Pal Joey Reviews 

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TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 164 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers frequently praise the staff members for being extremely helpful, welcoming, and professional during store visits, making the entire selection process smooth and thoroughly enjoyable. Patrons consistently mention the outstanding quality of the purchased suits, emphasizing that products fit wonderfully and arrive promptly through efficient delivery services. Though some reviewers were not happy with the sizing, mentioning that specific clothing items felt significantly smaller than expected. Conversely, a small portion of customers felt disappointed by occasional issues concerning the overall quality of materials and the poor finishing details of certain products.

What people talk about most

Product

Reviewers mention positive feedback about product quality and fit, highlighting brilliant design, fast... See more

Quality

Customers consistently note positive experiences with quality, praising the well-designed materials and... See more

Staff

Clients share positive opinions on staff, frequently highlighting the exceptional assistance provided by team... See more

Service

People report positive experiences with service, frequently praising the helpful and accommodating staff who... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the prompt arrival of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Today was our second visit to Pal Joey and we are SO happy with the result! Dan was AMAZING so so knowledgeable, patient & organised helping us get sorted. Suits are insane, look gorgeous and fit grea... See more

Rated 5 out of 5 stars

I called the shop to ask for guidance on what size suit to order. The staff were extremely professional and advised me to go up one size. The suit arrived promptly and fits perfectly. Excellent custom... See more

Rated 5 out of 5 stars

Fabulous service from this company of several occasions. Repeat customer for son and just about to buy for husband. I call the shop if I have a question and they are so nice and helpful. Special ment... See more

Rated 5 out of 5 stars

Orderrd On Line. Amazing Suit, Amazing Quality. Delivery Was Very Quick. Staff Was Extremley Helpful Over The Phone. I'll be Visiting The Store For Our Wedding Suits Soon. Ready For October. Gre... See more


Company details

  1. Formal menswear shop
  2. also in
  3. Formal Wear Shop

Written by the company

Our philosophy is simple, everyman should have an opportunity to dress like a gentleman. This is why we offer high quality suits at an affordable price. Our unique limited edition styles are designed and manufactured by us so you wont find them anywhere else in the world! Pal Joey Clothing established since 1988.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

728 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(728)

158 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff was amazing especially Dale…

The staff was amazing especially Dale and Gary.
From first visiting the store Dale’s experience and helpfulness was outstanding. We booked in for 5 suit fittings for the wedding and on the day Gary again was outstanding on fitting all the guys in their suits. We also had Julia the tailoress on hand to pin any adjustments.
Got to say great service would recommend to anyone who is looking for something personal and special for there wedding day
More than 5* service.
Kevin and Julie

3 April 2026
Unprompted review
Rated 5 out of 5 stars

I got a quality

I got a quality, relatively unique, suit. Delivered within 2 days. I had an idea of what i wanted. It's for a wedding in March 2027. As soon as I saw the design, I just had to have it. The price, to say of the uniqueness, is more than value for money in my eyes. Fits great. I took the site advice and went a size up. I will definately recommend people to go to the site and will no doubt buy from here again.

10 April 2026
Rated 5 out of 5 stars

A warm welcome from Gary

A warm welcome from Gary. Fantastic customer service ..fantastic selection of suits and to make it even better we went with the first suit he gave my son to try on. Thank you Gary we will return

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, would highly recommend, everyone so helpful and friendly. Great quality for money. Big shout out to Gary for his help and advice Thanks all.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolute Gem of a place

From the get go the lads at pal joey were welcoming. The place it's self is a gentlemans dream.
Being a non formal man I was well out of my comfort zone but Gary was amazing. Nothing was too much for him.
In and out in less than half an hour and felt a million dollars.
Thanks again for everything

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Gary was so helpful and friendly. We arrived early for our appointment and expected to wait but he said it wasn’t a problem and saw to us straight away. Tried on a number of suits and it wasn’t a problem. Will definitely be back for husbands suit

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Massive thank you to Gary at Pal Joey…

Massive thank you to Gary at Pal Joey for such an amazing experience! From the minute we walked in, he couldn’t have been more helpful, friendly and knowledgeable. Nothing was too much trouble, and he really took the time to make sure everything was perfect.

Honestly 10/10 service you can tell he genuinely cares about his customers and takes pride in what he does. He made the whole experience easy, enjoyable and stress-free.

If you’re looking for a suit, I couldn’t recommend Gary enough absolute credit to Pal Joey

4 April 2026
Unprompted review

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