Padlet Reviews 204

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I work with adult English language learners and Padlet offers sooo much for us. Recently, we used a weekly board for verbal responses to a question posed by me or a student. Using the audio func... See more

Rated 3 out of 5 stars

We just got a Phishing scam from a hacker that was using a padlet.com URL to fool users and gaining full access to users emails and then spamming out emails from the users account, address list and c... See more

Company replied

Rated 5 out of 5 stars

My initial free subscription expired and my Padlets were “frozen”. When I first started using Padlet, I loved it so much that I asked our District to subscribe for all teachers in the San Mateo Union... See more

Rated 5 out of 5 stars

I really enjoy using padlet to teach my classes! It's easy to use and engaging for my students. When I had a problem with a few of the features on the posts, I sent my feedback in and Pete responded v... See more

Company details

  1. Software company

Written by the company

Padlet offers beautiful boards and canvases for visual thinkers and learners. Use boards to collect, organize, and present anything. Use sandboxes for whiteboarding, lessons, and activities.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

204 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Almost instant technical support

I had a question about administrator access to scheduled posts - what I thought was quite a "niche" question. Not only did I get a response back in under an hour, but Carla had completely understood the issue and had a possible solution (which may not work within my institution's padlet environment, but I appreciated the thought).
So: if you're cynical about getting an answer from an online form, doubt no longer - or at least, not when you're using padlet.

16 February 2024
Padlet logo

Reply from Padlet

We're pleased to hear that Carla provided prompt and thoughtful assistance with your question about administrator access to scheduled posts. Your feedback is encouraging, and we're here to support you, no matter how niche the question. For any further inquiries or support, feel free to reach out on social media (@padlet).

Rated 5 out of 5 stars

Excellent customer support!

My university has a Backpack licence, and Padlet is embedded in our teaching and learning. It is very popular with staff and students alike, being really easy to use, and full of great features - such as AI. When emailing for help, we have always had excellent customer support, with prompt, really helpful replies from Padlet. They are a very friendly, approachable company - with a truly great platform. Highly recommended.

7 February 2024
Padlet logo

Reply from Padlet

We're thrilled to hear that Padlet, through our Backpack license, has become a valued part of teaching and learning at your university for both staff and students. Your positive experience with our customer support and the platform's features, including AI, is greatly appreciated. Thank you for your high recommendation and kind words. If you ever need more assistance or have suggestions, don't hesitate to reach out on social media (@padlet).

Rated 4 out of 5 stars

Communication

bringing ideas together is a great idea. It would be great if i can follow up the names of who visited or liked the posts.

7 February 2024
Padlet logo

Reply from Padlet

Thanks for the response. I hope you know that if you require visitors to be logged in and you turn on attribution, you will always see who posted what.

Rated 5 out of 5 stars

Spectacular customer support

I've been using Padlet for several years now and have always found it intuitive and well-designed. I've recently run into the first issue ever with the platform and contacted customer support to figure it out. Let me tell you: the best customer support I have received in a long time, maybe ever: so fast, incredibly friendly, and superbly helpful way beyond the bare minimum (even volunteering to pass on the feedback about what turned out to be a simple misunderstanding to the respective team so they could phrase the email I had gotten differently moving forward). I obviously hope everything continues to go as smoothly as it has been going all along so I don't have to contact them again, but if I do, I know I am in the best hands.

24 January 2024
Rated 5 out of 5 stars

Lost account

I reached out to customer service because my account got deleted/ lost when I switched emails. Aly was quick to respond and quick to help solve the issue. Before she did this though, she had me verify information on my Padlet for security/ privacy.

19 January 2024
Rated 5 out of 5 stars

a useful and well designed app

This is such a useful and well designed app with many, many uses. I’ve used it to design and plan a tour to a foreign country and to design a foreign language course. It’s easily adaptable and edited. Customer support is fantastic: Fast and helpful.

9 January 2024
Rated 5 out of 5 stars

Padlet: A pat on your back!

I have been using Padlet in my teaching and learning sessions for more than a decade. I simply love it. I love to see that my resources are structured, easily accessible and password protected for security reasons.

12 December 2023
Padlet logo

Reply from Padlet

Hello! Thank you for leaving this review. We are so glad that you are still using Padlet after all this time. If you have any other feedback to share, please do let us know. Thank you for using Padlet!

Rated 5 out of 5 stars

Great for personal use, even greater for sharing thoughts for everyone.

Padlet for personal, at that price, makes sense. Padlet for small organization, as long as you have below 50 members, for most uses, also makes sense.

Think of padlet as a whiteboard, and you can have many whiteboards. Each whiteboard though, can have some limitations, such as who can post on it, and who can comment on it. Each padlet can be linked to another padlet, but it doesn't necessarily have to be so. In fact in many cases it is probably better to keep everything in one padlet, as long as you design a padlet properly with the correct permissions for interactions. Even the way the settings is done makes sense.

