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Rated 1 out of 5 stars

AVOID P2PB2B NOW! THIS PLATFORM IS NO MORE WHAT IT USED TO BE. I TRANSFERRED 51.6 USDT FROM GATEIO TO P2PB2B USING POLYGON NETWORK. WITHDRAWAL FROM GATEIO SHOWED SUCCESSFUL. TRANS... See more

Company replied

Rated 5 out of 5 stars

P2B is really reliable partner. When we started looking at options for listing our token, P2B immediately caught our attention. They have a great interface, everything is transparent and clear. But wh... See more

Company replied

Rated 5 out of 5 stars

Great service from Lulzim! Friendly and knowledgeable. Made an awesome suggestion about the wine and the dollar saving option of buying a bottle rather than by the glass. Was attentive when we needed... See more

Company replied

Rated 5 out of 5 stars

We were launching our first project and spent a long time choosing an exchange for listing. P2B met all our expectations! They helped us at every step, explained all the nuances in detail and gave us... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

P2B is one of the biggest European digital assets exchanges and the most trusted platform offering the best go-to-market experience for crypto users and projects. Get your exciting trading experience. Gain quickly and securely in #1 place to be in crypto.


Contact info

You should know

3.1

Average

TrustScore 3 out of 5

208 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

p2pb2p is Scam My Tokens and money

1/7/2023 i trade my 157,984 BWRC tokens with XRP in p2pb2p.com, when i trade it i didn't received my XRP there is high rate is 0.000068 i trade this price in trade market, when i trade i didn't received anything and i lose my tokens. then i contact support team he saying you lose your tokens. WTH? i lose it how then he didn't reply anymore and close the chat, this is clearly scam my money i don't trust anymore this site !

1 July 2023
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Good day!

We apologize that you had an experience that was not expected.

Please note that a market order is an order to buy or sell a security immediately. This type of order guarantees that the order will be executed, but does not guarantee the execution price.

We also informed all our users before the market trading process started with the notification on which we got permission from your side.

The warning was - "You are about to make fast buy/sell at the best available price. Note! The final price on a large volume may differ from the first order"

As we may see all your orders were executed successfully and you received all XRP.
Kindly ask you to check the trade balance.

If you have any more questions or come across any other issue, let us know, please - https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 1 out of 5 stars

Bought a coin from launchpad that never…

Bought a coin from launchpad that never launched, now p2b refuse to answer questions and also deny any accountability. Terrible service.

5 May 2023
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings,

We apologize! But in every request that you sent us, we have answered you.

In your last ticket #104927, we replied to you that all funds will be returned to users if the coin/token doesn’t get listed.
As per the check, the assets you asked about are located in your Trade Account, and you may withdraw them. Kindly ask you to check it.

If you have any more questions or come across any other issue, let us know, please - https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 5 out of 5 stars

Seamless customer care service

I recently requested for deactivation of 2fa on my P2B account due to Google authentication and the phone with which I did the authentication no longer works. The process was fast and seamless, with the request being processed in two to three minutes. I initially uploaded the wrong ID for the KYC, but they reminded me and corrected the error.

14 April 2023
P2B Exchange logo

Reply from P2B Exchange

Greetings!

We are grateful for such wonderful feedback.

Your review is what makes us improve our service and become better.

If you use our exchange and would like to share your thoughts, please feel free to contact us anytime - https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 5 out of 5 stars

very fast response from the team and…

very fast response from the team and all problem solve. thank you .

9 April 2023
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings!

We are grateful for such wonderful feedback.

Your review is what makes us improve our service and become better.

If you use our exchange and would like to share your thoughts, please feel free to contact us anytime - https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 5 out of 5 stars

FUND DEPOSITED WAS LATER SUCCESSFUL

I made a deposit into my account but was not delivered despite successful in the originating wallet. I saw that the fund went out again on the blockchain to another wallet. I thought a scammer or hacker has stolen my money. I contacted support in anger and they responded immediately and rectified the issue. Few minutes after, my fund was deposited after their assurance that it will be deposited after full confirmation.

5 April 2023
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings!

We are grateful for such wonderful feedback.

Your review is what makes us improve our service and become better.

If you use our exchange and would like to share your thoughts, please feel free to contact us anytime - https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 5 out of 5 stars

I lost my phone so Google 2FA wasn't…

I lost my phone so Google 2FA wasn't working. When I reached out to their support, response and process were fast, smooth, and easy - they have reinstated my account after disabling 2FA.

Thanks P2B team!

22 March 2023
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings!

We are grateful for such wonderful feedback.

Your review is what makes us improve our service and become better.

