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Review summary

Created with AI, based on recent reviews

Evaluating 570 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, consistently praising its quality, compact size, and ease of use. Many highlight its portability, sturdiness, and comfort, making it suitable for various activities and users, including those with mobility issues. People appreciate the thoughtful design, which makes the chairs easy to assemble and disassemble. However, some customers experienced issues with delivery times, noting that orders sometimes took longer than expected or were shipped from China, contrary to their initial assumptions. A few reviewers also found the chairs initially stiff to set up or, in some cases, uncomfortable, with the front digging into their thighs. There were also isolated reports of chairs breaking on first use or difficulties with the return process.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the chairs for being compact,... See more

Quality

Customers consistently note positive experiences with quality, praising the chairs for being sturdy,... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the ease of assembly and... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While some customers praise the speed of... See more

Order

Users describe ambiguous interactions with order. While some customers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered one chair and was so impressed, I ordered a second in anticipation of our weather finally getting a grip of itself and spending time together outdoors. Sadly the second chair had issue on... See more

Rated 5 out of 5 stars

Super portable chair, we searched the internet for lightweight /small chairs, but could not find any as good as these Ozzi chairs, they are a bit stiff to put up initially, better this than loose li... See more

Company replied

Rated 5 out of 5 stars

Saw the ads on Facebook and liked the compact nature of the chair while folded, while also allowing for a good relaxed posture while sitting in it. Relatively few steps to unfold and fold it, though t... See more

Company replied

Rated 5 out of 5 stars

I recently bought the Ozzi Gear chair and I’m genuinely impressed. It’s lightweight, compact, and incredibly easy to open, which makes a huge difference when my hands are already full with dogs, t... See more

Company replied


Company details

  1. Outdoor furniture shop

Written by the company

Our mission is simple: Create compact gear that’s easy to carry, quick to set up, and tough enough to last a lifetime! Every product comes backed by our lifetime warranty, because we stand behind our gear and beside every customer who trusts it.


Contact info

4.2

Great

TrustScore 4 out of 5

555 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchasing our chairs from OzziGear has been tops!

Purchasing our chairs from OzziGear has been a great experience. A well constructed, easy to erect compact chair we can use beach, bush, watching grandkids play sport. Easy to keep in the car wherever we go.

19 March 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for the fantastic review Nikki, and excellent use case. So many customers use our chairs at weekend sports to watch the kids or grandkids.

Rated 5 out of 5 stars

So incredibly easy to carry and use

So incredibly easy to carry and use. We bought the Ozzi Gear chairs to take with us to music festivals and they are the perfect size to carry around. Absolutely love them.

18 March 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thank you for the great review, Sandra. Happy to hear that you have found such an excellent use case for our chairs.

Rated 5 out of 5 stars

Awesome product, seriously.

Awesome product, seriously.
Finally, a product that lives up to the hype and delivers what has been said about it. Genius.

21 February 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for the great review Hilton.

Rated 1 out of 5 stars

If it seems too good to be true, it is…avoid at all costs

Despite offering a hassle free 45 day full refund, customer services take 6 days to respond .
When you say they are bigger than any water bottle you have ever seen and are heavier than expected AND difficult to get out of they suggest you may not have put it up correctly.
They then tell you that their chairs make excellent gifts, or resell as they are so popular…
They say that return postage is in their policies and I have asked where it says this on the website.
It shipped from China, not Australia.
Then they demand photos…
Anything to put you off returning them.
Now an email which explains why so many AMAZING REVIEWS

Hi Susan,

Just a quick reminder—we’re still giving away FREE Ozzi Outdoor Loungers in exchange for a video review. Our stock is limited for this & once gone, it’s gone.

It's super easy. All you need to do is:

Record a high-quality video of you reviewing your Ozzi Outdoor Chair in an your chosen outdoor setting
Upload your video HERE + leave us a review on our Trust Pilot account HERE
Once done, simply send Joe an email to confirm via
Can’t wait to see what you’ve got. Upload your video now or hit reply if you have any questions.

From the Ozzi Gear Team
Peter & Adalia

17 March 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Hi Susan,

1. I reply to all emails daily via peter@ozzigear.com & support@ozzigear.com do their best to reply to all customers within 24-48 hours

2. Return postage for a returned item is paid for by the customer as we happily pay for the postage to get the product to you.

3. We request the items be returned to Australia as this is where our main warehouse is located. We have only shipped directly from our manufacturing facility over the busy season due to the crzy amount of demand our chairs came under.

4. Ofcourse we need photos in order to verify the return to ensure you haven't destroyed the product...

None of this is too put you off a return, its just procedure to help with getting a satisfactory outcome on both sides.

And regarding the email sent to customers about the Free Lounger. We have just recently announced this program to our customers in order to give them the chance to WIN a Lounger. This is part of us giving back to our community and NOT open to anyone who is not a customer.

Rated 5 out of 5 stars

Love my new camping chair

It’s compact, light, easy to use and comfortable. What more could you want?

17 March 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

That is excellent to hear, Mel.

Rated 5 out of 5 stars

YOUR Ozzie Gear chairs worth the money REVIEW


YOUR REVIEW - Small and light and surprisingly comfy. I love these chairs now that I’m older I was struggling to carry my regular camping chairs any distance and last camping trip I was unable to carry my chair down to the creek. With these Ozzie Gear chairs being so compact and light I can carry them anywhere. I love these chairs and theybag they come in too ! They are easy to put up and pack up well worth the money I brought 2 and would recommend them to anyone looking for chairs that are easy to carry ,pack and are comfy

17 March 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for the great review and taking the time to copy and paste your review from the website to Trust Pilot! Much appreciated Susan!

