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Packsify App Reviews 

1,444
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 290 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the responsive support team, highlighting that staff members are exceptionally polite, patient, and always ready to help with any questions or inquiries. People also mention that the digital platform provides a very straightforward, secure, and smooth way to save money on in-game purchases. However, some reviewers noted that the service can feel a little confusing or difficult to navigate at first when starting out. Despite this initial hesitation, consumers discovered that the helpful assistants quickly resolved any issues and walked them step by step through the setup process.

What people talk about most

Customer service

Customers had positive experiences with customer service, noting that the support team is polite, responsive,... See more

Service

Users describe positive interactions with service, highlighting that orders are completed quickly and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that everything goes... See more

Staff

People report positive experiences with staff, highlighting that assistants are very helpful, polite, and... See more

Value for money

Reviewers mention positive feedback about value for money, frequently highlighting that the discounts on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Packsify for around 4 months now to buy packs for Kingshot and the experience has been great overall. Any issues I’ve experienced were quickly resolved by the support team, who wer... See more

Company replied

Rated 5 out of 5 stars

Absolutely blown away! Excellent service, went quick and smooth. I didn't expect that. Ordered a 2000 gleamstone pack for SOC. I recommend Packcify, save some cash while you build your game!

Company replied

Rated 5 out of 5 stars

Trustworthy app. I buy regularly Pink Gems for Evony. They are pretty fast and working on being faster time after time. If an issue occurs, the Customer Service will help you with the process.... See more

Company replied

Rated 5 out of 5 stars

I'm using this company to buy gameplay credits for SOC last 2 years, trusted site, good price, few cheap options to top up, fast delivery and overall very good and warm customer service. Recommending... See more

Company replied


Company details

  1. Gaming services

Written by the company

Packsify gives you more pack value for your game. Pick your game and the packs you want. We buy them for you through the official Apple App Store or Google Play. Usually 10 to 30% more pack value for the same money. How an order works 1. Load credits. Buy credits in your currency. The biggest credit packs cost less per credit. 2. Pick your packs. Choose your game, then the pack or currency you want. Or send us a screenshot of the offer in your store. 3. We buy them for you. Through the official Apple App Store or Google Play. You follow each step in the app. Every order is a normal in-game purchase, placed for you by our team. The game is paid in full, the same as when you buy a pack yourself. Since 2021, no account has been banned because of an order we made. Why it costs less The official store doesn't charge the same price everywhere. The same pack costs more or less depending on the country, the currency and the payment method. We buy where it costs less and pass most of the difference on to you. How you pay Card, Apple Pay, Google Pay, bank transfer, Revolut or USDT/USDC. You see your exact price in your currency before you pay. Packsify LLC is a Wyoming LLC, operating since April 2021. Don't see your game? Tell us which one in chat.

Play smarter, stay protected

Every pack is bought through the official store, and the game is paid in full.

Every pack is bought through the official store, and the game is paid in full.
Every order is a normal in-game purchase, placed for you by our team through the official Apple or Google store. The game is paid in full, the same as when you buy a pack yourself. Since 2021, no account has been banned because of an order we made. If an account is ever permanently banned only because of an order we processed, compensation is offered when it's proven: the official ban notice, your Packsify order history, and no other violations on the account. This is in our terms.

Contact info

Promotion box for Packsify App

More Pack Value For Your Game

Usually 10 to 30% more pack value for the same money.

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,444)

256 reviews in the last 12 months

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Rated 5 out of 5 stars

It was a bit difficult to begin with…

It was a bit difficult to begin with but Gryff was patient and we were able to get it sorted. Thank you

9 August 2026
Unprompted review
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Reply from Packsify App

Gryff will be glad this one stuck the landing. A bumpy start that ends sorted is exactly the outcome we want, and patience on the way there is kind of the job 👍Thanks for the shout, Matt, and welcome aboard.