If you use our exchange and would like to share your thoughts, please feel free to contact us anytime - https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 5 out of 5 stars

great experience

great experience, timely resolve the issue
Thanks

15 March 2023
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings!

We are grateful for such wonderful feedback.

Your review is what makes us improve our service and become better.

If you use our exchange and would like to share your thoughts, please feel free to contact us anytime - https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 3 out of 5 stars

Withdraw problems

The team take 3 days to understands my problem and finally has been fixed. They are working weekend as well thanks for that.
The web does not refresh quaickly also looks like work with old version very slow I guess they need to work on it.
Thank you

5 March 2023
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings!

Thanks a lot for submitting your feedback!

Your review is what makes us improve our service.

Please feel free to contact us anytime - https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 5 out of 5 stars

so smooth and easy to use it ,

so smooth and easy to use it ,, and the perfict is Support Manager , they so helpfull and fast answer

12 February 2023
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings!

We are grateful for such wonderful feedback.

Your review is what makes us improve our service and become better.

If you use our exchange and would like to share your thoughts, please feel free to contact us anytime - https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 1 out of 5 stars

TOTAL SCAM 90 MILLION US DOLLAR STOLEN FROM ME DONT SEND YOUR CRYPTO!!!!!

I got scammed by P2PB2B. I had send the amount of 9.981.800.677.160.320 littlerabbit tokens(LTRBT) to p2p exchange but the deposited amount was not reflected in account so i contacted them

They stated that i had not send the right tokens to the deposit wallet adress but this is a lie according to txid the tokens in deposited walletadress from exchange received the funds in properway this the txid 0xaf8f403aafbe5fcf784619b22465eef2d9bb72e16f71c2d7268b9a9b19986cff

my wallet where the funds where transfered from is
0x0C67eFB225966A3F704db7c4e9dEdadFD5F35d19

(BSCwalletadress).they asked me for my walletadres which i gave but they have send nothing to me so far.This exchange site is an ordinary crook site.

i also try to log in my account but its blocked.I get sad you work so hard and save all the money you can to invest in crypto just to have a better quality of life one day and than it gets stolen in a sleezy kind of way from me.

The tokens i send had a value of aprox 90 million US dollars .If p2p have any kind of decency and class they give me a full refund to my walletadress with proof txid to my bsc walletadress.

4 February 2023
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings,

We are sorry for the trouble you’ve been having with the deposit.

Before anything else, let us please explain what happened.
The transaction that was made from your side was with LTRBT currency which is not listed on our exchange.
We would like to show and compare smart contracts of your currency - 0x17D749D3E2ac204a07e19D8096d9a05c423ea3af and with one that we have on our exchange - 0x6C46422A0f7dbbAD9BEC3BbBC1189bfAf9794B05. Such difference means that we have two absolutely different currencies.

It’s important for us to meet your expectations, thus, all the funds were successfully sent to the provided address. Kindly ask you to check it.

If you have any more questions or come across any other issue, let us know, please - https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 5 out of 5 stars

I had an issue with a incorrect…

I had an issue with a incorrect transfer and the team kindly help me and send my coins back

1 February 2023
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings!

We are grateful for such wonderful feedback.

Your review is what makes us improve our service and become better.

If you use our exchange and would like to share your thoughts, please feel free to contact us anytime - https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 5 out of 5 stars

Good exchange

Good exchange. Very good sir

30 January 2023
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings!

We are grateful for such wonderful feedback.

Your review is what makes us improve our service and become better.

If you use our exchange and would like to share your thoughts, please feel free to contact us anytime - https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 5 out of 5 stars

I have had a positive experience

I have had an excellent experience with this exchanger.
I recently purchased ANB token with a 10% discount at 306 USDT, however, I was erroneously charged 340 USDT. I informed them of the discrepancy and was pleased to receive a refund of 34 USDT within a short period of time.

23 January 2023
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings,

We are grateful for your feedback as it may provide us with valuable insight into what is working well and what needs to be improved.

We’d love to hear from you again!

Please feel free to contact us anytime - https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 3 out of 5 stars

Slow withdrawal

Talking about your timely response, I can confirm and be proud to say that your just the best but my major bone of contention is slow withdrawal process which upon your response takes upto 36 hours, this whole thing can be attributed to good and tactical football team playing well but can't score, crypto is suppose to be swift and anything otherwise is not worth it, I admire you exchange though but on the ground of withdrawal I give you a no hence I will advice you put more improvement into it
My I'd (106289)

With thanks

15 January 2023
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings!

Thanks a lot for submitting your feedback!

Your review is what makes us improve our service.

Please feel free to contact us anytime - https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 5 out of 5 stars

Helful and quick feedback / response…

Helful and quick feedback / response for API problem solving
I hope P2B will be major TOP tier exchange!