Rated 3 out of 5 stars

Good product, may wait a few weeks for delivery and after sales review program seem dishonest

Love the chair! It look weeks to arrive after my order which is worth considering before you place an order as I nearly didn't get it in time for my trip. After first couple of times of setup got much easier to setup as advised in the instructions. Used for the Melbourne GP and was perfect for travel. Well worth the investment, I am a bigger guy and find it comfortable and confident it will hold me up.

After my purchase I was asked to make a video to review it and could receive a bonus chair. I suspect this is driving many of these reviews. I know the prospect of the free chair had me interested. I did my review here and a video and but after that got no response for weeks. Then chased, got a reply but they asked for another video, with specific asks around comparison to bulky chairs etc. Just creates a false impression as it stops being a review. I can't say I believe they will send a bonus chair.

15 January 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Love to hear this Colin!

Rated 5 out of 5 stars

Great chair

Great chair. I've not used it outdoors yet but I had no trouble assembling it and packing it away. I expect it to be ideal when I go out with a fungi foraging group, and for whale and bird watching.

9 March 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for leaving a review Cathy!

Rated 5 out of 5 stars

Good chair & great communication

Good chair, great communication.
Super easy to set up once you've watched the video, really impressed with how compact they get. Peter and the team are also really good at communicating delays, and turned a concern into a super positive experience.

20 December 2025
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for the fantastic review Alex! Happy to hear we could excel in both areas! All the best

Rated 5 out of 5 stars

I finally got to use my new chairs at…

I finally got to use my new chairs at WOMAD music festival this weekend. They were perfect. Easy to carry, assemble and move when we needed to chase the shade. Really happy with my purchase.

8 March 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

What a great way to spend WOMAD! Thankyou for the great revew Karen!

Rated 5 out of 5 stars

Great little chair

Great little chair. Reasonably light and very compact, like description. And surprisingly, really comfortable. As expected, the backrest extension poles were a bit hard to pull out the first few times, but are getting easier with every use. We'll get a lot of use out of these two chairs. Highly recommend.

7 March 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Really appreciate this review on our product Kris!

Rated 5 out of 5 stars

Finally - The Game Changer

Nearly 20 years of Camping and 15 years of that also working an industry that see's me outdoors way too often means I am always carrying something to sit on. But what a game changer Ozzi Gear has been. Quality, value and through support. The Outdoor I have is perfect for all things work and the Lounger is next on the list for all things camping and fishing.

2 March 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for this excellent review Ron!

Rated 5 out of 5 stars

I bought 2 Ozzi Gear outdoor chairs

I bought 2 Ozzi Gear outdoor chairs, one for me and one for my wife. I must say I was a bit surprised that they weren't shipped from Australia but from China. I was a little worried about that, but it was unfounded. Shipping to The Netherlands simply takes a bit longer, and they arrived well-packaged and undamaged.

I am very satisfied with the chairs. We want to use them when we go on holiday with the caravan, especially to take them to the beach. They are very suitable for that: lightweight, compact, and comfortable to sit in. The included bag with a long handle is nice for carrying the chair. We also received a ground sheet to prevent the legs from sinking into the sand!

Furthermore, they are really sturdy. I weigh 110 kg, but they can support up to 150 kg! I am very satisfied with them!

15 March 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Super happy to hear this and thanks for taking the time to write such an in-depth review!

Rated 5 out of 5 stars

Quality, Quality, Quality

These chairs are well engineered, you can feel the quality as soon as you open them. Very comfortable to sit in as well. Will definitely be using these a lot.

4 March 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Really appreciate this review on our product Greg!

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. I have had the best customer service from these people. The chairs a great. We had to wait a while. Took longer than expected but got them just in time to go on our tour of Aus. Literally the eleventh hour. But, get them we did. We have used them frequently but one of my chairs were unstable and I contacted the company with video evidence. I got a very prompt response and no questions, it was replaced under warranty. Amazing service, friendly staff, very efficient handling of concerns. Love the chair, so easy to set up, in the sun, sipping on our favourite drink and taking in the view. Irene

2 February 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

So happy to hear that customer support was able to assist hear with your order! Also happy you love the chair 💯

Rated 5 out of 5 stars

Ozzi outdoor chair

I love these chairs. They were a little stiff to unfold the first time, as others had noted, but it’s worth it. They’re compact and lightweight, fabulous quality and really sturdy. Holds a heavy person comfortably as promised. We got the ground sheets for free and I was so impressed I went back and ordered the cold weather covers. Highly recommended.

29 January 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Really appreciate this review on our product Hayley!

Rated 5 out of 5 stars

Perfect easy carry chairs for every event

We now own 5 Ozzi chairs. 2 in each of our cars and an extra for our son's car. They're compact, lightweight and comfortable. Just perfect to take out wherever you might need a seat and take up hardly any room in the car, brilliant.

20 February 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Thanks for leaving this review Rob!

Rated 5 out of 5 stars

Fantastic service and product

Fantastic service and product. These chairs are fabulous. I would highly recommend the to anyone thinking could I or shouldn’t I They are definitely sturdy enough for bigger people and super comfortable. Gave one to my brother-in-law who is on the bigger side and he was a little sceptical but after sitting in it for a couple of hours he is a convert. Had a small issue with one of the 4 chairs and after having a quick chat a replacement chair was sent. Super grateful for the great customer service and follow up support.

4 March 2026
Unprompted review
Ozzi Gear logo

Reply from Ozzi Gear

Super happy to hear a review like this Mandy! Thankyou

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