Ordered 4x1 metre PVC strip curtains, but half of them were missing from the delivery. When I called them up, they quickly corrected this. I got the missing items on the next business day! Excellent c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Charli & the team were really helpful over the phone & delivery of the heavy items I purchased was arranged without issue. Thanks folks!!
I ordered 2 rolls of 50 X 50 weld mesh and got 1 roll 50 X 50 and the second is 25 X 25 when the mistake was realised it was fixed very quickly and the phone service was great indeed will use them ag... See more
Exactly the product we required Great service and prompt delivery We use a lot of commercial products and breakdowns are a common occurrence l will be using Ozsupply for our first point of contact... See more
Company details
Information provided by various external sources
Australia's Leading Online Retailer of Coolroom & Commercial Refrigerator Parts, HVAC Tools. Best Value. Same day dispatch. Shop Online or pick up in Dandenong
Contact info
19 Metcalf Drive, 3175, Dandenong, VIC, Australia
- 0397949776
- info@ozsupply.com.au
- ozsupply.com.au
4.5
Excellent
630 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
23 September 2023
Quick and exactly as specified
21 September 2023
Reply from OzSupply
thanks for your feedback ,we will continue to supply good service
Reply from OzSupply
thanks
Still waiting
27 September 2023
Reply from OzSupply
Dear Customer , we contacted your few times no one answer , we want to notice you about item out of stock , new stock will come next week , as soon as goods arrive , we will sent to you straight away
Good transaction
18 September 2023
Promt service.
17 September 2023
Reply from OzSupply
thanks for your feedback
Almost all images of product on site…
Almost all images of product on site were black even though product was green. Had to scroll through multiple photos until one that matched product. Very misleading.
5 September 2023
Liked the quality of the pots but not…the delivery cost
Liked the quality of the pots but not happy with the delivery charges. $40 is too much
28 August 2023
Quick delivery
21 August 2023
Very helpful staff.
23 August 2023
Reply from OzSupply
Thank you Georgina, we are so glad we could help you
Reply from OzSupply
We appreciate your review so much
They were helpful on the phone and the…
They were helpful on the phone and the parcel arrived very quickly.
22 August 2023
****** Would not buy anything from them again ******
Ordered 5 rolls of GALVANIZED WIRE MESH - HINGED JOINT - GRADUATED 10/120/15 X 100M ROLL. Two of the rolls were as pictured on the website the other three were poor quality and not as shown on site. Sent them videos and photos. Calls and text messages have not been returned. Formal letter requesting remedy was not addressed only emailed to tell me about their high standards and how they value customer feedback. We are still left with 3 x 100M fencing that is unusable. Charged $1,458.45 for all this. Their website states 100% money back guarantee which is not being honored either. Going through Consumer Affairs Victoria at the moment.
27 August 2023
Unprompted review
Excellent in every way
Excellent communication, service and speedy delivery, thanks guys.
12 August 2023
Reply from OzSupply
Thanks for your feedback, see you next time !
Product I received was poor quality…
Product I received was poor quality could not be used.
1 August 2023
Reply from OzSupply
Hello Chris,
we appreciate your concern. Please email us at info@ozsupply.com.au we want all of our customers to have an amazing experience with us.
We needed RHS End caps quick and they…
We needed RHS End caps quick and they delivered them quick. No fuss experience.
8 August 2023
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