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Oz Air Online Reviews 

323
•
TrustScore 5 out of 5

4.8

Air conditioning store
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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding products significantly cheaper than elsewhere. The delivery service is frequently highlighted for its speed, efficiency, and punctuality, with items arriving on time and in excellent condition. People are very satisfied with the product quality, noting that items are well-made, sturdy, and perform exactly as described. The overall service and ordering process receive high marks for being seamless, easy to use, and supported by excellent communication. Many consumers recommend the company due to the reliable service and positive interactions throughout their purchase journey, making it a highly regarded choice for their needs.

What people talk about most

Delivery service

Consumers express satisfaction with the delivery service, frequently highlighting its speed and efficiency.... See more

Product

Reviewers highlight positive aspects of product, often noting that items are exactly as described, arrive on... See more

Service

Users describe positive interactions with service, highlighting excellent prices, reliability, and a wide... See more

Price

Reviewers mention positive feedback about price, with many customers reporting significant savings and... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of finding items and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered an Air Diverter Magnetic 7 Blade 608w x 600h. The price was reasonable, communication from the company was excellent, fast delivery and the product appears to be well made, sturdy and very e... See more

Rated 5 out of 5 stars

Ordered online not assembled option. Received on time. It was easy to put together and attach to unit. I can see it's working well as my plants are no longer being blasted with warm air. Looking forwa... See more

Rated 5 out of 5 stars

Received Air Conditioner on time , great service great product . Great price …air conditioner was significantly cheaper than same model product from other sellers I would not hesitate to purchase fr... See more

Rated 5 out of 5 stars

Professional and trusted company. Packages were delivered and all parts there. Assembly was a bit tricky for a novice like me, but a handyman installed and it looks perfect. A great Aussie company... See more

Company details

  1. Air conditioning store
  2. Air Conditioning Contractor
  3. Air conditioning system supplier

Written by the company

At Oz Air Online we provide the leading air conditioning brands and equipment direct to the public or trades. From split systems to ducted systems. We have the best prices guaranteed. Fast and free delivery Australia wide.

Contact info

4.8

Excellent

TrustScore 5 out of 5

323 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(323)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Finding the actuator

Finding the actuator, ordering and the very quick delivery made this a great experience. Oz Air online is set as my favorite provider fir air-conditioning parts.

29 May 2025
Unprompted review
Oz Air Online logo

Reply from Oz Air Online

Thankyou for your review Stefan. Appreciate the 5 stars.
Oz Air Online.

Rated 5 out of 5 stars

great customer service

great customer service, parts came very fast.

2 June 2025
Unprompted review
Oz Air Online logo

Reply from Oz Air Online

Thanks so much Nickolas. Our wonderful team, Hayley and Kim are thrilled you are happy with their service.

Oz Air Online

Rated 5 out of 5 stars

Easy online ordering

My husband was an air con installer for many years. Mitsubishi is one of the top brands. The unit is very quiet and efficient. Completely happy with our purchase 👍😊

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Great service

On two separate occasions now have purchased damper motors to replace units that had failed in our home Advantage Air system. Price was very competitive, and on both occasions the kit arrived quickly, well packed, and in perfect condition. From my experience, would not hesitate to buy from Oz Air again. Thanks!

3 May 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery. clear simple instructions. easy to put it together and install exactly what I wanted and what they describe on their website!

2 May 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery, driver phoned beforehand to make sure I was home. Good price and lots of options. Plenty of options to choose from with an informative website.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Well-made sturdy construction

Well-made sturdy construction, extra strong magnets and very easy to assemble and install within a matter of minutes.
It’s certainly made a difference in directing the airflow from my outdoor AC unit away from the fence line and should definitely help with efficiency especially during winter months.

2 May 2025
Unprompted review

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