Ordered online, parcel didnt arrive but seems it was Google pay at fault not relaying the full address. Refund has been initiated due to the birthday passing and alternative gift arranged.
Company replied
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What a lovely morning we had here at p Louise. The staff are amazing. The girls didn’t stop smiling. Plenty to do and well worth a visit
I had a birthday day out to plousie cafe and then had the experience. It was so fun. The bags were really fun to colour and I really enjoyed the games
By jess age 10
Evie- amazing day. Really really nice food.fun games x
Attended the summer event today with my granddaughter i have to say it was worth the round 4hour trip from coventry to attend my granddaughter loved every minute from the decorating activities we did and ice cream , the amazing decor and full array of products . All the staff were amazing but Declan was exceptional he was super helpful and welcoming despite being so busy with other visitors byt he took the time to ask questions and how i interest in our experience and couldn't do enough to make my granddaughters experience second to none thankyou everyone .We look forward to.the Christmas event
A wonderful day out for our pre teens, every girls dream!!! Such a fantastic idea, well done P Louise!
Absolute amazing pink place , all our girls in the element, staff very friendly and welcoming, milkshakes to die for !!
Would highly recommend 🩷
Amazing day kids loved every minute
Attended the Summer Experience, our daughters had an amazing time, they loved the activities and the prizes they won. The Empire is really well themed and getting a booth in the cafe topped the visit off.
Great experience. Dalton was great. First day and he was so helpful
An amazing experience with lodes of different products that are amazing
I bought 3 sets of makeup brushes. Stones missing and brush hairs bent out. Bad quality and they refused to replace them. These were for presents which I explained but they only offered me a £3.00 credit note. I was told that because they are still useable they will not replace the two brushes that were damaged. I find this absolutely terrible and not the right way to treat your customers. Not happy and will never buy anything from P Louise again. Will be raising a charge back from my bank.
I had a make up experience today and it’s stunning I really recommend having this done, I had it done on arrival so I could wear all day so happy 😃
My daughter had her make up done today the staff was amazing and so was her make up very pleased and so glad we chose to do this 🙂
Amazing experience for any young/teen pink make up obsessed girl! We had a lovely time only booking the basic package. 10/10 🌟
What kind of marketing is this?
Just opened my personal emails and there is an email stating
“ORDER JKS#SAL360
Thank you for your purchase!
Hi babe, we’re getting your order ready to be shipped. We will notify you when it has been sent.”
This totaled £53.00
At the very bottom of the email it states
“WAIT... YOU DIDN'T ORDER THIS?
Don’t worry babe, no order was placed (yet...)
But if you’re already dreaming of these goodies, it’s a sign!”
I genuinely felt somebody had accessed my accounts and used my banking.
How on earth do you feel this is a genius marketing strategy and that you should run with it?
This is outrageous!
This is absolutely not okay.
Fabulous experience for my daughters surprise birthday. Staff all very helpful . Food and birthday cake surprise amazing. Highly recommend. What a magical place
Absolutely MAGICAL!!
Excelled our expectations! We only booked the basic package but felt like VIP’s anyway. Amazing value, products and environment. But the team were truly special. From the security to the bar staff, everyone delivered a WOW!
Thank you, for a truly memorable day xx
What a fantastic time my girls have had.
We can’t wait for the Christmas experience 5 ⭐
What a great experience. Went for my daughter’s birthday and took my neice she had the best time . All staff so helpful will do anything to help . Girls got make-up done and Harvey and Caitlin were just the best . Had reservation at cafe for 4pm but Lauren done her best and so helpful and got us in earlier ❤️ . Would highly recommend.
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