Pak Direct Cargo Reviews 90

Very good service, keep updated, i should recommend this service to everyone..you can trust..

I had recent experience of sending cargo through Pak direct cargo and the service was amazing all through the process being updated about the transit of the stuff and delivery was also smooth .I am very happy with the service and would recommend everyone to use their services.

Good service, Home pick up and home delivery in Pakistan.
Everything including clothes, electric cooker arrived on said time, safe and unharmed. Will higly recommed the service

Yes PDC is the best cargo carrier and I have been using this company always. Great service and goods arrive perfect without any problems . They keep us updated and very good communications . 1st class cargo service

Amazing service and ready helpful team would highly recommend

Very bad experience with the guy who was dealing customers on whatsup, very bad behavior, rude he doesn’t know how to deal with the customer.
That was my first time sending stuff to Pakistan but very bad experience for the first time, so i refused.

Had a recent experience with PDC and found their service very good. They collected all luggage on time without any issues. The procedure was simple n straightforward. They delivered as promised though there was a situation en route in Pakistan but they kept us updated. Nothing was damaged and charges were reasonable. I would recommend PDC.

I have been using this company for more than three years excellent service .

I have been using this company for more than a year good service from collection to delivery sometimes goods get stuck in Pak customs and company is not to be blamed for delay no item missing I recommend this to my friends

Excellent service friendly staff they’re marvellous 🤩

Extremely unprofessional and disappointing experience – avoid at all costs.

If I could I would give them no stars at all.
I used Pak Direct Cargo for the first time to send a parcel from the UK to Karachi. I paid £600 for what was promised to be a smooth, door-to-door delivery of 15 pieces, which included clothes, books, shoes, a printer, mini skincare fridge, carpet cleaner, and a brand-new Nespresso coffee machine, all packed in original boxes.

From the very beginning, I kept asking their team about the process — how it works, whether I needed to do anything specific, and whether customs could be an issue. I was reassured repeatedly that everything was taken care of, that there’s no need to worry, and that my things would be safely delivered. Not once did they mention any requirement to photograph the bags, seals, or tags — nor is anything of the sort mentioned on their website.

The parcel was delivered after three months, and even then, one bag was initially missing and delivered an hour later. The delivery person then demanded money, despite everything being fully paid for. Luckily, I stopped that from happening as I was on a video call with my family during the delivery.

While on call, we were trying to open the packages to check the contents, but the delivery person pressured us to sign the receiving sheet quickly, before we could verify anything. Once opened, we discovered that the Nespresso coffee machine was missing. When we told the delivery man, he said the only proof needed was to write on his sheet that something was missing and that’s how claims are made — which we did.

Immediately, I contacted Pak Direct Cargo in the UK via WhatsApp and calls (with screenshots and call logs to prove it). Since then, I’ve been strung along with vague responses, delays, and even rudeness from their team. Days later, they suddenly changed the narrative and told me, “Sorry, but you were supposed to take photos of the bag seals” — something no one ever told me, not during the booking, not before the delivery, not even during the multiple updates I kept asking for.

The delivery guy, in fact, said that writing on his sheet was sufficient proof. Now, I’m being told that’s not enough. There has been zero clear communication from any part of the team. They’ve given me no explanation, no accountability, and no process I can rely on. The invoice doesn’t list individual items — just the number of pieces — because their team packed it themselves.

I followed every step I was told. I asked for their process. I trusted them. And now, a valuable item is gone, and they’re trying to shift the blame to me. This is completely unacceptable.

I have screenshots of everything if they are required and video evidence of the things I sent for cargo.

If you value your belongings, your money, and your sanity — do NOT use Pak Direct Cargo.

This last time I have sent with this crook company who claimed no missing or stolen items, but this time the company has a lot of issues, bags were open and took the expensive items from 9 bags of cargo, expensive shoes, shirts and Jeans and baby toys were taken out,
Never use these crooks, the never take any responsibility

Very bad experience only regrets of missing stuff and water damaged, found our bag after 8 months but was ripped and clothes were taken away, atleast 10kg of stuff has been stolen.

I've used this company for the past few years and I trust them completely. Packages are always delivered on time and safely. Good communication. Would recommend to anyone.

Pak direct Cargo are scammers. Please don't trust. All the positive reviews here are their own for example the customer from Coventry is their office employee. They will collect your cargo claiming that all customs etc paid and then will give you stories and at the end your cargo will go missing. Please avoid or you will regret. Simple as that.

First time i used their services and i was afraid because of people reviews but i m very very happy they delivered my parcel with responsibility and care ...love their customer care .
They deliver before the timeline they mention on the recipt that is what i love..will gona use their service again...

Received scam phone call with this companies phone number. Absolutely not concerning any business this company is associated. But I would beware!

I send old clothes to Edhi in Karachi always get confirmation of delivery in 4-5 weeks Number 1 service

With pdc you can rest assured that its Reliable and nothing will be stolen GOOD SERVICE

My Mother in Law likes them very systematic company Recommended by her