No emailing or phone calls just chatting with the person, this makes the support much quicker and you can explain your problem better. They even help you out with configuring software if you're... See more
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See what reviewers are saying
Great performance! I have bought the Webhosting Plan and a VPS, my honest opinion on the Webhosting is that they should bring cPanel back, that's just my opinion, I'm just used to that interface, howe... See more
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I just want to say this Oxide Hosting has helped me with our Music Database with the VPS we bought for my radio Trucking Nation Radio this will expanding our radio alot more and mainly help our pr... See more
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Outstanding service! I have had a Discord bot hosted with oxide.host for 4 nearly 5 months now and I am yet to come across any problems. I recently purchased a web hosting package and needed to co... See more
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Company details
Written by the company
• Oxide Hosting • Making Hosting Simple. We currently provide Virtual Servers (VPS), Website Hosting and more; operating since April 2017. With a robust experienced team to support our customers alongside enterprise hardware equipped host systems for the highest quality services whilst ensuring high reliability.
Contact info
Oxide Hosting, Unit 19642, PO Box 92, CF11 1NB, Cardiff, United Kingdom
- +443300431505
- support@oxide.host
- oxide.host
Oxide Hosting is the best hosting company.
I've been using Oxide Hosting for over a year now and I have never had an issue with their team and products. I have to admit, when I was the first head of Oxide, I was a bit skeptical due to their small team compared to some compies such as Digital Ocean. However, I was proved wrong very quickly. Their team answers in a very timely manner. Not only that, their products are very affordable and reliable. Amazing experience so far!
25 October 2021
Unprompted review
Reply from Oxide Hosting
Hello Jimbo,
Thank you for your updated review and long-term support of our organisation. We're proud to hear that we're still serving you a year later and still don't disappoint. We understand your concerns regarding team size, we are growing this at the minute but hopefully our new efforts (e.g. new website designs) should provide further confidence for new customers of our standards and services provided. Our team expansion also is to improve where we can that response time even if it's already quick since we're still growing quickly. Overall though, thank you for your update on your experience with us - we're glad to see it remains very positive.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
A awesome VPS option!
I have been using Oxide Hosting for over a year now. I use the classic Linux VPS service to host my Discord bots. When I first started my bot was only in a couple of thousand servers. Now it's in over 26 thousand with over 6 million members! It has been super easy to upgrade my VPS with more specs as needed and support has been very helpful. The support team is in the opposite time zone as me so sometimes it takes about half a day to get back to me but they provide awesome support! I plan to continue to use Oxide Hosting for years to come.
15 September 2021
Unprompted review
Reply from Oxide Hosting
Hello Cameron,
Thank you for your kind words and for taking the time to write this review. We'd firstly like to thank you for your support of our organisation for this length of time; we're glad that our services have been able to meet your demands for this long and we hope they do into the distant future. We're also glad to hear that things have been easy for you with regards to upgrades - our aim is to make hosting simple. With regards to timezones, apologies on this one; we are working to establish a team as soon as possible outside of the United Kingdom, we've still got some things to do in terms of recruiting within Europe as this remains our primary area of focus and demand but we're definitely looking to launch a North American team as soon as we possibly can. We'll update everyone on this progress as this develops when possible.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Support is very responsive and helpful
Support is very responsive and helpful. They were quick to fix a bug in their system which prevented me to use one of their features I wanted to use.
8 September 2021
Unprompted review
Reply from Oxide Hosting
Hello there,
Thank you for your pleasant remarks, we're glad our team were able to resolve your issue quickly; definitely wasn't an issue we've seen before but glad to see such is now resolved. A few changes are being made with regards to documentation to better clarify the issue if it does occur again in different forms.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Really great host
Really great host! They have amazing staff + their services are cheap + effective
5 September 2021
Unprompted review
Reply from Oxide Hosting
Hello Sadw,
Thank you for your kind remarks, we're glad our team were able to resolve what you need from the sounds of it alongside our services meeting your requirements. We'll pass on these comments to our team.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Just bought webhosting
Just bought webhosting, CEO is very nice and helpful!
Very fast and powerful! Would totally recommend!
EDIT;
I have had this hosting for about 2 months now, and it is very awesome! There has been NO downtime whatsoever in the past 2 months, very nice!
