overstockArt.com Reviews 

169
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

My experience with overstockArt was excellent. I found a beautiful painting at a very reasonable price. The customer service was exceptional—David Sasson provided personalized, one-on-one assistance t... See more

Rated 2 out of 5 stars

Mike S. Ordered a special order painting in mid January, painting was never delivered. I have tried to contact them several times via email with no reply. So unfortunate since I have ordered and re... See more

Rated 5 out of 5 stars

Got a Rembrandt now! This is my most recent purchase and my new favorite! Never a disappointment when receiving actual art and finding the the perfect spot to display. My purchases have found wall... See more

Rated 1 out of 5 stars

Ordered painting last month, was charged for it 4 days after order was placed. -I recently checked my account for the order status and it shows cancelled, but my $$ has not been refunded. -... See more

Company details

  1. Art gallery
  2. Art supply shop

Information provided by various external sources

A leading online art gallery, offering real oil painting, ceramic art tiles, hand crafted mirrors and other premium decor to discerning decorators worldwide.


Contact info

3.7

Average

TrustScore 3.5 out of 5

169 reviews

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3.7

All reviews

(169)

1 review in the last 12 months

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Rated 2 out of 5 stars

Painting not realistic oil

I was told when I called about the artwork I purchased that it would have a rough texture and look like oil paint was on the canvas. I opened it today and it is perfectly smooth and looks like just a copy. I'm really disappointed since I told the person I spoke with that I wouldn't buy it if it didn't look like a real oil painting with the thickness of the paint. He assured me several times that that's what it would look like. Even your authenticity card that came with the painting States oil paint on canvas and it definitely doesn't look that way!

3 January 2024
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Reply from overstockArt.com

Dear customer,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced with your recent purchase of the hand-painted oil painting, "Flaming June," originally created by Lord Frederic Leighton.

Upon reviewing your order, we understand that the artist's technique may differ from the textured style associated with artists like Van Gogh. We genuinely regret any mismatched expectations and want to ensure your satisfaction.

Our customer care department is ready to assist you promptly. Please reach out to us at 1-866-686-1888, and we will be more than happy to facilitate an exchange or return to address your concerns.

Once again, we appreciate your valuable feedback, and we look forward to the opportunity to make things right.

Best regards,
Amitai of the Customer Support Team

Rated 5 out of 5 stars

Beautiful art in a stylish frame

Beautiful art in a stylish frame ! It arrived in less than 3 weeks.

27 November 2023
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Reply from overstockArt.com

We're thrilled to hear you love the beautiful art in the stylish frame! Thank you for sharing your positive experience!

Rated 1 out of 5 stars

Poor rendering of original

Disappointed in the likeness of the painting to the original. The subjects’ features are clownish in comparison to the original.

24 November 2023
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Reply from overstockArt.com

Dear customer,

Thank you for sharing your thoughts with us. We sincerely apologize for any disappointment you experienced regarding the likeness of the painting to the original, particularly with regards to the subjects' features.

We understand the importance of capturing the essence and authenticity of the original artwork. Your feedback is invaluable in helping us improve, and we take your concerns seriously.

To ensure your satisfaction, we would appreciate the opportunity to discuss this matter further. Please reach out to our customer care department at 1-866-686-1888, and we'll do our best to address your specific concerns and find a suitable solution.

Again, we apologize for any inconvenience caused, and we look forward to the opportunity to make things right for you.

Best regards,

Amitai Customer Support Team

Rated 3 out of 5 stars

Painting had an obvious blemish on it

Painting had an obvious blemish on it. The return process was fairly straightforward and I'm looking forward to a replacement piece. Shipping was quick and customer service had good response time.

Update 11/27/23
Was sent a picture of the new painting and it too had an error on it. Unfortunately it was the only one they had in stock so the return fee was waived and the money was refunded shortly thereafter. Customer service was friendly and quick, though I was disappointed I wasn't able to get the artwork.

I would purchase from them again, though I would ask ahead of time for a picture of the painting to be sent.

24 October 2023
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Reply from overstockArt.com

Thank you for your feedback

Rated 2 out of 5 stars

It was much darker than the picture

It was much darker than the picture - one side almost solid black. I loved the picture as shown on line, but I can’t use this one.

22 September 2023
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Reply from overstockArt.com

We will have the customer service manager reach out about the issue

Rated 4 out of 5 stars

Experiences of a Long-term Buyer

The Customer Service Manager is outstanding as well as the art quality and prices in my recent acquisitions. However, there is an Artist of whom I've come to recognize their respective paintings and invariably return due to a lesser quality. For example, a person's head is out of scale with the body, missing details, or landscape flat where original is inclined.

8 March 2023
Rated 5 out of 5 stars

Van Gogh framed oil paintings

I loved that I could view the paintings with the frames against my wall. The paintings looked great and came packed securely with no scratches or damage. I purchased Van Gogh reproductions and everyone loves them.

26 July 2023
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Reply from overstockArt.com

Thank you!

Rated 5 out of 5 stars

Prompt customer service-good products

Prompt customer service. The painting reproductions are good. I enjoy the art work on my walls every day, frames are great. The items are delivered on time.
I love the website where I can try different frames and colors of the room- gives an idea how it looks ones own wall.

24 July 2023
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Reply from overstockArt.com

Thank you!

Rated 5 out of 5 stars

Beautiful work of art

The painting I purchased looks amazing and is a beautiful work of art. I can't stop looking and admiring it. Very impressed.
Thank you,
Very satisfied customer

3 July 2023
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Reply from overstockArt.com

Thank you!

Rated 5 out of 5 stars

I WILL be buying again!

I love love the pictures I’ve purchased! They are professionally framed in very nice frames and exactly as pictured.

3 July 2023
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Reply from overstockArt.com

Thank you!

Rated 5 out of 5 stars

Beautiful painting, great quality

Of the paintings I purchased from OverstockArt to date, this one is my favorite. The colors are so rich and varied. Framing and quality are great, as usual. I really appreciate the fact that staff were responsive to my request to hold the shipment until I returned from a trip.

19 June 2023
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Reply from overstockArt.com

Thank you!

Rated 5 out of 5 stars

Happy purchase!

I have ordered a couple canvas paintings and they are great quality. I love the idea of choosing my own picture frame too. I also have enjoyed any sale or coupon codes. Nice selection of art and frames.

19 June 2023
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Reply from overstockArt.com

Thank you!

Rated 4 out of 5 stars

Van Gogh cedars

The painting and frame is pretty but imo the painting was over stroked. To much paint on a smaller frame . Thanks

24 November 2022
Unprompted review
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Reply from overstockArt.com

Thank you for your feedback

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