Intimates Reviews 50

TrustScore 3 out of 5

2.9

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See what reviewers are saying

Rated 1 out of 5 stars

Ordered April 28th and have yet to receive an order. I reached out to the company and only stated they would message fedex, when in reality the package appears to be lost. I was super excited about th... See more

Rated 1 out of 5 stars

I ordered an item 10 days ago and paid 11 EUR postage and the item hasn't been dispatched, so essentially nobody has done anything yet. It hasn't even left the office. At payment the company said del... See more

Company replied

Rated 4 out of 5 stars

I bought a 50% discount voucher and then I bought a body for a gift. I never received the body due to issues in the expedition of the package. I obtained the refund of the body but not the 50% disco... See more

Company replied

Rated 5 out of 5 stars

I ordered few times & everything was the same, hassle free: brilliant clothes & surprisingly fast shipping. My favourite brand!

2.9

Average

TrustScore 3 out of 5

50 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

Too Large, too expensive to mail back fm Canada for return

The item is fits too large for me. I will end up gifting this to a friend since it costs too much to send back to Denmark from Canada. Also, this survey should be bilingual so I can read the english version.
The quality of the item is good.

8 November 2019
Unprompted review
Intimates logo

Reply from Intimates

Hi Darcie,
Thanks for your feedback!
We're working on getting easier and cheaper return options from Canada.

We're happy you like the quality!

Enjoy your day,

OW

Rated 1 out of 5 stars

I ordered an item 10 days ago and paid…

I ordered an item 10 days ago and paid 11 EUR postage and the item hasn't been dispatched, so essentially nobody has done anything yet. It hasn't even left the office. At payment the company said delivery within 5 working days. For that amount of postage, that's totally unacceptable. I tried using the company's chat tool to ask some questions about the product, but nobody ever got back to me. I've been charged for the purchase, though. I hope I'll still get my product, or at least my money back. This has been extremely disappointing.

17 July 2019
Unprompted review
Intimates logo

Reply from Intimates

Hi Ev,

What is your order number? We will look into what went wrong here.

We answer our customer service within 24 hours and are very sorry about your experience.

Please get back to us so we can improve <3

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