Paddock Motorcycles LTD  Reviews 142

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Baught a bike. They went bump while it was under warranty still. I now have a 500pound bill for stator reg rectifyer replacement which paddocks should have sorted for me for free. I hear a rumor the... See more

Rated 5 out of 5 stars

Contacted Paddock Motorcycles on 17th September 2020 re fitting 'Hyperpro' progressive fork springs and fork oil. They collected my bike from my home address at 5.00pm. Picked up my bike at 5.00pm on... See more

Company replied

Rated 5 out of 5 stars

Just bought a new yamaha from paddock Motorcycle from start to finish even Delivery the staff where all pleasent and whent out of there way to help you As far as I am concerned , I would Recommend... See more

Rated 5 out of 5 stars

Cannot recommend Paddock motorcycles more. I’ve being purchasing motorbikes for over 25 years and hands down had the best buying experience from these guys. Joe sent me three videos of the bike, one f... See more

Company details

  1. Motorbike dealer

Written by the company

Sale of used motorcycles


Contact info

4.0

Great

TrustScore 4 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yamaha R7 Purchase

Purchased the new Yamaha R7 from Paddock Motorcycles .I was kept informed of the whole process and received videos of the bike being checked over .when delivery date came another video of the bike being loaded .Paddock Motorcycles made the purchase such an easy process and cannot thank them all enough .
Anyone thinking of buying a bike from these lads can do so and feel totally confident with their purchase .

11 March 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, bought a new XSR125 online, communication from start to finish of the process was excellent. Delivery and hand off excellent, full overview of the bike on delivery was much appreciated. After sales call some three months into ownership was a nice surprise and welcome. If you are thinking of a bike purchase, even remotely, as life seem to be so much now, the team at Paddock would be my first choice.

11 March 2022
Unprompted review
Rated 5 out of 5 stars

I part exchanged my Honda CB125R for a…

I part exchanged my Honda CB125R for a Yamaha YZF-R125 2022 model. I was looked after by Dan and Joe and they were both very helpful and bike arrived on the day we agreed in perfect condition. All modifications were done as agreed. Very happy with the service considering they were far away from Bristol.

10 March 2022
Unprompted review
Rated 5 out of 5 stars

Purchased my new Tenere from Joe and…

Purchased my new Tenere from Joe and the team at the end of November 2021
This was the first time I had delt with this dealership, and second time last week for the 600 mile service.
I Have to say on both occasions the service from the Team was fantastic, nothing was too much trouble.
Great customer focused Dealership.

17 January 2022
Unprompted review
Rated 1 out of 5 stars

Total rubbish customer service.

Total rubbish customer service.
Do not buy from paddock motorcycles Yamaha you WILL be dissatisfied. The manager is a b.....d with an attitude problem who is trying to make up for something 😂.
If you cannot deal with customers honesty then your in the wrong game sunshine 👍

14 January 2022
Unprompted review
Paddock Motorcycles LTD  logo

Reply from Paddock Motorcycles LTD

Hi Daniel,
Thanks again for your review, both on Google and here. We will again respond in the same way and confirm that leaving negative reviews where ever possible will not result in us reducing a bike for you. Our previous reviews speak volumes of our customer service and just how satisfied people who do buy from us are with our services and Joe has worked very hard to try and get a deal together for you!

To be completely accurate we offered you a price for your very old Peugeot 407 estate car, with us being a motorcycle dealer we don’t normally take cars in part exchange but tried to make an exception on this occasion for you. We offered you the same price that a local car dealer had offered to buy it from us for.
The price of the bike was advertised at £6500 before you enquired about it and it never changed, you did ask on several occasions for discount as you didn’t feel you should pay full price but unfortunately our bikes are priced competitively and as you did remark on numerous occasions we do sell them them for more than they cost us!
We do charge for delivery to the Scottish highlands and very far south but with you wanting us to part exchange a car and with it not fitting in the van we’d have to send 2 people so would charge £99 for this unfortunately! We wish you all the luck in your search for a new bike, we’re sure you’ll find someone to take that old Peugeot off your hands!

