Own4less Reviews 

77
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers had a great experience with this company. Customers frequently mention that ordered items arrive remarkably quickly, are securely packaged with great care, and accurately match the online descriptions and photos provided. Consumers are also consistently very pleased with the exceptionally reasonable prices and the surprisingly excellent condition of the items they successfully purchase. However, some reviewers were not happy with receiving faulty products and experienced serious difficulties when attempting to secure a prompt refund or proper resolution. People also mentioned experiencing poor communication and very slow responses from customer support when trying to track missing orders or resolve unexpected problems.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising items received in pristine condition... See more

Delivery service

Consumers find delivery service to be marked by great satisfaction and appreciation. Reviewers frequently... See more

Price

Customers consistently note positive experiences with price, often highlighting great bargains and reasonable... See more

Quality

Customers had great satisfaction with quality, frequently noting that items arrived in pristine condition,... See more

Website

Reviewers express mixed feelings about the website, noting both positive and negative experiences. While some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really good photos displayed of the charm so very easy to see all aspects of it including size which was important to me. Very easy to order and delivered in 48 hours as stated. Really lovely charm.... See more

Company replied

Rated 5 out of 5 stars

I came across this site following a search for a specific item. I was dubious at first as I had not heard of them before, and the site whilst functional, was a little basic in design and appearance. I... See more

Rated 5 out of 5 stars

I only discovered this website recently and I can’t fault them. I’ve ordered a PS3 console for £29.99 which is such a bargain price considering elsewhere the same item is around the £80 price tag. Sin... See more

Rated 5 out of 5 stars

Purchased a laptop for a very reasonable price in a very good condition. Process was smooth and Mike has been a professional through out. Package arrived earlier than scheduled and was well wrapped.... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

77 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(77)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered a Orskey S900 dashcam from them…

Ordered a Orskey S900 dashcam from them arrived in perfect condition and two days early. I only really needed the suction mount but Orskey absolutely useless for Customer service nothing but broken promises. So I now have a new suction mount and backup camera.

First time I’ve used Own4less but impressed.

14 May 2026
Unprompted review
Own4less logo

Reply from Own4less

Thanks for taking the time to leave us the feedback, Steve - we really appreciate it!

Rated 5 out of 5 stars

was a little skeptical first as never…

was a little skeptical first as never heard of them but it was great, got a ps5 pro for a great price console works amazing and it arrived the next day from ordering. would defiantly use again

6 May 2026
Unprompted review
Own4less logo

Reply from Own4less

Hi James,
Thanks for taking the time to leave us a review. We love it when customers are happy and leave us a review. And hopefully you'll find more great bargains on our marketplace soon!

Rated 5 out of 5 stars

Pokémon Violet from a…

Ordered a copy of Pokémon Violet from a store in Ireland. (For use in Champions)

Came in a few days, the game was in the box and it worked.

Can't ask for much more!

20 April 2026
Unprompted review
Own4less logo

Reply from Own4less

Thanks for the review, Liam.

Rated 5 out of 5 stars

Gorgeous special earrings!

I found the exact earrings that were a present from someone who is no longer with us and that I loved and lost years ago! They arrived speedily and were immaculate! Shiny and made my day. Easy to order once found. Communication from the company was great. I am already looking to see what other fab things they have for me to but. Highly recommend them.

2 April 2026
Unprompted review
Own4less logo

Reply from Own4less

Hi Julie, what a heartwarming story. Thanks for taking the time to share your review - we really appreciate it!

Rated 5 out of 5 stars

An absolute faultless transaction

An absolute faultless transaction. Speedy delivery, packaged with care and the item (Samsung Galaxy Book 2 go) is in pristine condition and working order. I would estimate it’s worth far more than the price paid for 2nd hand goods. The company comes highly recommended and would not hesitate to use again!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Probably the best online transaction I…

Probably the best online transaction I have dealt with. fast courteous service, great product at a great value and well packaged

16 March 2026
Unprompted review
Own4less logo

Reply from Own4less

Wow, you're making us blush now! But thanks for leaving a review - we really appreciate you taking the time to share your experience. Our sellers really do try their very best to impress :-)

Rated 5 out of 5 stars

If in doubt, give them a ring and talk to a real person

I needed an item that was not at my local store, phoned the store it was at and they shipped it for me, received it the following day. Fantastic product, well packaged, works perfectly and the staff were knowledgable, friendly and helpful. I will definitely be using them again

10 March 2026
Unprompted review
Own4less logo

Reply from Own4less

Thanks for the review, Alan. We appreciate you taking the time.
All of our sellers have a telephone number and email address listed in their contact details, so if there is ever a problem, you can speak with a human. And we are delighted that you were impressed. Hope to see you again soon!

Rated 5 out of 5 stars

Really good value/legit

I thought it was going to be a dodgy site so I did my due diligence and looked at the trustpilot reviews. They seemed ok so I gave it a shot - bought a camera for really good value. I received it today (very fast delivery) and the camera was in such good condition for such good price... I'm glad I took the risk and bought it from here! This is legit.

9 February 2026
Unprompted review
Own4less logo

Reply from Own4less

Thank you for leaving a review, and we are pleased that you were impressed! Hopefully, we will be your new "go-to" marketplace for those pre-loved bargains. :-)

Rated 4 out of 5 stars

Very good experience with this company

Really good photos displayed of the charm so very easy to see all aspects of it including size which was important to me. Very easy to order and delivered in 48 hours as stated. Really lovely charm. Would have given 5 stars but the email I sent with a question wasn't replied to (although that could've been a problem with recapture which often happens!)

23 January 2026
Unprompted review
Own4less logo

Reply from Own4less

Thanks for leaving us a review, and we are sorry you didn't get a reply to an email. If that happens again, you can always call the seller - they all have their store phone numbers in the contact seller section. Hopefully we will see you ahain soon!

Rated 1 out of 5 stars

recieved nothing...!!!.!....

ordered something online and it took my money (my account balance went down) and didnt send me ANYTHING

31 December 2025
Unprompted review
Own4less logo

Reply from Own4less

Hi Nooo,
We have tried to get in touch with you through Trustpilot to find out which seller you had an issue with so we can assist.
If you still haven't received your purchase, please call our customer support line, and we will do our utmost to assist you. You can call us on 01443 400998, or you can email us at support@own4less.co.uk
We'll look forward to hearing from you,
Tom
Own4less Administrator

Rated 5 out of 5 stars

Problem solved.

After a mix up and the wrong item being delivered....Lauren from regenerate resolved the issue and went over and above to give excellent customer service......thank you..

10 September 2025
Unprompted review
Own4less logo

Reply from Own4less

Thanks for the review, Mark. We really do try to resolve problems if ever they arise. Lauren is a great ambassador for Own4less and it's great to hear that she got your problem sorted. Thanks for taking the tiime to share.

Rated 5 out of 5 stars

Great customer service

Purchased a laptop for a very reasonable price in a very good condition. Process was smooth and Mike has been a professional through out. Package arrived earlier than scheduled and was well wrapped.
Cheers!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

This switch game was great condition

the game was packed super well no shot of it getting damaged in shipping works fully the cart has no scratches or blemishes is in perfect condition and came right on the day it said it would genuinely cannot complain would definitely buy again

10 December 2025
Unprompted review

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