Packlane Reviews 

I was very happy with the service and with the results.
Will definitely return for my next order

Jeanne was great. I went through quite a few revisions and she was extremely patient, helpful, and polite. Excellent customer service! I am very grateful. I can’t wait to receive the finished product.

Switch to pack lane on a recommendation and so happy I did. Extremely fast service. I received my order 3 weeks before schedule. Looking forward to doing much more business with them.

We are brand new customers of Packlane and would already recommend them to anyone who asks. We ordered boxes for our new company and we had a flawless experience from start to finish. Who knew that ordering corrugated cardboard boxes could be so enjoyable.

Customer service exceeded my expectations‼️ Thanks to Jeanna an Brandy much love xx

Let me just say KRISTA is totally amazing. I’m unfamiliar with inks and making them vivid. Krista helped me through it all, she was patient and I couldn’t ask for anything else I truly appreciate her working on my behalf.

Awesome experience with my purchase! There were errors I had to fix, and Krista offered the most amazing assistance and customer service! I Loved the finished product, and it arrived quicker than expected! My over all experience was unforgettable! I Highly recommend Packlane for your printed product needs, and I will definitely be using them for all my business print products going forward. This one's a keeper lol!

Absolutely wonderful time - made the impossible happen! the customer service was *chef's kiss* and incredibly considerate, helpful, timely and responsive. thank you to the team for ensuring the quality of artwork was up to standard, reviewing carefully and delivering QUICK!!!!! u guys are the best :")

I was nerves about my boxes and the quality they were going to be. Once receiving I couldn’t ask for anything more; it’s exactly what I expected and wanted! Although I ordered my boxes in the wrong size (not good with measurements), once I received them I reordered right away in correct size!

This was the best customer service I have ever had! At first, I was a little skeptical because there was no number for me to call adn I'm old school when it comes to communication (I like to hear a real person on the line). But I sent an email to the customer service team and within 24 hours, Tara answered all my questions. She followed the whole process till the end and made sure the product arrived in good order and on time! Five stars!

This was my first time using packlane and I am so glad I did. I discovered them on Google and sometimes you really don’t know what you’re going to experience without a referral. But I am glad that I took the leap of faith because the quality of service that I received was impeccable. The website technology that they had was marvelous and the customer service along with my order that I must share I received in record-breaking time, weeks before the estimated arrival, I couldn’t believe it was AWESOME. I will for sure be a return and a lifelong customer for my re-orders. In addition, I plan to recommend all of my friends and network to this company.

I wanted a short run of boxes to create a box-set of CDs for an archiving project. After finding Packlane, I ordered their sample pack to help me decide on material and finish. The sample pack was extremely useful. From there on, designing the box was easy using Packlane's website. Customer service were clear and helpful and the turnaround time was a lot faster than originally predicted.
The end product looks very professional and the whole experience has been smooth and hassle-free.

Packlane is great! Really responsive team that is proactive about suggesting things related to ink and printing type. The boxes also look great! I would absolutely recommend them to anyone looking to get custom boxes printed.

The boxes are wonderful! High quality, sturdy, the print looks great! We will definitely be buying again later.

Not often do you find big businesses who understand the little businesses and do right by them. This was my first order with Packlane. For some reason, they misplaced my order or it went to the wrong department. After wondering where my order was, I inquired and they owned up to the mistake. They took the fall and moved mine up in production; then, it was overnighted. And, yes, they did exactly what they said they would do. And for this small business owner, that is an experience that will bring me back to them again and again. Thank you Packlane for working for the little guy just as passionately as you do the big guy!

Quick response, personal but professional.

By and far Packlane gets it. Their team was expedient in helping me reach my design goal for my packaging. By assisting me with my layout and offering suggestions for image quality, they care. And it shows. I will use them every time.

Awesome service. I've had 2 orders for my subscription box from Packlane and I'm very satisfied. Professional, great communication, and fast shipping.

Packlane was awesome to work with they helped me to send the images in the right quality making my subscription boxes fabulous! I will continue to use them for my business! I love my boxes! My brand!

Excellent product! Website was easy to use, customer service was amazing, delivery was fast and loved the quality. Well done!