The learning curve isn't bad. You just have to pay attention to the basics, and then all of a sudden it'll start making sense once you start having people interact with your padlet and you learn "oh this works, and oh this is not how I probably want it to work". In my case it took me 2 padlets with interactions (with my students) to figure out what design I want, how I want to set the permissions, etc.

The pricing for platinum (at least for me) makes sense. I think its even cheaper now, and its also feature richer than the last time I remember it to be (years ago). So its not a static product, and it has evolved to be a better product.

What made me continue to subscribe is the constant update and the continual support by the after-sales service which helped me to choose the correct plan (and the cheapest also, which suit my needs).

29 November 2023
Padlet logo

Reply from Padlet

Hello! Thank you for leaving this review. I'm so glad to hear that our updates and features keep you coming back to Padlet. If you have any other feedback to share with our product team, we'd love to hear it. Thank you for using Padlet!

Rated 5 out of 5 stars

Quick

Quick, friendly, efficient service when I emailed with an invoice query.

28 November 2023
Padlet logo

Reply from Padlet

Hello! Thank you for leaving this review, and thank you for using Padlet.

Rated 5 out of 5 stars

Padlet is great, service very friendly

Padlet is great for sharing materials with students. They also fixed a technical issue really quickly. Very friendly communication

27 November 2023
Padlet logo

Reply from Padlet

Hey there! Thank you for leaving this review, and thank you for using Padlet.

Rated 3 out of 5 stars

I kinda hate this app

I kinda hate this app/ web, my teacher in the past sent me a link to a padlet board for me to use. At the beginning it was alright but i later realized that when you go onto another devise you can't edit posts you made on the last devise this mean i have multiple of the same thing with only slightly different things on them. Now that Ive been looking online for reason for this i realised that it is because i havent been able to login when working on it. I have tried to work out a way to fix this and i can't.

22 November 2023
Unprompted review
Padlet logo

Reply from Padlet

Hey there! I am sorry to hear about this issue. If you are logged into the same account on both devices, you should be able to edit your own posts. If you are still facing this problem, please reach out so we can help you resolve the issue: https://padlet.com/contact-us

Thank you for using Padlet.

Rated 5 out of 5 stars

After my school district email changed…

After my school district email changed due to a name change, I couldn't access my Padlets. I contacted Padlet with a request to link my account, associated with my former email, to my new school district address. This process was done within minutes, and I had to provide minimal documentation. The person I was speaking with, Aly Dalgetty, was prompt and personal in her responses.

20 November 2023
Padlet logo

Reply from Padlet

Hey there! Thank you for leaving this review. I'm glad we were able to quickly transfer your padlets to your new account. Thank you for using Padlet!

Rated 5 out of 5 stars

Excellent customer support!

My issue required multiple emails and a bit of investigation. Aly was fully engaged in solving the problem and stayed with it all day until she found a solution.

14 November 2023
Padlet logo

Reply from Padlet

Hi there! Thank you for leaving this review. I'm glad to hear that we were able to successfully investigate for you. Thank you for using Padlet!

Rated 5 out of 5 stars

my time with friend when we are on break

my time with friend when we are on summer break and we chat all the time but not now cause we stopped using padlet for 2 months and got back on but only few of my friends chat with me but im still happy

9 November 2023
Padlet logo

Reply from Padlet

Hey there! Thank you for leaving this review, and thank you for using Padlet.

Rated 5 out of 5 stars

My Experience

My experience on Padlet is amazing! They people who have helped me, when I had trouble getting to Padlet, I Thank them so much, not only them but every other person who has helped people with their issues. Carla Was just amazing, she was so nice, kind, and sweet about it, I like how you guys are so nice toward the people who have Padlet. I really do highly recommend Padlet!

24 October 2023
Padlet logo

Reply from Padlet

Hi there! Thank you for leaving this review, and thank you for highly recommending Padlet. If you have any feedback to share in the future, please don't hesitate to reach out!

Rated 5 out of 5 stars

fast, positive , nice 👍

I sent a quick email .. and received quicker reply .. the information that was included in the reply .. helped me to figure out where is the problem ..
i also love the positivity and the nice language in the email through some words ..

24 October 2023
Padlet logo

Reply from Padlet

Hello! Thank you for leaving this review. I am glad that you received positive assistance with your Padlet question. If you have any questions in the future, please feel free to reach out!

Rated 5 out of 5 stars

K-1 teacher building community

My partner teacher and I love using Padlets with our K1 kids! Each week we ask them a discussion question where they post a picture and a response. This is a good place for them to share all of their favorite things, their least favorite things, and holiday excursions. Then we can present the board and make everyone feel special without taking a long time for each kid to talk. Padlet is our favorite!!

22 October 2023
Padlet logo

Reply from Padlet

Hey there! Thank you for leaving this review. I'm loving these discussion questions, and I'm also glad to hear that Padlet is your favorite! If you have any feedback to share in the future, please don't hesitate to reach out.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look