Pacific Packaging Australia - Sydney Reviews 13

TrustScore 4.5 out of 5

4.4

Daniel Street 24, unit 3, 2164 Wetherill Park, New South Wales, AU


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Rated 4 out of 5 stars

My order was a simple, single item order. When my package of 1 bag with frame arrived it only came with 6 parts. 4 x short 2 x long. I need another 2 x long sent asap. To put together the frame. Ve... See more

Company replied

Rated 5 out of 5 stars

First time ordering as we have always purchased our bags from Bundaberg and we were so happy with the customer service we received from Christine at the Wetherill Park Office. Our large bags were r... See more

Company replied

Rated 5 out of 5 stars

Hi,placed an order for garden bags as my local supplier has closed down. the order came within a few days. it was a seemless process. i did call to say thankyou but tey where closed. i will be re ord... See more

Company replied


Company details

  1. Packaging Supply Shop
  2. Business-to-Business service
  3. Packaging company
  4. Plastic bag supplier
  5. Polythene and plastic sheeting supplier

About Pacific Packaging Australia - Sydney

Written by the company

Pacific Packaging Australia

ISO 9001:2015 Certified • Trusted by Australian Businesses Since 2014 • 5-Star Rated on Trustpilot

Pacific Packaging Australia is a proudly family-owned business providing reliable, industrial-grade packaging solutions to businesses nationwide. First established as Brisbane Bag Company in 2014, we’ve grown into one of Australia’s most trusted suppliers by focusing on quality, consistency and exceptional customer care.

Why Choose Pacific Packaging Australia?

We’re more than a packaging supplier, we’re a long-term solutions partner. Our ISO 9001:2015 certified quality system ensures every product meets strict performance and durability standards. We service industries across construction, agriculture, landscaping, transport, logistics, manufacturing and more.

Our Products

  • Bulk Bags: Safe, heavy-duty FIBC solutions for transporting and storing bulk materials.
  • Woven Polypropylene Bags: Reliable sacks for grains, firewood, feed, aggregate, and general industrial use.
  • Garden Waste & Skip Bags: Strong and reusable bags for landscaping, green waste, and renovation jobs.
  • Strapping, Tapes, and Pallet Wrap: Everything you need to secure pallets and freight with confidence.

Australia-Wide Service

With warehouses in Melbourne, Brisbane, Perth, Townsville and Sydney, we deliver fast and efficiently across Australia. Our online store offers secure checkout, transparent pricing, real-time stock availability and bulk-buy discounts.

Driven by Service & Sustainability

Sustainability is core to how we operate. We partner with ISO-certified manufacturers who prioritise recyclable materials and responsible production. We follow the waste hierarchy — reduce, reuse and recycle — to minimise our environmental footprint across the supply chain.

Our friendly, knowledgeable team is here to support businesses of all sizes, from first-time buyers to large-scale operations needing customised solutions. We also offer a price beat guarantee and are proud to hold a 5-star Trustpilot rating for reliability and customer experience.

Learn More

Explore our full range and experience the Pacific Packaging difference at www.pacificpackaging.com.au

Your Trusted Partner in Packaging Solutions

Written by the company

Delivering Quality, Service, and Reliability – Every Time
At Pacific Packaging Australia, we pride ourselves on providing ISO-certified, high-quality products backed by exceptional customer service. From woven polypropylene bags to bulk packaging solutions, we’re committed to delivering reliability, value, and peace of mind to every customer, nationwide.

Price Beat & Satisfaction Guarantee

We don’t just promise quality — we back it up.

We don’t just promise quality — we back it up.
At Pacific Packaging Australia, we’re committed to providing exceptional value and service. That’s why we offer a Price Beat Guarantee — if you find a lower advertised price on an identical product, we’ll beat it. Additionally, our Satisfaction Guarantee ensures that if you encounter any issues with your order, our team will work diligently to resolve them, ensuring your complete satisfaction with your purchase. Our customers trust us for: • ISO 9001 certified quality standards • Fast nationwide shipping • Friendly, responsive support • Hassle-free replacements or credits when things go wrong Shop with confidence — we’ve got your packaging needs covered.