Rated 5 out of 5 stars

Superb

Via finance, great customer service, stunning bike arrived in superb condition, really, really, REALLY happy with the whole process. Highly recommend. Thanks Joe and Team.
Rob - Dec 2021

3 December 2021
Unprompted review
Paddock Motorcycles LTD  logo

Reply from Paddock Motorcycles LTD

Hi Rob, Thanks for the great review and we hope your enjoying your new bike!

Rated 5 out of 5 stars

Thanks to joe and the team at paddocks…

Thanks to joe and the team at paddocks for the Yamaha tracer 900 gt excellent service and communication from day one I would highly recommend anyone to buy a bike from them will definitely going back for my next bike

23 November 2021
Unprompted review
Rated 5 out of 5 stars

Professional service and honest

Bought their GSX-S1000 2018 online and everything went very smooth along with sending me a video clip as they carry out checking the bike. A very professional and honest service.. Next time I buy a bike again and will go to them.. They are the most trusted and honest service… They were aware that I’m deaf and unable to hear the phone, so everything was done on text. Highly recommended them

20 November 2021
Unprompted review
Rated 5 out of 5 stars

Bought a new bike online

Bought a new bike online. Excellent communication throughout and very professional service, no drama at all.
Bike delivered on time and in perfect condition, very polite and friendly service throughout.
More than happy with the whole process.

4 October 2021
Unprompted review
Paddock Motorcycles LTD  logo

Reply from Paddock Motorcycles LTD

Thanks for the great review and we'll look forward to seeing you in the future!

Rated 4 out of 5 stars

I'm delighted that we have a…

I'm delighted that we have a professional and trustworthy team so local to take care of my bike needs.
First experience was a slow flat tyre that Gage vulcanised when I limped down on my Blade and I was back out there again in 45minutes..I have since had a few bigger jobs undertaken with the usual speedy service. Joe is always on the ball too..just a perfect set up there and wow the Yamaha Niken and R1.
Had a test ride on those and I was blown away.

8 September 2021
Unprompted review
Paddock Motorcycles LTD  logo

Reply from Paddock Motorcycles LTD

Thanks for the review simon!

Rated 5 out of 5 stars

Purchasing and After-sales

Bought a big bang R1 a couple of months back, superb purchasing and after-sales experience and an excellent all round and well looked after bike. Highly recommend dealing with the guys at Paddock, precise, detail-oriented and helpful.

7 September 2021
Unprompted review
Rated 5 out of 5 stars

I bought a bike from paddock 2 weeks…

I bought a bike from paddock 2 weeks ago, from day 1 of speaking to Joe the sales rep, not only was he super friendly & informative, but genuinely couldn’t do enough to help.
Even with a few additional bits & pieces I wanted, nothing was to much effort for him!!
Bought a 2014 Big Bang R1, and can’t believe for used bike just how immaculate the condition was!!
Delivered as agreed by another friendly guy!
And to conclude….. I live miles away a d bought blind after seeing them on the net.
I received video walkthroughs every step from viewing, to service & pre delivered!!
Definitely recommend!!! 👍

7 September 2021
Unprompted review
Rated 5 out of 5 stars

Recent Remote Bike Purchase

I bought a bike from Paddock remotely and cannot praise them highly enough. Joe was on hand for any queries, kept me informed and helped throughout the process (which took a week from start to finish including a Sunday delivery!) - delighted and can't argue with that. Bike is all great so far and I have no qualms recommending Joe and Paddock. Keep up the good work and thanks for all your help.

26 August 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Paddocks allways do a fantastic job the guys are really friendly and the service is excellent I would highly recommend using them if your looking for a bike or need work doing

23 July 2021
Unprompted review
Rated 5 out of 5 stars

Really really fantastic, would recommend!!

James was fantastic I was enquiring on auto trader to see if I was eligible for finance, however the bike I applied for had already been sold but James gave me a call and they had another one exact same bike just different colour sent me some pictures and did the finance with me on the phone!

Got my bike about 2 weeks later which they delivered free of charge! But noticed a few days later there was an issue with the battery messages James and he had one delivered to me the very next day which was easy too install!

I have had the bike for about 6 weeks now and I love it could not be happier thank you so much James!!

15 July 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look