Palestine Shirts Reviews 24

TrustScore 3.5 out of 5

3.6

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Company details

Written by the company

Welcome to Palestine-Shirts.com, your premier destination for authentic Palestinian products. Our unique collection is proudly made and shipped directly from Palestine, supporting local artisans and communities. We specialize in traditional Palestinian keffiyehs, stylish t-shirts and hoodies, vibrant Palestine flags, exquisite necklaces and jewelry, handmade embroideries, and the renowned Nablus soap. Each item reflects the rich cultural heritage and resilience of the Palestinian people. Our mission is to spread awareness of Palestinian culture and provide a platform for hardworking artisans to thrive despite the challenging conditions in their homeland. Join us in celebrating and supporting Palestine, one product at a time.


Contact info

3.6

Average

TrustScore 3.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good quality

Good quality, I bought a keffiyeh and it seems genuinely handmade, with great materials.
Shipping was relatively fast for a country under genocide, I’m honestly surprised.
The only (slightly) negative thing I can say is that I did not hear back from customer service, but due to the situation, I didn’t expect to either.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

My tee-shirt arrived in Scotland three weeks after ordered, as expected.

I'm very pleased with the high quality goods and great service.

These guys deserve your custom and support.

24 May 2025
Unprompted review
Rated 1 out of 5 stars

SCAM as mentioned by other user.

SCAM as mentioned by other user.

I ordered a shirt (#22920) and never received it. I contacted them various ways more than once (email, IG, etc). No response from anyone.

The site says the order ships within 3-5 days. Its been well over 10 days and no tracking number or update received.

You try to support a cause and they still manage to scam you. Disgrace.

26 March 2025
Unprompted review
Palestine Shirts logo

Reply from Palestine Shirts

We would like to clarify that we are not the website “Project Palestine” and have no connection to them whatsoever.

It seems that your review has been mistakenly placed on our store, which may create confusion and unfairly harm our reputation. Please verify the site you ordered from and kindly remove your review from our page, as it does not reflect an experience with us.

Additionally, our order numbers are not 5 digits, which further confirms that your order was not made through our store.

If you believe the order did come from us, please provide a screenshot of your confirmation email so we can look into it properly. Otherwise, we respectfully ask that you correct the review to avoid misleading other customers.

Thank you for your understanding.

Best regards,

Rated 1 out of 5 stars

Project-palestine is a SCAM

Project-palestine is a SCAM, I never received the order, tracking number or refund!
And I've written them over 10 times, including complaining here, and they simplify LIED saying that I hadn't sent the order, which I sent in the numerous emails I sent them.
I've ordered a hoodie jumper to project Palestine, paid around 30$, and this order was never delivered.
I sent many emails complaining and they never replied and never tried to solve the problem.
It's a scam, stay away.
The Order is #13206, I've sent numerous emails and never got the order, no tracking number to prove that was ever even sent, of the money back.
They should at least return the money I paid or send the parcel, but they've chosen not to reply and keep the money for themselves.
I love the palestinian cause, reason why I'm even more upset about scammers taking advantage of it.
If they take your money and don't send the parcel and refuse to return the money, it's clearly a scam.

24 February 2025
Unprompted review
Palestine Shirts logo

Reply from Palestine Shirts

We would like to clarify that we are not the website “Project Palestine” and have no connection to them whatsoever.

It seems that your review has been mistakenly placed on our store, which may create confusion and unfairly harm our reputation. Please verify the site you ordered from and kindly remove your review from our page, as it does not reflect an experience with us.

Additionally, our order numbers are not 5 digits, which further confirms that your order was not made through our store.

If you believe the order did come from us, please provide a screenshot of your confirmation email so we can look into it properly. Otherwise, we respectfully ask that you correct the review to avoid misleading other customers.

Thank you for your understanding.

Best regards,

Rated 3 out of 5 stars

Item received - but very late!

Ordered hoodie on 31/10/24 but never received it. They offered a "free replacement" but didn't receive that either. No communication after the replacement was supposedly sent. Have had to reverse payment with bank. Very sad - really wanted the hoodie. Still unsure about whether this is a legitimate business or not.

EDIT - 30/12/24
Hoodie received! 2 months later but at least it's been delivered now. Love it and good quality, so rating upped from 1 star to 3. Just wish the customer experience was better - still no contact from business.

31 October 2024
Unprompted review
Palestine Shirts logo

Reply from Palestine Shirts

Thank you for updating your review and for sharing your experience. We sincerely apologize for the long delay in delivering your hoodie. While we always do our best to ensure timely shipping, the current situation in Palestine, including the war on Gaza, ongoing closures, and the blockade, has created immense challenges for businesses like ours. These factors significantly impact logistics, causing unexpected shipping delays and communication gaps.

That said, we truly appreciate your patience and are happy to hear that you love the hoodie and its quality! We regret that our communication was not as responsive as it should have been, and we take your feedback seriously. We will work on improving our customer service to ensure a better experience for future orders.

Your support means a lot, not just to our business but to the Palestinian cause. If there’s anything else we can do to make up for the delay, please feel free to reach out to us directly.

Rated 5 out of 5 stars

PLEASE SUPPORT BDS

I bought some shirts based on a friend's recommendation. These are high quality shirts for fair prices and for a cause that I support.

Please support BDS. Millions of Palestinians are being tortured and murdered by Israel and it's people. Do not ever be afraid to stand up to injustice. Be brave.

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Good stuff

Good stuff at a good price with a good cause. I ordered 2 separate times and got exactly what I ordered. Not a scam like a couple folks claimed but maybe some areas are harder to ship to, can't say for sure.

6 November 2023
Unprompted review
Palestine Shirts logo

Reply from Palestine Shirts

Thank you dear for your great support, love you from Palestine

Rated 5 out of 5 stars

Got exactly what I ordered

Got exactly what I ordered, and it's high quality.

