Great service, prices fine. Been a customer for a while and have given four stars as the quality is down this past couple of orders. Flaps tearing off when opened for packing due to glue overspill,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I used to use this company a couple of times per year for bubble envelopes. i found them through eBay so would either buy directly on their website or via eBay. Whichever was best value at the... See more
Fantastic customer service. Great communication from Mani who has helped me twice in a few days on sizeable orders when others had no stock or were giving long lead times. Now our go-to supplier for p... See more
Having ordered these before, I was disappointed with the book wraps. The cardboard surface was wrinkled and the overall quality poor. After I posted a 2 star review to say so, Roshan contacted me and... See more
Company replied
Company details
Written by the company
We are a service driven supplier of packaging & parcel products. We hold a wide range of stock from core packaging products and parcel products to custom packaging solutions made to customer requirements. We guarantee that we’ll source any packaging or parcel product, which is why we’re always adding to our service and packaging & parcel product range in a continuous cycle - so there’s always plenty of reason to check back with Packaging Now for packaging and parcel products of all kinds.
Contact info
Kelvin Way, B70 7LG, West Bromwich, United Kingdom
- 0800 160 1404
- sales@packagingnow.co.uk
- packagingnow.co.uk
4.3
Excellent
424 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have stuck with them for our…
We have stuck with them for our packaging supplies. No issues with delivery
8 November 2021
Great quick delivery
12 October 2021
Great service and delivery
Great service and delivery, ordered on a Sunday evening and got the boxes on the Tuesday
10 October 2021
Reply from Packaging Now
Good Morning Sophie,
We do apologise we have not been made aware of this as we would have resolved it immediately.
Someone from the customer service team will be in contact shortly.
Again, we apologise for any inconvenience caused.
Kind Regards,
Packaging Now Team
1st order and arrived the next day
1st order and arrived the next day - great service
thanks
28 September 2021
Pack it in
Delivered very quickly and good strong boxes. Managed to pack a lot into them safely. Good value.
4 July 2021
Love these fault in the print boxes…
Love these fault in the print boxes nothing wrong with the actual box just miss spelling. 😂 Fast shipping
2 July 2021
Direct phone call
Wasn't able to make the payment online due to computer security system, so rang, enquired also about delivery, which was quoted as next day. Delivery arrived as promised and the payment was dealt with by a sales person who was polite and efficent. Price are also competative. Would recommend.
1 July 2021
Great price and fast delivery, but arrived damaged
Great price and fast delivery. The only issue is the boxes didn’t come packaged up properly and subsequently a lot of them had some damage in the same place.
29 June 2021
Reply from Packaging Now
Good Morning Tariq,
We are very glad that the prices and delivery time was to your satisfaction but we'd like to sincerely apologise for the damaged boxes. We'd like to solve this issue by sending out replacements for the damaged items, could you please email us at info@packagingnow.co.uk. I'll also email you personally now so we can get this sorted out for you ASAP.
Thank you
PackagingNow Team
Very poor quality cardboard box shapes
Very poor quality cardboard box shapes, badly cut, and not fitting together correctly when made-up. Needed the use of parcel tape to withstand sending in the post.
28 May 2021
Reply from Packaging Now
Good afternoon Robert,
This is not due to a bad cut or the quality of the boxes, it sound's like you have assembles them inside out. I'm going to email you now so we can solve this issue for you. We apologise for any inconvenient this has caused.
Thank you
Packaging Now Team
Reply from Packaging Now
Thank you
Packaging Now Team
Good clear website,speedy delivery and…
Good clear website,speedy delivery and good customer service well done packaging now highly recommend
20 May 2021
Unprompted review
Reply from Packaging Now
Thank you
Packaging Now Team
Good condition
Good condition, fast delivery, great customer service. Thank you!
20 May 2021
Unprompted review
Reply from Packaging Now
Thank you
Packaging Now Team
The delivery was very quick and…
The delivery was very quick and efficient.
The only reason put my rating as I wish the quality to be better
20 May 2021
Reply from Packaging Now
Thank you for your review.
We are disappointed to hear you were not satisfied with the quality of your postal boxes and would like to apologise. If you'd like to email us at info@packagingnow.co.uk we'd happily solve this issue for you
Thank you
Packaging Now Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.