Oxigen EnvironmentalReviews 

933
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 388 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the ease of ordering and the promptness of delivery and collection. Many people appreciate the helpful and friendly staff, especially the drivers who are often noted for their accommodating nature and skill in placing skips exactly where needed. The overall process, from booking to delivery and pickup, is frequently described as smooth, straightforward, and hassle-free. However, some customers also noted issues with communication regarding delivery and collection times, with some experiencing delays or a lack of updates. A few other people also felt that customer service could be inconsistent, mentioning instances of uncollected bins, incorrect charges, or unhelpful responses when issues arose.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many praising the promptness and efficiency of... See more

Service

People report positive experiences with service, often highlighting professional, friendly, and efficient... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

Customer service

Consumers find customer service experiences to be ambiguous, with many reviewers praising the helpfulness and... See more

Order

Customers consistently note ambiguous experiences with order, with many finding the online ordering process... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The reason i can’t give 5 stars, there was no answer to may email what time you will be coming. Also collection i ordered next day, but Oxigen kept it one more day even i did contacted them to collec... See more

Company replied

Rated 5 out of 5 stars

It was very straight forward process of ordering online. We filled the skip in one day and didn't need it sitting on our driveway for any longer. We called the customer service and arranged for the... See more

Company replied

Rated 5 out of 5 stars

Sure! Here’s a sample positive review you can post for a skip company: ⸻ ⭐️⭐️⭐️⭐️⭐️ Great service and hassle-free experience! We hired a number of skips from oxigen and couldn’t be happier. De... See more

Company replied

Rated 5 out of 5 stars

Account # 30595456 Good communication between the person collecting my bins (being returned) and myself and the bins were collected this morning. In my case, this time, one-to-one between drive... See more

Company replied


Company details

  1. Waste-Management Service
  2. Drainage Service
  3. Waste Collection Service
  4. Household waste recycling centre
  5. Recycling centre

About Oxigen Environmental

Written by the company

Reduce | Reuse | Recycle

Oxigen Environmental provide the best value for wheelie bins, domestic and commercial waste collection, skip hire and road sweeping.
We are Ireland’s leading integrated waste management and recycling company and provide our services from Cavan to Waterford and in between.
Oxigen is dedicated to the diversion of waste from landfill through the re-use of valuable resources to create closed material life cycles. The well-known adage of ‘waste not, want not’, is key to the Oxigen ethos.
Producing secondary raw materials and reprocessing them to produce new products promotes resource efficiency and is an environmental necessity.
Oxigen Environmental is at the forefront of environmental services provision in Ireland.
The group comprises of Oxigen Environmental and Oxigen Commercial.
Between these two companies Oxigen manages waste and material streams, water supply, waste-water treatment, and energy generation.
We are constantly growing our fleet and staff to provide a first-in-class service, across all streams, to all customers and across all regions, where we too are expanding, due to the popularity of our excellent services and price plans.

OXIGEN’S STRATEGIC GOALS ARE:
• To increase volumes of recyclables collected.
• To increase volume of secondary raw materials produced such as paper, metal, glass, wood, plastics, construction aggregates and organics.
• Maximise diversion of materials from landfill.
• Increase the generation of renewable power from waste streams.

Oxigen 3-Bin

Oxigen 6-Yard skip


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

933 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(933)

352 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

On time good price

On time good price

23 June 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Georgina,

Thank you for your five star review, we are delighted to hear everything went well with your order.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Oxigen in Tullamore were very good to…

Oxigen in Tullamore were very good to deal with. Quick, efficient snd left the skip 2 days longer

16 June 2026
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Reply from Oxigen Environmental

Hi Claire,

Thank you for your compliments for our Tullamore staff - we will make sure to pass them along.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Delivered on time and took away on the…

Delivered on time and took away on the date agreed

23 June 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Terry,

Thank you for taking the time to review our service. We are glad everything went smoothly with your order.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Skip delivered on time and collected in…

Skip delivered on time and collected in good time

15 June 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi,

Thank you for reviewing our service, we are delighted to hear you had a positive experience with Oxigen!

Kind regards,
The Oxigen Team

Rated 3 out of 5 stars

"Okay" experience.

"Okay" experience.

I hired a skip online late one Friday, to arrive the Tuesday afterwards. I got online confirmation of the payment receipt.
No clarification on when it would be delivered on Tuesday.
I had to ring them up at 11am on Tuesday to find out when it would be delivered.
It arrived at 2pm. The trades people doing work in my house had started work at 7:30am.

