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Owl Labs Reviews 279

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Great Experience working with your sales team to create a partnership with my company! I look forward to getting the full Owl Labs experience throughout my day to day!

Company replied

Rated 1 out of 5 stars

This experience has been horrible. Our Owl Bar does not function as advertised, the speaker is WAY too quiet to be functional. We were told that the company is aware of the issue and has a special sof... See more

Company replied

Rated 5 out of 5 stars

The team was helpful, knowledgeable, and we're timely in back with me. The OWL Labs products are great and the team that works their are equally excellent.

Company replied

Rated 5 out of 5 stars

Our company needed a simple solution for video conferencing during company meetings, especially for our weekly all-hands. Our Meeting Owl allows for remote employees to clearly see and hear in a gro... See more

Company details

  1. Electronics Company
  2. Video conferencing equipment supplier

Written by the company

Owl Labs is a technology company that creates products, tools and software that powers hybrid work globally. We are redefining how people connect through inclusive and equalized video experiences across more than 250,000 global organizations. Strategically built for modern workplaces, classrooms, and beyond -- Owl Labs empowers hybrid and remote teams, their leadership and IT teams with its award-winning intelligent video conference devices including the Meeting Owl 5 Pro, the Meeting Owl 4+, the Meeting Owl 3, and Owl Bar. Most recently recognized in 2025 by TIME's Best Inventions, PC Pro Best in Innovation Award and ISE Best in Innovation, Owl Labs' proprietary AI-powered technology brings innovative and equal visibility to every meeting. The company also leads the industry conversation on hybrid work and trends with its annual State of Hybrid Work reports. Learn more at https://owllabs.com.

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4.0

Great

TrustScore 4 out of 5

279 reviews

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Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The Owl has really helped us connect…

The Owl has really helped us connect our remote office to our main office for regular, interactive meetings. Even before Coronavirus and social distancing, the Meeting Owl has been a go-to tool for us.

14 May 2020
Unprompted review
Rated 5 out of 5 stars

The Team at Owl Labs is awesome

The Team at Owl Labs is awesome. Not only do they build great tools, but they care about the people for which they are building these tools. Every company that has any remote workers should have a nest of Owls.

14 May 2020
Unprompted review
Rated 5 out of 5 stars

We love our Owl

We love our Owl. Our business requires a lot of input from different stakeholders. The ability to see everyone as they share their idea(s) is a value add to our employees.

12 May 2020
Unprompted review
Rated 3 out of 5 stars

Great Idea, Poor Execution

We bought two Owls for our conferences between offices. They were great to start, but we quickly found that the audio quality was almost unusable. Lots of pieces of conversations were dropped and we surmised it was due to some overzealous attempt at blocking out background noise. Great idea and the hardware seems good, but the software is not there yet.

11 May 2020
Unprompted review
Owl Labs logo

Reply from Owl Labs

Hi Mike,

I’m sorry the audio was disappointing! Based on your room set up and acoustics, there are some settings in the Owl you can adjust so the sound is optimized for your room. Give us a hoot at support@owllabs.com so we can help.

Thanks!
Michelle at Owl Labs

Rated 5 out of 5 stars

Great product

Great product. We tried one at one location and were so impressed we now have 3 more with plans to put them anywhere we need a conference setting. So simple to setup and operate that you won't need an IT person to do it. Picks up voices very well and because it's in the center of the table no one is ever to far away. It also has and exceptional camera that captures the entire room.

If they added a 6th star I would have given it that.
I'm not a pro reviewer just an IT tech and I rarely fill these out. This product however is worth my time.

11 May 2020
Unprompted review
Rated 5 out of 5 stars

Great product

Great product: easy to use and IMO, it's the best out there in terms of qualitym ease of use. Love the 360 view and the automatic split screen. Proactive and attentive customer service although I'm glas to say we've necer had to contact them regarding a hardware or software issue,

11 May 2020
Unprompted review
Rated 5 out of 5 stars

I thoroughly love my Meeting Owl

I thoroughly love my Meeting Owl. I have purchased 3 now for use in my office, and we reliably use them for meetings of 1-100 people. Feedback in meetings is consistently high praise for quality of image and audio.

8 May 2020
Unprompted review
Owl Labs logo

Reply from Owl Labs

Thank you so much for the support, Adam! Really glad to hear they are working well for a wide range of meetings.

Rated 5 out of 5 stars

Easy upgrade - no hassle.

Very responsive when we upgraded to OWL pro.

8 May 2020
Unprompted review
Owl Labs logo

Reply from Owl Labs

Thank you, Shawn! We are so happy to see you are enjoying the Meeting Owl Pro.

Rated 5 out of 5 stars

Brilliant product

Brilliant product - easy to use - just plug in and Zoom etc. just detect it and use it

7 May 2020
Unprompted review
Owl Labs logo

Reply from Owl Labs

Thank you so much, John! We are glad that it's one less thing to worry about when starting your meetings.

Rated 4 out of 5 stars

Service has been great

Service has been great. When we had a problem with one of our Owl Pros, support worked with us to troubleshoot and eventually get it fixed.

6 May 2020
Unprompted review
Owl Labs logo

Reply from Owl Labs

Thank you so much for taking the time to share your thoughts! We are happy that we could troubleshoot with your team and get things going smoothly. Please let us know if there's anything we can do to help going forward!

Rated 5 out of 5 stars

Easy to Do Business With

So easy to work with! Excellent, non-intrusive follow-up. One of the best I have ever dealt with. Bravo!

6 May 2020
Unprompted review
Owl Labs logo

Reply from Owl Labs

Thank you so much for the kind words, Tim! We are glad to hear it.

Rated 5 out of 5 stars

The camera works awesome when there is less than 8 people in the room

The camera works awesome when supporting our remote meetings. It allows everyone that is remote a way to feel like they are part of the meeting in person. I only hope they come up with an even better version that will support our 18 seat table and allow for everyone to be seen clearly.

6 May 2020
Unprompted review
Owl Labs logo

Reply from Owl Labs

Thank you so much, Michael! We are actually working on a feature that will accommodate larger rooms which is set to be released by the end of 2020. I'll shoot you an email with some more details!

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