OZ Cosmetics Reviews 99

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Bought the items on 1st June, received today (20 June), with 3 x incorrect products. Waste of time I could have been these from down the shops and saved myself 20 days and $13. I was VERY close to doi... See more

Rated 5 out of 5 stars

Such a wonderful customer service...they user friendly iam their valuable customer for almost 4yrs .... I don't know y these people giving one star reviews... If there is a damage in product r any del... See more

Rated 1 out of 5 stars

I thought I was safe in buying from a com.au site. But there was no Australian Business Number, nor a phone contact. Oz Cosmetics took my AUD 164 18 days ago and sent a false Australia Post tracking n... See more

Rated 5 out of 5 stars

I recently bought Estée Lauder Pleasure perfume from OZ Cosmetics and received the parcel within 3 days. Very fast delivery! The packaging was great and the box was wrapped carefully with foam. Even b... See more

Company details

  1. Cosmetics shop
  2. Pharmacy

Written by the company

We are an online shopping website where you buy skin care, make up and cosmetics products at heavily discounted prices. We sell more than 20,000 cosmetics products from over 200 brands. 100% GENUINE Guarantee


Contact info

3.2

Average

TrustScore 3 out of 5

99 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Excellent service

This is my first purchase with OZ Cosmetics. Products arrived in 5 days. It was beautifully wrapped. The shampoo and conditioner are exactly what I was looking for. Thank you. Will definitely shop again.

22 January 2014
Unprompted review
Rated 1 out of 5 stars

Waste of time

Item was shipped 4 days after receiving cleared payment. It's been two weeks now, but there is no trace of my order. Tracking number is not valid. Email confirmation is from OZ cosmetics (UK), but looks like they are shipping from China. Will never try again.

14 January 2014
Unprompted review
OZ Cosmetics logo

Reply from OZ Cosmetics

This is an unfair review. Order was sent in 48 hours. Tracking was provided. Tracking on Royal Mail shows it was delivered. Order was sent from Sweden. Tracking number (ending SE) proves this.

Rated 5 out of 5 stars

great service

i just love the prompt service and the choice of brands. the prices are very competitive. i will be a customer of oz cosmetics for an unlimited time.

18 May 2012
Unprompted review
Rated 4 out of 5 stars

Excellent range of items but delivery slow

Need more interesting sites for members abit more service etc and better delivery time. Waiting for one month per item Im sure u will get more orders if better service in this area. There's always room for improvement and change in business :-))
But over all I like this site well done.
Thank you

17 May 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic

Everything I have ordered has been delivered very quickly and always correct. The selection of brands is also great and has saved me thousands!

15 May 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Absolutely perfect for retail therapy. especially if you don't feel like going out, but must spend the pay on something!

15 May 2012
Unprompted review
Rated 5 out of 5 stars

Service is excellent!

I like the selection of cosmetics. The price structure is
good and delivery is most efficient. So far there was never
a problem. Definitely a good company to deal with.
I hope that things will never change. I shall give it five
stars!

15 May 2012
Unprompted review
Rated 5 out of 5 stars

excellent

I am very happy with prompt delivery and products. I have no reservations purchasing from here again.
There is a broad range of products and all at competitive prices. I always come here first to get what I need!!

15 May 2012
Unprompted review
Rated 5 out of 5 stars

really good service and super fast posting

I always buy my cosmetics with OZ. they always deliver on time and a great product. if you have any questions or concerns, their staff is very friendly and approachable..
I will continue to buy with them as the products are very cheap compared to the retail price
I am a happy costumer and I always will recomend them

14 May 2012
Unprompted review
Rated 5 out of 5 stars

best price ever - here or overseas online

What a pleasant surprise finding a 'local' business that sells goods at such a competitive pridce to even online overseas (Hong Kong) establishments,..My search and purchase for l'Occitane nbail and cuticle cream....excellent,thank you all at ozcosmetgics

14 May 2012
Unprompted review
Rated 5 out of 5 stars

great service!

No problems here - great service, trustworthy website. I highly recommend and would use again.

14 May 2012
Unprompted review
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