14 January 2023
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings!

We appreciate your opinion and are grateful for your feedback.

It is a pleasure for us to provide you with the best service.

We’d love to hear from you again!

If you use our exchange and would like to share your thoughts, please feel free to contact us anytime - https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 1 out of 5 stars

Deposit not credited

Deposit not credited
I deposited usdt from binance since two days ago but my wallet has not been credited yet. I even sent message to customer service yesterday with the transaction ID and still no reply.

Yeah, as for your request of my registration email, trust pilot doesn't allow reviews with email. You can confirm with the transaction ID and here is it

37ec1292eb606c42cc545eca691dd26da11c00155cdb5eb92d56c247410ccc0d

9 January 2023
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings!

We apologize! But in every request that you sent us, we have answered you. You made a deposit through a scam app, we have nothing to do with this app. Unfortunately, we are unable to credit this deposit as the address does not belong to our exchange. Thanks for understanding.

Sincerely,
P2B Support Team

Rated 5 out of 5 stars

My Best Experience P2P Very Good…

My Best Experience P2P Very Good Exchange

11 January 2023
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings!

It is our pleasure to hear your positive feedback.

Your review is what makes us improve our service and become better.

We’d love to hear from you again!

If you use our exchange and would like to share your thoughts, please feel free to contact us anytime - https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 3 out of 5 stars

P2PB2B Still not send my $21 to me

UPDATE: about 1 or 2 days ago p2pb2b cancel my withdrawal and give back my litecoin, and now i can safely withdraw my balance, they also tell me they give me 0 fee for a week

====================================

My Previous review:

P2PB2B Still not send my $21 to me

My Ticket Number: #104859

Already waiting more than 7 days, and they still not processed my $21, i just wonder if this is scam exchange,

Just wait dear p2pb2b team, i will report this scamming attempt to bitcointalk and reddit (it should in page 1 google searching), and if i still not received my money i will report this scam to coinmarketcap and coingecko and coinpaprika (there are already many proof in internet that this exchange is scam, coin website cant deny this and i believe they will agree with me) so they block scam exchange from their website, and if still not receive my money i will report this to estonia authority with report about scam exchange.

I still not doing those thing i mention above, i am still waiting goodwill from p2pb2b team, for godsake p2pb2b team its less than $30

18 December 2022
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings!

We are grateful for your feedback as it may provide us with valuable insight into what is working well and what needs to be improved. Also, thank you for providing us with your ticket number, so we could recognize your case and your account.

Our team regrets hearing about the unpleasant experience you have had with us, and we are sympathetic to your concerns regarding cold wallet withdrawal estimates.

Please allow us to clarify this point. The time limits are set to ensure the security of your funds only with the system checking the funds and verifying the transaction's security.

It is pleasure for us to inform you that the problem is solved and you may easily withdraw the mentioned currency. As compensation, we have provided a 0-fee service which will be available for you within a week. It means that you have an opportunity to trade without any fees.

We are always glad for our cooperation and hope to see you on our exchange soon.

If you use our exchange and would like to share your thoughts or have any questions - please feel free to contact us anytime - https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 1 out of 5 stars

With a $10 USDT Fee to withdraw ERC20…

With a $10 USDT Fee to withdraw ERC20 tokens (Current ethgasstation.info gas price: Fast $0.07 / Transfer), but it takes up to 36 hours to be processed. it's the worst service ever!

Update: After two days, still hasn't been processed yet.

25 December 2022
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Greetings.

Thank you for being willing to share your feedback.
It is important to emphasize that we are always provide our customers with high quality services while maintaining the balance with all the transaction fees.

It is a well-known fact that the amount of fees always depends on the load of the network and the ERC-20 network is not the exception.
Therefore, the rate is always balanced between the load on the ERC-20 network and the lowest rate.
At P2B, we endeavor to give you the best and lowest rates possible.

We understand your concerns about the estimates for withdrawing from the cold wallet.
However, we want to clarify this point. These time limits are set for the security of your funds only.
That is, in this time interval - up to 36 hours, the system checks the funds and takes care for the transaction safety.

Thank you for your understanding, we hope to see you again on our exchange soon.

Please feel free to reach us anytime at https://p2pb2b.zendesk.com/hc/en-us/requests/new.

Rated 4 out of 5 stars

I used P2B to purchase specific coins…

I used P2B to purchase specific coins that where not available elsewhere.
It's not just another exchange, but also a great crypto community.

I put 4 starts instead of 5, because some of my transactions were processed slowly. However. the support team replied fast and was really helpful, so that issue was not a big deal.

13 November 2022
Unprompted review
P2B Exchange logo

Reply from P2B Exchange

Thank you for your review! We appreciate your opinion as it motivates us to improve our services!

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