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Oz Air Online Reviews 

322
•
TrustScore 5 out of 5

4.8

Air conditioning store
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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding products significantly cheaper than elsewhere. The delivery service is frequently highlighted for its speed, efficiency, and punctuality, with items arriving on time and in excellent condition. People are very satisfied with the product quality, noting that items are well-made, sturdy, and perform exactly as described. The overall service and ordering process receive high marks for being seamless, easy to use, and supported by excellent communication. Many consumers recommend the company due to the reliable service and positive interactions throughout their purchase journey, making it a highly regarded choice for their needs.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting fast, efficient, and timely... See more

Product

Customers had positive experiences with product, often praising the speedy supply of spare parts and timely... See more

Service

Customers consistently note positive experiences with service, highlighting excellent prices, reliability,... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that prices are consistently low... See more

Order

Reviewers highlight positive aspects of order, noting the ease and simplicity of the ordering process, from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered an Air Diverter Magnetic 7 Blade 608w x 600h. The price was reasonable, communication from the company was excellent, fast delivery and the product appears to be well made, sturdy and very e... See more

Rated 5 out of 5 stars

Ordered online not assembled option. Received on time. It was easy to put together and attach to unit. I can see it's working well as my plants are no longer being blasted with warm air. Looking forwa... See more

Rated 5 out of 5 stars

Received Air Conditioner on time , great service great product . Great price …air conditioner was significantly cheaper than same model product from other sellers I would not hesitate to purchase fr... See more

Rated 5 out of 5 stars

Professional and trusted company. Packages were delivered and all parts there. Assembly was a bit tricky for a novice like me, but a handyman installed and it looks perfect. A great Aussie company... See more

Company details

  1. Air conditioning store
  2. Air Conditioning Contractor
  3. Air conditioning system supplier

Written by the company

At Oz Air Online we provide the leading air conditioning brands and equipment direct to the public or trades. From split systems to ducted systems. We have the best prices guaranteed. Fast and free delivery Australia wide.

Contact info

4.8

Excellent

TrustScore 5 out of 5

322 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(322)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great site, service and product

It was easy to find the filter I needed for my air-conditioner. Also liked that it came with the necessary tool to do the fitting which helped alot. This is my second purchase and I'm very happy with the product and how quickly it was shipped.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

Oz air

The product is great and works really well . Put it together myself but next time I'd buy it already done .

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Good filter, excellent service

I purchased a filter which was easy to replace by myself. It's worth calling out that Hayley emailed me, asking if I made a mistake to choose pick up instead of delivery. That was indeed a mistake and Hayley's email saved me much time/effort. Really appreciate it.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Your customer Service was exceptional

Your customer Service was exceptional. I had your team contact me within 5 minutes of ordering to arrange delivery and the installers contacted me the next working day and came to install within a week. Absolutely fantastic and highly recommended.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Easy and reliable service

I purchased a Daikin air conditioner. The online browsing and purchasing was easy to navigate, products were competitively priced and delivered to my door on time. Excellent all round experience.

13 December 2024
Unprompted review
Rated 4 out of 5 stars

Great Job

They did a great job installing my split system air conditioner. The guys were prompt, friendly and professional. We agreed on a fixed price. The job took a lot less time to complete than I expected, which meant I probably paid above the market’s standard hourly rate but that’s on me. Live and learn, I guess. I would recommend and use Oz Air Online again.

10 December 2024
Unprompted review
Rated 4 out of 5 stars

Ozaironline had options for floor split systems

Ozaironline had options for split systems installed on the floor - chosen for minimal change from mums 55YO aircon that had finally broken down! Delivery was efficient - given I was not at Mums, more comms before the unit was within minutes of being delivered by wholesaler would have been appreciated. The daikin system is almost silent and v effective

13 December 2024
Unprompted review

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