Palco Reviews 171

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

large order of many varying sizes / specifications and finishes required , all arrived earlier than even originally scheduled all panels protected and wrapped well and all installed so far of... See more

Company replied

Rated 5 out of 5 stars

Quick turnaround on quotes and delivery. Very competitively priced and a quality product. Staff are friendly and helpful. A pleasure to deal with and head and shoulders over their competition in ev... See more

Company replied

Rated 5 out of 5 stars

First panel arrived which was an incorrect size. Second panel arrived which was the correct size. From the beginning to end, the team were extremely professional and helpful. They wavered the... See more

Company replied

Rated 5 out of 5 stars

Customer service was brilliant. I dealt with Lauren Precious who provided me with a competitive quote, a decent delivery time and answered any questions I had. We are a construction company that deals... See more

Company replied

Company details

  1. #22 of 55 best companies in Construction company
  2. #43 of 113 best companies in Building Materials Supplier
  3. #22 of 61 best companies in Door supplier

Written by the company

Founded in 1990, The Panel & Louvre Company (Palco) has grown over the years to become one of the first companies you consider when looking for your Access Panel for the construction sector. With sector leading customer service, backed up by a team of specialists in the design, development and manufacture, there is nowhere better for all of your Access Panel challenges. Our UK headquarters occupies a large site in Nuneaton, Warwickshire and incorporates our manufacturing, product test and development workshop, alongside a large warehouse facility. Palco has a global customer base, across the internal fitout specialist and drylining markets to name just a few, and are always committed to supporting our customers needs. Standard industry sized Access Panels are available for same day despatch, whilst bespoke are supplied with competitive 3 to 5 working day lead times.

Our Products

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Contact info

4.8

Excellent

TrustScore 5 out of 5

171 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Straight Forward.

Straight Forward.
Good technical information & delivery

23 May 2025
Palco logo

Reply from Palco

Thanks Lynne, much appreciated! 😊

Rated 5 out of 5 stars

Fantastic service

Fantastic service! From ordering the goods to the goods arriving on site, the team go above and beyond to ensure you have all the information and required documentation for a smooth process. Shoutout to Emilia who is an angel and credit to the company!

24 April 2025
Palco logo

Reply from Palco

Thanks Charlotte! Really appreciate this! 😊

Rated 5 out of 5 stars

Access Hatch

Excellent information on the product I was looking for. Great first time experience.

Thank you

4 March 2025
Palco logo

Reply from Palco

Thanks James! Much Appreciated 😊

Rated 5 out of 5 stars

Customer Service spare parts

Our requirement for a vital spare part for our Cupboard Fire Door was handled exceptionally well. The response was quick and true to your word.

15 January 2025
Unprompted review
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Reply from Palco

Thank you very much for you review, much appreciated! 😊

Rated 5 out of 5 stars

5 star service

very efficient.very helpful young lady called molly who made sure our very urgent delivery got to us the next day.first class service and products A1.thanks

17 October 2024
Palco logo

Reply from Palco

Thanks for the lovely review Steve 😊

Rated 5 out of 5 stars

Easy to place the order.

Easy to place the order.
out for delivery the next day (Standard size panels)
Courier Texted with a 2 hour time slot, and arrived within the time slot.

12 August 2024
Palco logo

Reply from Palco

Thank you very much for the lovely review 😊

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