I telephoned Andrew to see if he could match a paint colour in gold. I went along to see him today with a fantastic result. A nice helpful friendly person. Thanks Andrew 5 ☆'s
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Stuck on Sat morning cos my usual place had a broken machine that mixed my paint . Found this place on the internet and called in . Such friendly, helpful staff , and an amazing shop , has every Paint... See more
Company replied
The Lady there called Sue was very helpfull and done her best on giving me advise on what I might need to carry out a job that I was doing. I went in the Preston depot about 4 times and even at 7am s... See more
Company replied
Fantastic customer service from Ethan at Cheadle store today when it would have been easy to say sorry can’t help. Listened patiently and sympathetically. Found the matching paint mix!! What a star!!... See more
Company replied
Company details
Written by the company
Paintwell offer over 1000 different painting and decorating tools and supplies at discounted prices, all products are stocked and available for next working day delivery. Trade1st are an independently owned, online decorating supplies company. Trade1st have gained a wealth of experience, working within the trade decorating supplies industry over the past 15 years and offer the widest range of high quality, affordable, professional decorating equipment in the UK.
Contact info
38 Bromborough Village Road, Bromborough, CH62 7et, Bromborough, United Kingdom
- 01513341237
- info@paintwell.co.uk
- paintwell.co.uk
4.6
Excellent
4k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from PaintWell Limited
Thank you for your 5-star review of the Melton branch. We look forward to seeing you back soon!
Superb customer service, excellent prices, fast delivery.
I hadn't heard of Paintwell before as there are no stores near me. I ordered some door oil which, as I had to get a few tins, was quite a substantial saving to elsewhere. I was a bit nervous given I hadn't heard of the company.
I needn't have been as the service was excellent, quick despatch and all tracked. I had to contact customer services with a query and they couldn't have been more helpful, with big thanks to Mark.
Moving forward I will be using them instead of the "bigger" chains that I would normally go to, as I thought their service was far better.
19 October 2024
Unprompted review
Reply from PaintWell Limited
Thank you for taking the time to write a review for us Gerwyn. I am glad to hear you had a great experience shopping with us online and we look forward to seeing you again.
Superb prices and first class fast…
Superb prices and first class fast delivery, what more could you want
6 October 2024
Reply from PaintWell Limited
Thank you for the great feedback!
Reply from PaintWell Limited
Thank you for leaving us a great review!
Very fast delivery packages very secure
6 October 2024
Reply from PaintWell Limited
Thank you for taking the time to leave us a 5* review Ruksana.
Reply from PaintWell Limited
Thanks for leaving us a great review!
Reply from PaintWell Limited
Thank you Richard, we look forward to welcoming you back in the future.
First use of PaintWell and would use again
I had never heard of PaintWell before but the paint I needed was in stock, at a good delivered price, and delivered within a couple of days as promised and well packaged, so I would definitely use again.
5 October 2024
Reply from PaintWell Limited
Thank you Jon, I am pleased to read your review and glad to hear you had a great experience shopping with us online.
Great service
Excellent service and very competitively priced products. Very impressed with the quality and standard of the packaging. Clearly a very professional business.
5 October 2024
Reply from PaintWell Limited
Thank you for taking the time to leave us a 5* review!
Definitely recommend & use again
Great price and securely packaged tin of paint. Very quick delivery, very impressed
4 October 2024
Reply from PaintWell Limited
Thank you Kirsty - we look forward to welcoming you back in the future.
Reply from PaintWell Limited
Thank you for taking the time to leave us a 5* review Garth!
Reply from PaintWell Limited
Thank you for the great feedback!
Amazing service
Amazing service, quality product and quick delivery I would recommend any day.
Thank you
2 October 2024
Reply from PaintWell Limited
Thank you for your 5* review - we hope to see you again soon!
Reply from PaintWell Limited
Thank you Annie, we are pleased to hear you had a great experience shopping with us online.
Great service, great prices, happy customer.
Good range of products available, almost too much choice, but great value on some very good brands. Easy to navigate we site and to place an order.
Delivery was great, arrived as promised, and in sturdy boxes, so no risk of damaged products.
30 September 2024
Reply from PaintWell Limited
Thank you for your lovely 5* review!
Excellent service
Excellent service. Delivered extremely quickly as promised. Price reasonable and would use them again.
26 September 2024
Reply from PaintWell Limited
Thank your for taking the time to write a review for us Patricia. I am glad to hear you had a great experience shopping with us online.
Excellent service
Easy to order and received the woodstain the next day, excellent service, thank you
10 September 2024
Extra short delivery time
Extra short delivery time, basically order placed on Wednesday, delivered Thursday morning- amazing
11 September 2024
Brilliant everytime
Brilliant everytime. Fast delivery and the best chip brushes for our use, at the best price.
10 September 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.