2 September 2021
Unprompted review
Reply from Oxide Hosting
Hello there,
Thank you for your pleasant remarks, we're glad we were able to get everything smoothly migrated over to us and everything is now functioning as you intended. Thank you for recommending us also.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Best Hosting company out there
Perfect hosting plans on awesome prices that on host sites the prices are more expensive. Very fast support,
I suggest everyone using it :)
30 August 2021
Unprompted review
Reply from Oxide Hosting
Hello Nickolas,
Thank you for your kind remarks, we're glad to hear that our services were able to meet your requirements; we always aim to have as competitive pricing as we can so it's great to see the impact this had for yourself. We're also happy to hear that our team was able to quickly get to your needs, thank you for recommending us too.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Amazing Support Team & Services
Oxide Hosting has possibly the best support team I've ever encountered. They reply almost instantly and helped me through till' the end. Not only that, but their services are totally worth the small prices! Thank you!
25 August 2021
Unprompted review
Reply from Oxide Hosting
Hello Axton,
Thank you for your pleasant remarks; we're glad our team were able to assist you with whatever you need. We're devoted to ensuring our team provides the highest level of customer service to ensure your satisfaction - it's great to see the impact this had on your experience and this will be passed onto those who assisted you today. We always aim for our pricing to be competitive so glad to see this met your requirements.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Oxide is the bomb
15 August 2021
Unprompted review
Reply from Oxide Hosting
Hello there,
Thank you for your review, we're glad we're able to satisfy your requirements.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Nicholas W, Oxide Hosting (UK).
#1 Hosting Company
I have a lot to say about Oxide, so let's dive in.
1. Their customer service is amazing. I opened a ticket and before I can paste my pre-typed question, they reply! Its incredible!
2. Nicholas, Jack, and Thomas go so much out of their way to help! They do whatever people request!
3. In regards to number 2, it's amazing to buy from a company that you literally talk to the Founder directly, and he helps you directly.
4. Their prices are not so high. I can't say it is the cheapest, but they have standard prices.
5. Their software is amazing. First of all, they have all these protections and backup servers that its amazing. Second, Nicholas makes everything. This includes the discord server bot, pterodactyl egg, softwares, etc. Its incredible!
Oxide is the place to buy from for all hosting needs.
2 August 2021
Unprompted review
Reply from Oxide Hosting
Hello there,
Thank you for your kind remarks, we are glad to hear that our customer service team was able to assist you with your question. We strive to ensure that our support team responds to any queries and supports our customers where possible to ensure the best experience possible with us! Additionally, we are happy to hear that the prices are at a suitable range to ensure our products are of the highest standards. Finally, we custom code as much of the software we can so it is suitable for our needs and to give our customers more control and management over their service.
Please do let us know if you require any further assistance.
Kind regards,
Jack W, Oxide Hosting (UK).
Amazing Service!
I opened a ticket ask if they had any future plans for allowing .NET discord bots for there DBH plan, and I believe the next day or the day after it was added! I also got amazing service from Jack W, and he was very helpful. The prices are also very affordable and the support is phenomenal so Oxide is really worth it.
28 June 2021
Unprompted review
Reply from Oxide Hosting
Hello Eric,
Thank you for your pleasant remarks, we're glad that we were able to deliver support for .NET on our Discord Bot Hosting infrastructure and this is entirely accredited to the dedication of Jack W. as mentioned for developing the necessary solutions for such; we'll forward this review to him as I'm sure he'll be glad to see this. We're also proud to hear our pricing meets your requirements alongside our support standards - something we're dedicated to and is a notable aspect of our organisation.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Reply from Oxide Hosting
Hello Sarp,
Thank you for your review, we're glad our services meet your requirements.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Best hosting company. No further questions.
I recently bought the Discord Bot Hosting (Extreme) plan and was shocked. It was faster than previous made-for-discord hosting companies that I had used before. I will be sure to use them for all my hosting needs.
21 May 2021
Unprompted review
Reply from Oxide Hosting
Hello Pocholo,
Thank you for your kind remarks, we're glad our services were beyond what you expected in terms of our Discord Bot Hosting platform; we've worked significantly in recent months to better improve the functionality provided on these services and ensure such is as user-friendly as possible so it's great to see the impact this has for the customer.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Epic Company.
This company is just the best. I've had 2 VPSes with them 1 month+, and I'm still satisfied with the uptime, how fast the services are, etc.
Thank you Oxide!!
16 May 2021
Unprompted review
Reply from Oxide Hosting
Hello there,
Thank you for your remarkable comments, I'm glad our services have been able to meet your requirements and expectations; we are always working to better our service quality wherever possible to ensure you have the experience like you mentioned today; it's great to see the impact this effort has and thank you for your support of our organisation.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Fast Customer Service
I had some really annoying issues with adding funds to my account, but the Oxide Hosting customer service was able to help me right away and find an alternative way to make sure I was satisfied! Vouch!
