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Company details

  1. Sporting Goods Shop

Written by the company

PadelXpert är ledande när det kommer till att sölja sin padelutrustning. Vi har ett stort utbud av märken såsom Nike, Adidas, HEAD, Wilson, Babolat, Nox, Bullpadel och många, många fler! Vi har allt du behöver och du får det du behöver till marknadens bästa priser. Dessutom är vi särskilt kända för vår blixtsnabba leverans och om du behöver hjälp, sitter vi redo att vägleda dig.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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How this company uses Trustpilot

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Rated 3 out of 5 stars

Wrong Pickup location

Wrong Pickup location - My order should have arrived last week - but has been (for some unknown reason) delivered to a wrong pickup location (not the one I have specified) and my order was promised to be delivered correctly as of last week, according to your support that has spoken to Bring (?) - but still no sign or information of my package.
Only a reminder from Bring to get my package at the wrong pickup location before its returned to PadelXpert...
Sorry but no recommendations from my side to buy any products from you in the future.
Update. Padelxpert has corrected the shipment using another distribution company and compensated the delay for my order. Well handled from your side.
Took some time to get my shorts but worth while waiting for

3 June 2024
Unprompted review
PadelXpert logo

Reply from PadelXpert

Hej Goran.
Tak for din anmeldelse.
Igennem vores dialog har jeg oplyst at BRING ville leverer den i sidste uge, det er vi selvfølgelig rigtig ked af ikke er gjort.

Er stadig i dialog med dem omkring at flytte din pakke - Har sendt dig en mail med en løsning.

Med venlig hilsen
Padelxpert.se

Rated 1 out of 5 stars

Reklamation

Too bad!
A four week old racket…

22 January 2023
Unprompted review
PadelXpert logo

Reply from PadelXpert

Hi Rose Eightr.
Thank you for your review.

You are more than welcome to contact our customer service so we can help you in your case. Please advice us with your order number, then we will be happy to help you.

Best Regards. Asbjørn - PadelXpert SE

Rated 2 out of 5 stars

No delivery

Good prices but long delivery time. I have not received my delivery yet. My order was confirmed 30/8.

5 September 2021
Unprompted review
PadelXpert logo

Reply from PadelXpert

Hi Marianne!
Thank you for your review.

Since you made an organic review I cannot find you in the system or see what has happened to your order. Please contact our customer service at kundservice@padelXpert.se so that we can help you further!

Kind regards,
Emma, PadelXpert

Rated 5 out of 5 stars

Great assortment

Fast delivery and great service! I forgot to use my welcome code, and customer service corrected my mistake and applied the discount without a fuss!

13 August 2021
Rated 2 out of 5 stars

Hi the delivery took

Hi the delivery took, to long so I had to buy new ball anyway.

Bg/ Larry

29 May 2021
PadelXpert logo

Reply from PadelXpert

Hi Larry,

Thank you for your review. We are so sorry to hear about your experience and that we weren't able to deliver your order within the 3 days that we strive for.

We have contacted you on your email in order to solve this matter in a good way and we hope that this will give you a better impression of us as a company. We look forward hearing from you and hope to see you as a customer in the future.

Best regards,
Sofia, PadelXpert

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