23 July 2024
Unprompted review
Palestine Shirts logo

Reply from Palestine Shirts

Thank you dear for you kindness and for your great support

Rated 5 out of 5 stars

Excellent material, so soft!

The kufeya’s and shirt were excellent quality of good material. They are so soft! Delivery with what is going on was great. Glad to support!

23 July 2024
Unprompted review
Palestine Shirts logo

Reply from Palestine Shirts

Thank you Dear for the support, love from Palestine

Rated 5 out of 5 stars

Naturally Clean - Nabulus Soap

I bought the 2 Nabulus soap product. This Nabulus soap is excellent for my dry skin. It cleans well and then rinses off very easily, leaving my skin not only not needing lotion, but my skin FEELS cleaner. I thought I was being silly, so I did a comparison with two popular body soaps that are available everywhere against Nabulus. Definitely the Nabulus soap rinses off so much more easily so my skin is squeaky clean and FEELS cleaner. It is actually not surprising since the other two have artificial ingredients while the Nabulus soap is literally made of natural ingredients. Simplicity. This soap is no more expensive than the average squeeze bottle, no plastic waste as the wrappers are paper so can recycle and no residue on your skin! Fresh. Clean. Healthy. Shipping directly from Palestine with great communication. I would say shipping time is equal to any other small business I have directly bought from in the Mediterranean. So worth waiting a few weeks – the quality is just beautiful, a reflection of the craftsmanship that goes into making this soap. Two thumbs up.

12 May 2024
Unprompted review
Rated 5 out of 5 stars

Received my product!

I was skeptical after reading these reviews, but my Keffiyeh actually showed up! it took a little longer because of the current "situation" but they can't help that. The product seems well enough quality and price was good.

15 April 2024
Unprompted review
Rated 2 out of 5 stars

Ordered and waiting for item

Ordered and waiting for item. No confirmation email was sent so I sent a message on their website. No response. If package does not come will take it up with my bank and file a claim.

1 December 2023
Unprompted review
Palestine Shirts logo

Reply from Palestine Shirts

We apologize for any inconvenience you may have experienced. We are pleased to have learned that you received your package. If you could kindly consider giving us a better rating, it would mean a lot to us.

Thank you for your understanding and support.

Rated 1 out of 5 stars

4 Yrs of waiting for parcel!! No further reply to my email which was requested by Palestine Shirts re: Order never arrived

On June 3, 2021 I placed an order with this company. They immediately accepted my payment but have still not delivered my parcel to Canada and have not replied to numerous emails and msgs via their Facebook and Instagram pages. I requested a refund and they never responded to that, either. Poor service.

UPDATE: June 29, 2025

Hello again, Trustpilot;
On April 4th 2025, Palestine Shirts asked me to email them to confirm the details of my order and my shipping address. I did so on April 8th. They had said they would finally be shipping my order placed in 2021 and asked about shipping my friend Kay's order (also from 2021) to my address. I replied with all info they requested and asked them to reply to me with a confirmation that they received my email and that they had shipped the order. I haven't receive any email reply since, nor the parcel. Trustpilot, could you please contact them and let them know that at the very least, they need to email me back. It's been 4 YEARS and this has still not been resolved. Thanks.
Thank you,
Brenda Lewis

UPDATE - April 4, 2025:
On February 24, 2025: I received an email from Trustpilot saying that Palestine Shirts have asked for more details to better understand my experience (see their post below on this page). As requested, I immediately emailed them with my order number Order No. 1833306716 6/3/2021 plus forwarded the original receipt email with full details - from when I placed the order in 2021. I asked them to RSVP by email to me to confirm receipt of my email but have not received any reply. Could you plse notify them to email me ASAP to confirm so I know that they have processed my order finally and that it has been sent (or if there is any further delay)? Thank you!

From: Brenda Lewis
To: info @ palestine-shirts dot com
Sent: Friday, February 28, 2025 at 03:53:26 p.m. EST
Subject: Replacement Re: Your TrustPilot reply re: Order No. 1833306716 6/3/2021

Hello Palestine Shirts;
I just received your reply on Trust Pilot. Thank you for being ready to send me a replacement order.
Below is the original email I received confiming my order and my payment of it. I had ordered the red and black coloured "Best Quality Um sulaiman Original Palestinian Hatta Shemagh Headdress - 100% Cotton" made by Hirbawi.

My mailing address is still the same (see email).

Please reply to confirm that you have received this email I'm sending you today.
Sending my love back to Palestine;
Brenda Lewis

UPDATE - February 24, 2025: I just received an email from Trustpilot saying that Palestine Shirts have asked for more details to better understand my experience. As requested, I provided you with my order number. I placed my order when this company also used the website Mawtini.com and ordered the red and black Suleiman keffiyeh made by Hirbawi.On my credit card statement my payment was processed to "Holy Land Shop".
IMPT: also, on the same date that I placed my order, a friend of mine Kay Jenkins Von Riesen, also from Canada, placed her order for the exact same item and never received it nor any replies to her emails of complaint, either.

Thank you for your help, Trustpilot!

4 November 2021
Unprompted review
Palestine Shirts logo

Reply from Palestine Shirts

Thank you for your reply. We are willing to resolve this issue and send you a replacement. Please contact us at our official email, info@palestine-shirts.com, and make sure to provide your order number and name. Sending our love from Palestine, and please accept our apologies.

Rated 1 out of 5 stars

Its a scam.

Its a scam.. i ordered 1 month ago.. they took the money almost 120$.. they never contact me about my order that its shipped or anything.. i tried to contact them twice, no response..
My guesses its a scam or really realy bad service in both cases you don't want to deal with them

2 July 2021
Unprompted review
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