While the terms of rental said up to 5 days it wasn't clear if that included weekends.
I was finished with the skip the next Monday and emailed oxygen around midday it was ready for collection. They collected it at 9:30pm that night.

Service was okay, but relatively poor communication about when the skip will the delivered and collected.
These days, modern companies would text on the day or the day before to say your skip will be delivered between the following hours.

19 June 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Owen,

Thank you for your feedback. We appreciate you taking the time to share your experience.

We're glad the skip was delivered and collected on the requested dates, but we're sorry that our communication around delivery and collection times did not meet your expectations. We understand how important timing is when coordinating with tradespeople and other projects.

Thank you again for your feedback, and we hope to provide a smoother experience next time.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

It was very straight forward process of…

It was very straight forward process of ordering online. We filled the skip in one day and didn't need it sitting on our driveway for any longer. We called the customer service and arranged for the skip ti be collected on the following day. Very professional service. 5 stars.

20 June 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Galina,

Thank you for your review. We are glad to hear that you found the website easy to navigate for your order and our customer service team could help you delivery and collection times.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

A very straight forward, simple process

Easy to order, no fuss with the delivery and recovery. The delivery driver was friendly and efficient.

18 June 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Alan,

Thank you for your kind review. We are glad to hear that everything went smoothly with your order.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Cheapest and great service

Ordered the smaller skip but was advised to get the bigger one. Staff were so helpful and changed it with no issue. Took the extra payment and had the skip on the day I wanted it. Cheapest price after I checked all other skip hires. I had it for 5 days and received a text to see if I was finished with it and wanted it collected. The skip was collected next day. Great service and staff

24 May 2026
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Reply from Oxigen Environmental

Hi Denise,

We are delighted to hear that our staff could advise you on what skip to get and kept in communication with your throughout your order. We pride ourselves on our customer service and we are glad to hear your experience was a positive one.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

so easy to book super efficient


so easy to book super efficient, reasonably priced and left it at my home for a week brilliant

19 June 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi John,

Thank you for taking the time to give us feedback on our skip service. We are glad to hear our pricing and processes suited your needs.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

great serviced

great service,great price

19 June 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Kaeron,

Thank you for taking the time to review our service. We are glad to hear you appreciated our competitive pricing.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Great Service

Best value for money and quick and easy online service. I had to telephone the Company to check the delivery time and I was put through to the right person who answered my query quickly.

29 June 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Ken,

Thank you for your feedback for our online booking system and customer service team! We are delighted to hear that everything went as planned.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

All clear

All clear, very good , more company like you

11 June 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi JJ,

Thank you for reviewing our service. We are glad to hear that everything went smoothly with your service.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Delivered on time

Delivered on time, polite and helpful driver, office called me to confirm collection, I couldn’t really ask for more.

16 June 2026
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Reply from Oxigen Environmental

Hi Mark,

Thank you for your kind comment. We are proud to have our customer care staff and drivers - we will pass on your compliments!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Well priced service

Good price, delivered promptly. Would have liked the skip to be collected sooner but that's a minor gripe.

15 June 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi James,

Thank you for your honest review. We are glad you feel like you received good service, even with the slightly longer pickup timing.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Delivered on time

Delivered on time and picked up when asked. A good company to deal with.

5 June 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi David,

Thank you for taking the time to review our service. We are delighted to hear that everything went smoothly with your order.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Friendly staff

The staff were extremely friendly and helpful. From the person on the phone to the truck driver. I would recommend oxygen Dundalk

8 June 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Mary,

Thank you for your kind review. We are delighted that everything went smoothly with your skip order and our staff delivered their quality customer care as expected! Hope to hear from you again.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Audrey,

Thank you so much for taking the time to give us some feedback. We are delighted to hear that you were pleased with the service you received.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Good delivery service

Good delivery service

5 June 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Ranbeer,

Thank you for taking the time to review our service, we are delighted that you have given us five stars. We hope to work with you again soon.

Kind regards,
The Oxigen Team

Rated 1 out of 5 stars

That’s even pushing it give 1 star I’d…

That’s even pushing it give 1 star I’d never use them again

5 June 2026
Oxigen Environmental logo

Reply from Oxigen Environmental

Hi Siobhan,

Thank you for providing us with your honest feedback. Your email and phone number have been requested through Trustpilot so that we can contact you regarding your service.

Kind regards,
The Oxigen Team

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