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Company details
Written by the company
At Pak Tao, we are dedicated to providing exceptional furniture and outstanding customer service, ensuring a seamless shopping experience from start to finish. Your satisfaction is our top priority, and we will only be happy if you are. From expert guidance to reliable delivery and aftercare support, our team is always here to assist you. Shop with confidence, knowing that we are committed to quality, style, and service that exceeds expectations.
Contact info
United Kingdom
- support@paktao.co.uk
- paktao.co.uk
4.1
Great
9 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from PAK TAO
Dear Liz,
Thank you for taking your time to share your experience.
We are delighted to hear that you were happy with both the products and the service.
Thanks again for choosing Pak Tao.
Warm regards,
Hayden
I’d spotted the perfect wall art for…
I’d spotted the perfect wall art for our bedroom at a major garden centre, but it was a bit pricey. Then I found PAK TAO online and they had the exact same picture but at a much better price. It arrived this week and I’m thrilled with it. Great price, great service .. thank you.
22 May 2026
Unprompted review
Reply from PAK TAO
Dear Jeanette,
Thank you for taking your time to share your experience.
We are delighted to hear that you were happy with both the products and the service.
Thanks again for choosing Pak Tao.
Warm regards,
Hayden
Great products & customer service
Having shopped around loads of suppliers I found the coffee tables I was looking for on Pak Tao’s website. They were much better value for money, arrived on time, very well packaged & the quality was excellent. The follow up customer care has also been superb and I’d be happy to recommend Pak Tao to anyone ordering online .
6 May 2026
Unprompted review
Reply from PAK TAO
Dear Karen,
Thank you for taking your time to share your experience.
We are delighted to hear you found the perfect coffee tables with us and that you were happy with both the products and the service provided.
Thanks again for choosing Pak Tao.
Warm regards,
Hayden
We are delighted with the side tables
We are delighted with the side tables, they are just what we wanted and fit into our living room perfectly.
The delivery time was quick and efficient with regular updates on progress. They were well packed and arrived undamaged.
Thank you for your excellent customer service and perfect side tables.
22 April 2026
Reply from PAK TAO
Dear Michael,
Thank you for taking the time to leave a review.
We are so glad that you were happy with the side tables and our customer service.
We look forward to delighting you again in the future.
Thanks again for choosing Pak Tao.
Warm regards,
Hayden
Competitive pricing!
I found some beautiful Libra tables on this website at almost £100 less than other companies were selling them for. I bought them as well as two fab statues. The service has been great and the tables and statues are great too. Very helpful customer service.
20 March 2026
Unprompted review
Reply from PAK TAO
Dear Deborah,
Thanks for taking your time for writing a review.
We are glad that you like our both products.
Thanks again for choosing Pak Tao.
Warm Regards,
Hayden
Took payment for item not in stock
Ordered and paid for an item on website. Then got an email to say 'out of stock'. Why are businesses happy to take payment for an order that they cannot fulfil?
10 November 2025
Unprompted review
Reply from PAK TAO
Hello,
Thank you for taking the time to leave a review.
At Pak Tao, we have a strong stock management policy to ensure products shown as available on our website are genuinely in stock.
If a product is not available, it will only be offered as a pre-order, and we will not collect any payment until it becomes available.
If payment has already been processed, a refund will be issued immediately.
We’ve looked into the details you've provided, but unfortunately, we’re unable to find any record of an order or interaction under your name in our system.
If you believe this review does relate to us, please email us at support@paktao.co.uk with your order number or any other relevant details, and we’ll be happy to investigate further and resolve any issues.
Kind Regards,
Hayden
Customer Service Manager
Professional service
Professional service - great price and excellent customer service. Arrived earlier than expected. Would highly recommend 😊
18 October 2025
Unprompted review
Reply from PAK TAO
Dear Fiona,
We're grateful for your kind words and recommendation, and delighted to know our service met your expectations.
We look forward to delighting you again in the future.
Thanks again for choosing Pak Tao.
Warm Regards,
Hayden
Great service and very competitive!
Great customer service, great price, quick delivery.
1 July 2025
Unprompted review
Reply from PAK TAO
Dear Matthew,
We’re so glad you were happy with the service.
If you have any questions feel free to contact us.
Best Regards,
Hayden
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