Ozzie Collectables Reviews 

527
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide and impressive selection of collectibles, including Funko Pops and TCG cards, often noting the excellent condition of products upon arrival due to superb packaging. People appreciate the reliable and fast shipping, even for international deliveries to places like Canada and the UK, with many finding the service efficient. The staff are frequently described as friendly, helpful, and knowledgeable, contributing to an overall positive service experience. However, some people encountered various delivery issues, such as significant delays, items not arriving, or unexpected charges for shipping.

What people talk about most

Product

People report positive experiences with product, highlighting a great range of items and a massive selection... See more

Delivery service

Users describe positive interactions with delivery service, often noting that items arrive safely and are... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and friendliness.... See more

Service

Customers had positive experiences with service, often highlighting the great staff and a no-nonsense... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love this company for ordering collectibles such as Funko Pops, they always come in perfect prestine condition. Each Pop you order will come with a Pop sleeve which will protect your Pop.... See more

Rated 5 out of 5 stars

I've dealt with a fair few pop culture stores, but Ozzie Collectables is easily one of the best. What I appreciate most is the no-nonsense approach... they just seem to 'get it'. You don't have to w... See more

Rated 5 out of 5 stars

Ozzie has a great selection of all the popular Pop culture collectables. From Pokemon to Funko, you can find it. Shipping is done with care and has always been reliable even coming from Australia.

Rated 5 out of 5 stars

I live in the uk and getting them delivered and come in good condition was a worry but they are always well packed. would recommend anyone to look at ozzie collectables and order or pre-order funko p... See more


Company details

  1. Collectibles Shop
  2. Hobby shop
  3. Trading Card Shop

Information provided by various external sources

Ozzie Collectables stocks thousands of POP! Vinyls, Board Games, Statues and more! The lowest prices for your favorite collectables are found here!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

527 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.6

All reviews

(527)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All in all an excellent customer experience

I am a UK customer and was really unsure of what to expect regarding product, delivery and information.
I needn't have worried, the product was exactly as advertised and expected including an extra product sleeve I wasn't expecting.
All through the whole transaction and delivery process I was kept informed of the status via email.
My purchase arrived in very quick time and was well packaged.
All in all an excellent customer experience

Thank you

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Order came on time and packed securely. Very happy with service. Will be ordering from them again for sure.

20 November 2024
Unprompted review
Rated 1 out of 5 stars

Scammers-Disgusting appalling retailer…

Scammers-Disgusting appalling retailer and customer service. They say 3-5 days shipping try almost 2 and a half weeks. They say mystery box only to send UNSEALED LOOSE ITEMS, NO SEALED BOX, NOT a mystery box as they advise. Sent me pictures of my order, looks so filthy and unsafe where they are packing items. Not in a warehouse at all. Tried telling me all my items are sent, well when asked for the final picture of my order no response. I have lost money. Everyone knows a mystery box comes sealed so you can unbox it yourself or resell. Told me they will take a 10% fee if I want a refund, this is theft because they falsely advertised and I still have 2 missing items. The pictures mean NOTHING, my items could have been taken out before box was sealed. All those other loose Funko Pos are meant to be part of a SEALED MYSTERY BOX. I will contact multiple government agencies to report this Company. Don’t buy mystery boxes from them.Will be reporting them.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Afterpay makes buying easy

Afterpay makes buying easy, friendly service and purchases arrive fairly quickly here in NZ.
One of my first stops if I have to look abroad for action figures.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

They treat your purchases as gold

They treat your purchases as gold, the way collectibles should be packed and delivered. And customer service is top notch! No issued with change of mind, refunds, whatsoever. They would occasionally pop in a freebie with your orders too! Very happy

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Rush Funko Pop

Brilliant communication, superb customer service. Great product and price. Not experienced service like this ever. Seemless updates from Australia to Leeds UK

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Genuinely surprised, from the US!

I was genuinely surprised! Not only was the purchasing quick and simple, my statue arrived WAY quicker than I thought it would! And that's saying something, I live over on the East coast of the US. They kept me updated on my order's location, and when it arrived, was SUPER happy to see it had been well packaged and preserved for the trip!
Caleb looks straight FIRE on my shelf!! Thanks again!

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Great costumer service

Great costumer service, I ordered online so smoothly, fast delivery & pristine packaging.

My only small complain is I wish the item I bought is factory sealed with plastic the whole box & not just a scotch tape in the opening. Anyway I got what I want, I got 3 SR cards & 1 Parallel Rare one star card in Union Arena Hunter X Hunter and I’m happy with it.

It’s not I’m not trusted them but theres a potential it can be opened & switched the packs to get the valuable Parallel Rare ones.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Ordered from the UK

Ordered from the UK. Pretty quick delivery considering how far my package travelled and it arrived in immaculate condition. I no doubt will be buying from Ozzies Collectables again.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Smooth Experience!

First time ordering something across the world, and will definitely do it again.

Perfect packaging and was notified at every step.

Amazing!

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Customer for over 8 years

Have been getting figures at Ozziecollectables since 2016 and cannot point one single flaw in their service. All my orders have arrived immaculate, specially the Funko pops with the included protectors. Could not recommend this store enough.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Great company to purchase from

Great company to purchase from. I am from the US and this came very quick. I got exactly what I ordered and came to me in excellent condition. Will defiantly purchase from them again. Thanks Guys.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Super pleased from uk!

Ordering three Yellowstone funko pops from uk, I was apprehensive they would arrive damaged after such a distance (uk), but all three pops arrived in protectors and superbly packed and put in a very sturdy box which meant everything arrived in excellent order! Super pleased after having bad experiences with other pop companies long distance, so 10/10 for Ozzie collectables! Will deffo order again!

1 November 2024
Unprompted review

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