Amazed
Paldesk is super user-friendly and extremely useful! Response time is great same as integration with other channels.
21 August 2019
Unprompted review
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Company details
Written by the company
Talk to visitors and customers over mutiple channels in real time. All your web and social messages in one dashboard, making your customer service easier, faster and more efficient.
Contact info
387 Park Avenue South, 5th Floor, 10016, New York, United States
- info@paldesk.com
- paldesk.com
great for non-technical users
They provided a great support for not-technical user (me). They guided me and I successfully installed their widget, customized it and started receiving questions.
Paldesk has a lot of interesting features, but they are not all explained very well so I suggest better tutorials or they will receive a lot of chat questions.
19 August 2019
Unprompted review
Great tool!
A very useful tool for ticketing. Would suggest to everyone looking for a fast and reliable omnichannel platform.
19 August 2019
Unprompted review
Awesome
Great omnichannel!!! Easy to work with and support is really fast in responding.
19 August 2019
Unprompted review
Perfect ROI!
It's a cool and cheap software for small-business like myself. Easy to set-up (didn't have to call IT team or developers) and fun to use. Since I'm working on a global field their Live Translate feature is an amazing add-on, as well as smart routing for my multiple websites.
All the integrations have been working fine so far and I'm looking forward to new stuff they release!
19 August 2019
Unprompted review
Horrible.
Horrible.
Horrible service, wanted to delete my account.
Contacted them the first time, they said it was deleted and they would send me a confirmation, now 2 weeks after i still have the account, i contact them again and talk with them in 1 hour on the livechat and about 1 hour in they first deleted the account after i mentioned what they are doing is illegal.
Would definitely never go back, glad i didn't use their service and only had a account.
11 March 2019
Unprompted review
Chat looks really good on a website
Chat looks really good on a website, and response time is great.
31 January 2019
Unprompted review
I love this omnichannel!
I love this omnichannel! so easy to use, simple dashboard and lot of great features such as predefined answers, ticketing systems...
Price is ok too just $12 yearly, strongly recommend!
30 January 2019
Unprompted review
Great live chat and help desk software
This live chat and help desk software really shows it value and helps you to get to know better live chat and help desk software with its simplicity. Also, it's has really nice interface and cool features as widget customization.
30 January 2019
Unprompted review
Reply from Paldesk
Thanks for your lovely and kind review. Wish you all the best!
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