I normally do not write reviews but wanted to take a minute and publically recognize Heath for his exceptional customer care. I called Oximedical on Friday Heath walked me through options for portable... See more
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The agent was quick to understand my problem and resolved it by sending me a new machine which I received in 2 days. And only after I received the replacement was I required to return the old machin... See more
I purchased an Inogen One G4 in July and the entire machime has stopped working. Both batteries were faulty when I received them. At that time they were only lasting 70 minutes. I am under their "whit... See more
I purchased an oxygen concentrator, exchanged it within the exchange period, and returned them within the window as well because they were not providing a strong flow of oxygen. They kept over $1000 a... See more
Company details
Information provided by various external sources
OxiMedical is your oxygen concentrator store! With stores nationwide and online for oxygen generating equipment. Oxygen therapy by Inogen, Philips and CAIRE
Contact info
5255 W. Phelps Road, Suite 4, 85306, Glendale, United States
- 866-696-9558
- sales@oximedical.com
- oximedical.com
Hasn’t replied to negative reviews
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Delivered as promised
Delivered as promised! I recieved my Imogen the next morning. Robert Lee was very knowledgeable and answered all my questions and concerns. I would definitely encourage anyone looking for their oxygen needs to call OxiMedical Respiratory.
Robert A lee
Robert A. Lee showed warmth and intelligence, desiring to be helpful to my needs. I appreciated how he dealt with me.
They delivered what they promised
They delivered what they promised. Unusual. Very happy with the portable concentrator I received.
Lee was very helpful and did a good job.
Very helpful
Very helpful and surprising that I was offered the cheapest alternative instead of the highest priced.
'such an improvement over the heavy…
'such an improvement over the heavy cylinders I have been using.
My husband was struggling with just the…
My husband was struggling with just the portable unit. OxiMedical in Saginaw made special arrangements for a concentration that he uses at night. Helped with constant waking up. He sleeps through the night now. Thanks.
My Inogen Gen 5 works great
My Inogen Gen 5 works great. I don’t have to worry about my tank running empty in the car. I just‘refill’ the battery as we go!
The lady I spoke with was very…
The lady I spoke with was very pleasant, professional, knowledgeable. She took my order and explained the warranty. Parts were received promptly and the returns shipped back
Excellent service!!!
Very good!
So far, everyone has been very helpful, and speedy service. Thank you all!
I bought it you sent it what more is…
I bought it you sent it what more is tghere to say?
All around excellent experience.
Responsive, knowledgeable, helpful.
And when we had a issue with equipment, immediately resolved. Couldn’t be happier with them!
Very good product
Same day rental made next day trip possible.
The gentleman who helped me was amazing. He assisted me to rent a unit to use while helping a dear 91 year old friend to move with her grandson to another state. We needed in the car enroute to the airport, in the plane, and to his home by car. It had to meet FAA regulations, and have two batteries, one capable of 5 hours of continuous operation. And we were leaving the next day! Other suppliers made it seem impossible, but with your company, all went smoothly. Thank you for your great service.
Excellent response
Excellent response. Called one day to order and had product delivered the next.
Perfect service......100% satisfied
Very helpful and knowledgeable about…
Very helpful and knowledgeable about what I needed and how to get the most to fit my needs and get the most for my money.
Was great experience very helpful with…
Was great experience very helpful with making our decision to purchase would recommend to anyone
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