20 April 2021
Unprompted review
Reply from Oxide Hosting
Hello Cody,
Thank you for your kind remarks, apologies to hear of the issue with regards to adding funds - from reviewing this; seems you simply wanted to add more than the standard limit. The limit is in place to prevent fraud primarily (so you cannot charge say a stolen card a significant amount of funds without any background checks). We're glad our team manage to get this resolved for you either way, as our systems all require 3D Secure (a new technology for authenticating card payments) we'll take a look into if we can possibly remove this limit or increase it safely. Thank you for recommending us also.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
very good
very good, fast support replies and has very little delay on support response.
17 April 2021
Unprompted review
Reply from Oxide Hosting
Hello Roux,
Thank you for your pleasant remarks, we're glad to hear our support team were able to promptly assist with all your questions and concerns. We pride ourselves in the support our team provides so it's great to see the impact this has.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Nicholas W, Oxide Hosting (UK).
10/10
10/10 Support in the discord server! owner and Support Members Did everything they could and got everything to 100% Prices are very cheap for what you get and i love it, i will be staying with Oxide Hosting
15 April 2021
Unprompted review
Reply from Oxide Hosting
Hello there,
Thank you for your kind remarks, we're glad to hear that our support team were able to ensure you were well assisted; bear in mind our support standards are not specific to one platform so you are welcome to contact us via any of our other methods as required for the same experience. We're proud to hear that you love our services and our pricing meets your needs.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
the perfect host
Okay, they stand by their descreption, they do make hosting simple,
great people, and fast respond
keep it up!
13 April 2021
Unprompted review
Reply from Oxide Hosting
Hello there,
Thank you for your pleasant remarks, we're glad that our services were simple for you to use - hosting can be complex these days so it's great to see the impact our platform has for customers like yourself. Our team are dedicated to ensuring you are well supported with whatever you require so I'm happy to see this confirmed also; we're working to expand our out of hours support as best as we can also.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Nicholas W, Oxide Hosting (UK).
best support
performance is really nice, and the price for the hosting is fabulous, i had bought an xs vps and it was able to run an minecraft server with 10 people at soild 18-20 tps. i would really recommend buying from here. also the support staff are 24/7 online and really helpful
10 April 2021
Unprompted review
Reply from Oxide Hosting
Hello Http,
Thank you for your kind remarks, it is great to hear that our services are working well for you, your community and has met your expectations. Additionally, is wonderful that our support team has been able to support you where possible and has fulfilled your requests. We take pride in product quality and our customer service representation for our customers. Please do not hesitate to contact us again if you have any further concerns or queries.
Kind regards,
Jack W, Oxide Hosting (UK).
Excellent
With super low prices, near-perfect service and knowledgeable, available and patient support staff, Oxide Hosting is certainly my favourite vps provider. Thanks guys!
26 February 2021
Unprompted review
Reply from Oxide Hosting
Hello Daniel,
Thank you for your pleasant comments, we're proud to hear that your overall experience seems to have been exceptional with us. We're happy to hear that both our pricing structure and services are able to meet your need; in terms of 'near-perfect' is there something we can improve on? If so, please do reach out to us (https://support.oxide.host/) with these ideas. We're also glad to hear our team were able to support your every need. That's not a problem also.
Please do let us know if we can be of any further assistance to you.
Kind regards,
Nicholas W, Oxide Hosting (UK).
Insane Service and Support
Service is impeccable, I use the medium-sized VPS for my community. I was quite sceptical about purchasing from a hosting company that wasn't fortune 500, however, the prices are considerably better and there is never any issues with the services, I would say it is better and faster from experience for my use case. Support is by far the best I've encountered from a business, everytime I've requested support, they have been almost instant, and have solved my problems within minutes. The team is well experienced and know what they are doing. I can't accredit them enough, writing this review is the least I can do for the value they have provided me.
21 February 2021
Unprompted review
Reply from Oxide Hosting
Hello Johnny,
Thank you for your sensational comments, we're proud to hear that as an organisation we were able to provide what you needed despite your speculation; we understand this is sometimes a concern for some that as a smaller provider, we're not able to provide similar quality hence we are working to provide better confidence in this area and if you have any advice for how we can better do this, please do let us know. We're glad to hear all services functioned beyond expected and our team was able to resolve all issues raised to them quickly; we focus significantly on our support as an organisation along with the training our team receives to ensure high quality support so it is pleasing to see this being warmly welcomed. Apologies once again for any inconveniences caused by the domain registration issue raised today, hopefully we managed to come to a beyond satisfactory resolution for this. Thank you for your review also, we're proud that we were able to deliver what you didn't expect from an organisation such as ourselves.
Please do let us know if you require any further assistance.
Kind regards,
Nicholas W, Oxide Hosting (UK).
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