Rated 1 out of 5 stars

False information on Dark War Survival…

False information on Dark War Survival Blood Rose tanked 1 year of progress by luring me into buying blood rose and upgrading to 4 star for the false information about the extra troops stat, i have no way to fix this and completely hate what happened

17 July 2026
Unprompted review
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Reply from Packsify App

Curtis, losing a year of progress over one upgrade is genuinely rough, and being angry about it is fair. We are already going back through our Blood Rose guide, because if the way we framed the 4-star breakpoint pointed you wrong, that is ours to fix. If you want to get into the detail, our dark-war-survival channel on Discord is where players work through this stuff, and we would rather sort it there than leave it here.

Rated 5 out of 5 stars

1234567890

No complaints can be made

13 July 2026
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Reply from Packsify App

Thank you for your review!

We're delighted to hear you had such a positive experience with our service. Your support means a lot to us, and we're glad everything met your expectations. Thank you for choosing Packsify, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Amazing

Amazing, fast, trustworthy. Fast really fast amazing communicative support

12 July 2026
Unprompted review
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Reply from Packsify App

Thank you for your review!

We're delighted to hear you had such a positive experience with our service. Providing fast, reliable, and responsive support is always our goal. Thank you for your trust and support, we look forward to helping you again!

Rated 5 out of 5 stars

Very fast service and polite customer…

Very fast service and polite customer service 🙏🏻 great first impression

20 June 2026
Unprompted review
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Reply from Packsify App

Thank you for your review!

We're so glad your first experience with Packsify was a great one. It's wonderful to hear you were happy with our fast service and polite customer support. Thank you for your kind words, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

10/10 customer service

We had a little trouble at the beginning, because of something on my end. They stuck with me until we sorted out the issue. They worked hard to get my issue resolved, and even comped me the order to compensate! It wasn’t even their mistake! Will use again!

14 June 2026
Unprompted review
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Reply from Packsify App

Thank you for your review!

We're truly grateful for your kind words. It was our pleasure to work through the issue with you and make sure everything was resolved successfully. We're especially glad to hear you felt supported throughout the process. Thank you for your trust, and we look forward to helping you again in the future!

Rated 4 out of 5 stars

Good Saving

Good Saving
wish you can improve the discounts

12 June 2026
Unprompted review
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Reply from Packsify App

Thank you for your review!

We're glad to hear you've been able to save money with our service. We also appreciate your feedback regarding discounts, and we're always looking for ways to provide even more value to our customers. Thank you for your support!

Rated 5 out of 5 stars

Excellent service

Excellent service! My rep was very patient with my first purchase 🤭

10 June 2026
Unprompted review
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Reply from Packsify App

Thank you for your review!

We're delighted to hear you had a great first experience with us. It's wonderful to know our team was patient and able to guide you through the process. Thank you for your trust and support, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

First time user

First time user! The customer service was great and I’m looking forward to the benefits! Thank you Citadel for helping me place my first order!

8 June 2026
Unprompted review
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Reply from Packsify App

Thank you for your review!

We're delighted to hear that your first experience with Packsify was a positive one. It's great to know Citadel could help guide you through your first order and make the process smooth and easy. We appreciate your trust and look forward to helping you enjoy all the benefits to come!

Rated 5 out of 5 stars

Good service so far

Good service so far, no issue dealing with them, trustworthy app thanks

7 June 2026
Unprompted review
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Reply from Packsify App

Thank you for your review!

We're glad to hear you've had a smooth experience with our service so far. Building trust and providing reliable support are very important to us, and we're happy we've met your expectations. Thank you for choosing Packsify!

Rated 5 out of 5 stars

Very fast service

Very fast service. Customer service is great I hope they get a good salary

2 June 2026
Unprompted review
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Reply from Packsify App

Thank you for your review!

We're delighted to hear you were happy with both our delivery speed and customer service. Your kind words mean a lot to our team, and we'll be sure to share them. Thank you for your support, and we look forward to helping you again in the future!

Rated 1 out of 5 stars

As a test of the ethical and moral…

As a test of the ethical and moral fortitude, I placed an order worth 20$ but put the price at 50$.
I was billed for the 50$ price instead of being corrected down to 20$
All the claims of trust are bs
Sorry guys, you failed on my second order
Nabil

1 June 2026
Unprompted review
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Reply from Packsify App

Hi Nabil,

We're truly sorry that this experience left you feeling disappointed.

