Pacificozy Reviews 101

I wish I had read reviews before making a purchase. The items I received were very poor quality. I attempted to return and got the following message from customer service. My issue still isn't resolved.

Dear Customer:
Hello,
Thank you for expressing your intention to return the item.We are her e to help you with this matter.
According to our return policy, customers need to return the unsatisfied goods at their own cost,return need time and cost, we will make you this return easier,
To solve the problem, we came up with two solutions.

1. We can offer a 20% refund on this item.
You can choose to keep the product and decide what to do with it. You can choose to give it away or even sell it on a second-hand platform.
2. We can exchange it for your desired size without return.
You only have to pay the $10 postage for each item again. If you want to exchange it, please let us know.

Best regards,

Kyle

I like my shorts and I got what I ordered! The order process was simple!

Terrible quality.they make it impossible and expensive to return! It’s garbage.Kyle from costumer service tries to keep knocking percentages off so you don’t have to return them to China!Company sucks

Simple easy process. Products well displayed

Nice shorts. Good customer service. Would recommend

The shorts looked great on the website, however when they arrived the quality was poor at best, and the shorts did not look like what was advertised. I inquired about a refund, and the best they would do was 15% of the purchase price. This site is a scan. Do not buy anything from this company.

To find Corduroy now a days is hard. Your comfortable style is what I like.

I like the feel I like the look and happy with the product

Easy ordering, good clear display pictures

easy to navigate , easy to order and checkout

I ordered a large number of items and the charge came through under the name Wonderggifts, Hong Kong. I tried to reach them to confirm they were also doing business as Pacificozy and could not get a response. Then when my order didn’t arrive I sent an inquiry to Pacificozy and was told they could not find my order. I sent them all of my contact information and my order number and first they told me they still couldn’t find my order. I opened a claim with AMX and they finally said they found my odder and it was going to be delivered soon.

It finally arrived and to say I am disappointed with the quality is an understatement. The sizes are off significantly, the small size shorts are more like extra large and the shirts are also about 2 sizes off. The quality is horrible, in fact the clothing is absolute junk.

Do not buy from this company. I wish I had read the reviews first, it certainly would have saved me from being ripped off.

Easy web site

User friendly website and great product selection.

Shorts are very thin and see through. No way Chinese are getting $35/pair for these. Of course the returns process is more difficult than Chinese arithmetic so your stuck with your crappy purchase! I'm so disappointed! Never again!

Very easy to complete purchase.

Easy to navigate the site , nice apparel & quick checkout.

You website made is so easy to order my items.