGivern Diamonds has been the absolute best! No contest! Mike is meticulous in the care he puts into his designs, and he makes sure the pieces are absolutely perfect before sending them on to the customer.

TRUST McGivern — you will NOT be disappointed!

10 September 2022
Unprompted review
Rated 5 out of 5 stars

An Italy Surprise!!

Overnight Diamonds and Michael McGivern are second to none! 23 years ago I made my very first purchase ever over the internet of any kind when I purchased my wife’s engagement ring! We subsequently bought our original wedding bands as well for the big day! 23 years later, we were planning a trip to Italy and I thought I’d surprise my wife with a new diamond band. I had no idea of her ring size although I knew her engagement ring still fit perfectly and I also had no idea what to purchase to best compliment her ring! On a Sunday morning of the week we were leaving on Friday for Italy, I emailed Overnight Diamonds. By early Sunday afternoon, on Mother’s Day no less, Michael McGivern had responded and by Monday morning he had sent me some options and guidance! By Wednesday morning I had my wife’s new band in my hand and was able to surprise her with it after arriving in Italy on Saturday afternoon as we toasted our trip overlooking the Gulf of Naples in Sorrento! None of this would have been possible without Michael’s assistance! Thanks Michael for your help in making our time even more special in Italy and for helping me keep my philosophy in tact, “Happy Wife, Happy Life!!”

24 May 2022
Unprompted review
Rated 5 out of 5 stars

I love my ring

I love my ring. It's absolutely perfect and everything that I imagined it would be. Thank you for making the process so easy.

7 March 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding. That is how I would describe McGivern Diamonds. I purchased earrings that I thought were an “in stock” item. Approximately 3 days later, I received an email from Mike at McGivern informing me that my order was shipping and that they ended up using larger diamonds so the earrings ended up with a greater ct TW than what I ordered without additional charge to me. WOW. To say I was pleasantly surprised is an understatement. I will gladly use McGivern for future purchases and highly recommend them to my sons, family and friends.

10 February 2022
Unprompted review
Rated 5 out of 5 stars

Kind and Compassionate

My father recently passed away and I inherited his retirement watch. After going to the chain jewelry stores only to hear that because I didn't buy the watch from them, they could not replace the battery or take out links to make it fit. McGivern Diamonds did not hesitate to help me. 15 minutes and the watch was ready for me to wear. The staff was kind and compassionate. Definitely my "go to" jeweler.

21 January 2022
Unprompted review
Rated 5 out of 5 stars

Simply the Best!

The best customer service experience I have ever had with a company. The work they did was beautiful and fast. Response time to any of my inquires could not have been faster.

16 December 2021
Unprompted review
Rated 5 out of 5 stars

Without hesitation I highly recommend…

Without hesitation I highly recommend McGivern Diamonds. We were able to view hundreds of diamonds to find the perfect center stone. We found one of the most brilliant stones we've ever seen. The tools on the website gave us all the information we needed to make an informed decision. The viewing tool made it so convenient for us to look at every aspect of each piece we were considering.

Once we selected the one we wanted the ordering process and delivery were seamless. Our expectations were exceeded and our fears of an online purchase were erased. My fiancée is in love with the rings we chose and so am I.

Christopher M. & Stephanie T.
Las Vegas, NV
December 2021

6 December 2021
Unprompted review
Rated 5 out of 5 stars

Impeccable experience and rings! We’ll be back!

I recommend McGivern Diamonds highly! We were able to choose a brilliant center stone with the educational tools on the website, magnification views of the diamonds, and Mike’s guidance. We considered having a ring custom made but found a beautiful set in his selection.

Turn around time was quick, delivery from OH to NV was safe and secure, and I am over the moon with my ring! My fiancé is in love with his platinum band, as am I!

6 December 2021
Unprompted review
Rated 5 out of 5 stars

A Gem of a business!

Mike is so helpful with his recommendations of diamonds, what works, what may not, and has helped me to make my dream ring a reality. He really goes the extra mile and definitely knows his stuff. Even though I live very far away, I will keep bringing my business to him.

1 December 2021
Unprompted review
Rated 5 out of 5 stars

Our family has been a customer of…

Our family has been a customer of McGivern Diamonds for over 25 years. They offer exceptional expertise, guidance and value. Above all -- they are a trusted gemologist and recognized by the GIA. McGivern Diamonds is extremely customer focused and ensure customer satisfaction at every level of the buying experience. Their service is unmatched in the industry.

30 September 2021
Unprompted review

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