After reviewing the order again, we can see why the situation was frustrating from your perspective. As soon as we noticed that the package price in the order didn't match the available in-game package, we reached out to clarify the details before proceeding.

While our team acted based on the information available at the time, we understand that you expected a different approach, and we're sorry that the experience didn't meet the level of service you were hoping for.

We especially appreciate that you continued to place orders with us afterward, despite your frustration. That trust is something we don't take for granted.

Thank you for taking the time to share your concerns with us. Feedback like yours helps us improve both our processes and our communication, and we'll continue working to provide a better experience for all of our customers.

We wish you all the best, and if there's ever anything we can help with in the future, we'll be here.

Rated 5 out of 5 stars

I've had wonderful customer service…

I've had wonderful customer service experience and after a few minor currency exchange problems everything has gone smoothly.

28 May 2026
Unprompted review
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Reply from Packsify App

Thank you for your review!

We're delighted to hear you had a wonderful experience with our customer service team. We're also glad the currency exchange issues were resolved and that everything has gone smoothly since then. Thank you for your patience and support, we look forward to assisting you again in the future!

Rated 5 out of 5 stars

loving packsify

Started using packsify a few weeks ago and whilst it was quite daunting to have someone log on to my account, the support and discount on prices is very worth it. Best member is Aventurine for sure!

26 May 2026
Unprompted review
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Reply from Packsify App

Thank you for your review!

We're glad to hear you've been enjoying your experience with Packsify over the past few weeks. We understand that the process can feel unfamiliar at first, so it's great to know our support team helped make it worthwhile. We'll be sure to pass your kind words on to Aventurine. Thank you for your support!

Rated 5 out of 5 stars

No Problems

No Problems, cheaper then ingame

26 May 2026
Unprompted review
Packsify App logo

Reply from Packsify App

Thank you for your review!

We're happy to hear everything went smoothly and that you found great value with our service. Providing a reliable experience and competitive pricing is always our goal. Thank you for your support, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Great service!

I've had no issues at all and I am happy to support my favorite Evony You Tube creator, Mr. Yours.

25 May 2026
Unprompted review
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Reply from Packsify App

Thank you for your review!

We're glad to hear everything went smoothly and that you've had a great experience with our service. It's wonderful to know we could help you support your favorite creator. Thank you for your trust and support!

Rated 5 out of 5 stars

Phoenix is whatsup!

25 May 2026
Unprompted review
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Reply from Packsify App

Thank you for your review!

We're happy to hear Phoenix made such a positive impression! We'll be sure to pass along your kind words to him. Thank you for your support, and we look forward to helping you again in the future!

Rated 5 out of 5 stars

Fantastic customer service and seemless…

Fantastic customer service and seemless ordering. Have had no issues.

22 May 2026
Unprompted review
Packsify App logo

Reply from Packsify App

Thank you for your review!

We're delighted to hear you've had a seamless ordering experience and that everything has gone smoothly. Providing reliable service and great customer support is always our goal. Thank you for your trust and support!

Rated 5 out of 5 stars

Great service

Great service, great communication and fast order.

22 May 2026
Unprompted review
Packsify App logo

Reply from Packsify App

Thank you for your review!

We're glad to hear you were happy with the service, communication, and delivery speed. Your feedback means a lot to us, and we're pleased we could provide a smooth experience. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Godlike Customer Service

I must say - the Staff at Packsify are the most polite, helpful and swift bunch I’ve come across in Customer service

1000/10 Customer Service, Bravo

Special thanks to “Phoenix” - great guy

21 May 2026
Unprompted review
Packsify App logo

Reply from Packsify App

Thank you for your review!

We're truly honored by your kind words and your 1000/10 rating! It means a lot to hear that our team provided the level of service you were looking for. We'll be sure to pass your special thanks on to Phoenix, he'll be delighted to hear it. Thank you for your support!

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