Contact info

  • Daniel Street 24, unit 3, 2164, Wetherill Park, New South Wales, Australia

  • 02 8201 3548

Black Friday Sale is on

Black Friday Sale | 10% Off Storewide + 15% Over $250

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great Service

Great communication, fast delivery and quality product

15 April 2026
Pacific Packaging Australia - Sydney logo

Reply from Pacific Packaging Australia - Sydney

Thank you Brooke we really appreciated your positive feedback

Rated 5 out of 5 stars

Always helpful and great quality of…

Always helpful and great quality of products and services

5 February 2026
Pacific Packaging Australia - Sydney logo

Reply from Pacific Packaging Australia - Sydney

Hi Peter, it's always a pleasure to provide you with great service. Thanks for choosing to shop with Pacific Packaging and for your wonderful reviews.

Rated 5 out of 5 stars

Hi,placed an order for garden bags as…

Hi,placed an order for garden bags as my local supplier has closed down. the order came within a few days. it was a seemless process. i did call to say thankyou but tey where closed. i will be re ordering soon.

26 January 2026
Pacific Packaging Australia - Sydney logo

Reply from Pacific Packaging Australia - Sydney

Thanks Paul! that's great to hear that your experience with us was such a positive one

Rated 4 out of 5 stars

Very disappointing - Quick response.

My order was a simple, single item order. When my package of 1 bag with frame arrived it only came with 6 parts. 4 x short 2 x long. I need another 2 x long sent asap. To put together the frame. Very disappointing.

Pacific packaging quickly responded to my complaint and next day I received the two legs that were missing. Very impressed and thank you for the quick resolve. Very much appreciated.

4 January 2026
Pacific Packaging Australia - Sydney logo

Reply from Pacific Packaging Australia - Sydney

Hi Rune, thanks for your review. A team member will contact you shortly to address this issue.

Rated 5 out of 5 stars

First time ordering

First time ordering as we have always purchased our bags from Bundaberg and we were so happy with the customer service we received from Christine at the Wetherill Park Office. Our large bags were received in 2 days from ordering even though we live quite remote and the bags themselves are top quality very strong and really well made.
We highly recommend this business and loved how easy the ordering system was by being able to actually speak to Christine on the phone and explain to her what we were requiring and then listening to her recommendations.
Very happy customers here and we will be returning that's for sure ⭐⭐⭐⭐⭐

12 June 2025
Unprompted review
Pacific Packaging Australia - Sydney logo

Reply from Pacific Packaging Australia - Sydney

Thank you Karen! so glad to hear that you had such positive experience with Pacific Packaging your feedback is greatly appreciated

Rated 5 out of 5 stars

Fast turn around

Fast turn around. Order shipped right away.

28 May 2025
Pacific Packaging Australia - Sydney logo

Reply from Pacific Packaging Australia - Sydney

Thank you Shane for your kind review

Rated 5 out of 5 stars

Woolbags

Prompt reply n receiving of goods

28 April 2025
Pacific Packaging Australia - Sydney logo

Reply from Pacific Packaging Australia - Sydney

Hi Dave, thanks for your kind review. It's our pleasure to provide you with great service. We hope you're happy with your items.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery and the wood bags are a great size and quality. Thanks

11 October 2024
Pacific Packaging Australia - Sydney logo

Reply from Pacific Packaging Australia - Sydney

Hi Lisa, glad to hear your items were delivered quickly and that you're happy with them. Thanks for your very kind review.

Rated 5 out of 5 stars

Great service

Easy ordering, prompt delivery & kept up to date with tracking.

24 September 2024
Pacific Packaging Australia - Sydney logo

Reply from Pacific Packaging Australia - Sydney

Hi Warren, glad to hear your online ordering experience was easy and fuss free and your items were delivered quickly. Thanks for your kind review.

Rated 5 out of 5 stars

Easy to do business with

Easy to do business with. On time, as ordered. Great service.

3 September 2024
Pacific Packaging Australia - Sydney logo

Reply from Pacific Packaging Australia - Sydney

Hi Gary, glad to hear the online ordering was easy and fuss free and your bags were delivered on time. We hope you're equally as happy with your items. Thanks for your kind review.

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