Palm Coffee Lounge & Bistro Reviews 27

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Visited today, for the first time. My cousin and I meet up regularly every week for a breakfast somewhere. I have to say it was absolutely lovely. The service was amazing, prompt and professional.... See more

Rated 3 out of 5 stars

Just left the coffee lounge, after being bombarded by house flies and fruit flies. The staff actually came to our aid with a fly zapper. The manager did offer to exchange our food, but it wouldn't hav... See more

Company replied

Rated 5 out of 5 stars

Was lucky enough to get a booking on the launch day of their amazing Sunday Roast, I chose the pork it was cooked to perfection and perfectly accompanied with Homemade roasties , Yorkshire booked , gr... See more

Company replied

Rated 5 out of 5 stars

Our second visit to Palm and it didn’t disappoint,the service was excellent (Louise) and the food exceptional.I ordered the veg breakfast and my husband got the premium palm breakfast ,the ingredient... See more

Company details

  1. Coffee shop

Written by the company

Palm Coffee Lounge & Bistro is a magnificent hideaway, located inside Indigo Home & Gift. Crafting beautiful coffee, lunch, brunch, afternoon tea and cakes, Palm Coffee Lounge is a must visit if you're close by!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

27 reviews

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Rated 5 out of 5 stars

Visited today

Visited today, for the first time. My cousin and I meet up regularly every week for a breakfast somewhere. I have to say it was absolutely lovely. The service was amazing, prompt and professional. Food was delicious, we both had the breakfast butty, amazing! coffee tasted great. Will definitely be returning very soon. New go to place for us!

21 January 2026
Unprompted review
Rated 3 out of 5 stars

My Son and I visited yesterday for…

My Son and I visited yesterday for brunch and whilst my breakfast butty was delicious plus my cappuccino was lovely he chose a Palm Bennys with a latte and two cold drinks. When the food arrived the egg whites were runny and undercooked so he advised the waiter and chose to have a bacon toastie instead of which he hardly eat plus his latte tasted of hot milk with no coffee in. I have eat there before and couldnt fault it but he felt very dissapointed and said he wouldnt return. He goes out regularly to different coffee shops for breakfast and is a frequent visitor at Leaf & Vine in Inspirations and felt they knocked spots off the quality let alone the price.
He did not complain as he doesnt like to make any scene but just feel you should have the feedback.

6 December 2025
Unprompted review
Palm Coffee Lounge & Bistro logo

Reply from Palm Coffee Lounge & Bistro

Hello Vivienne, 
Thank you so much for taking the time to share your feedback, and for choosing to visit us for brunch. We’re really pleased to hear that you enjoyed your breakfast butty and cappuccino, but we’re truly sorry that your son’s experience fell short of the standard you both expect from us.  I'm very sorry that the egg whites where too runny, this was fed back to the kitchen immediately. As you state we did offer to replace this and your son chose to have a bacon sandwich. We removed your sons meal from the bill as an apology for the inconvenience. I'm regretful that it wasn't brought to my attention on the day that your son didn't eat the bacon sandwich, as I would have made sure to rectify the situation. I'm unsure as to why the coffee was too milky, we use two shots in each cup I will certainly follow this up with our Baristas to quality control.
We genuinely hope you might consider giving us another try. If you do decide to return, please feel free to ask for a manager so we can personally make sure everything is just right for you both.
Warm regards
Amy

Rated 5 out of 5 stars

5 stars

Anna recommended the cherry matcha this morning was lovely,will be going back very soon fabulous service x

28 September 2025
Unprompted review
Rated 5 out of 5 stars

Lovely place

Lovely atmosphere, staff are fantastic the food was lovely not your typical bistro location but totally worth a look.

10 August 2025
Unprompted review
Rated 5 out of 5 stars

Roast

Came for the roast, and was served by Louise, she was lovely. Very friendly and chatty, and the roast was lovely. Thank you

3 August 2025
Unprompted review
Rated 5 out of 5 stars

My wife and I had breakfast/brunch…

My wife and I had breakfast/brunch today , it was my first visit my wife’s second , really good , staff excellent and attentive , the food really good , I had the breakfast , every item was tasty and cooked right , my wife had the Veggie version which looked great and was really enjoyed , we will deffo go back and we will recommend it to all our friends , keep up the great work x

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Our second visit to Palm …

Our second visit to Palm and it didn’t disappoint,the service was excellent (Louise) and the food exceptional.I ordered the veg breakfast and my husband got the premium palm breakfast ,the ingredients were good quality ,each item on both meals was excellent quality in its own right .
Thankyou

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous place

Gorgeous place , always get lovely food and Louise is lovely and always greets us with a smile ☺️ 10/10

14 March 2025
Unprompted review
Palm Coffee Lounge & Bistro logo

Reply from Palm Coffee Lounge & Bistro

Hi Juliet, thank you so much for leaving a review, Louise was very happy to read your kind words. We look forward to welcoming you back soon. Warm regards, Team Palm

Rated 5 out of 5 stars

Midweek Breakfast

Came midweek for a breakfast. Food was fresh and well presented. Louise was a great host and looked after us! Will definitely be returning. Thank you :)

13 March 2025
Unprompted review
Palm Coffee Lounge & Bistro logo

Reply from Palm Coffee Lounge & Bistro

Hi Megan, We are so happy you enjoyed your midweek breakfast! We have passed your comments on to Louise who was so pleased that you took the time to leave a review. We look forward to welcoming you back soon, Team Palm.

Rated 5 out of 5 stars

Beautiful Sunday Lunch

Beautiful Sunday Lunch!
Only our second time here, tried the soup and sandwich the 1st time, enjoyed it that much we had to try the Sunday Roast!
So pleased we did and it was absolutely delicious, filling and extremely freshly cooked. Won’t hesitate to recommend
Thank you

9 March 2025
Unprompted review
Palm Coffee Lounge & Bistro logo

Reply from Palm Coffee Lounge & Bistro

Hi Jules, Thank your for your lovely feedback, were so pleased you enjoyed your Sunday Roast, we look forward to seeing you again soon, Team Palm.

Rated 5 out of 5 stars

First of all was the warm and friendly…

First of all was the warm and friendly welcome.
Prompt service and most importantly excellent quality food. Highly recommended.

6 March 2025
Unprompted review
Palm Coffee Lounge & Bistro logo

Reply from Palm Coffee Lounge & Bistro

Hi Steve, Thank you for your wonderful feedback. The team were so pleased that you enjoyed your visit. We look forward to welcoming you back soon, Team Palm

Rated 5 out of 5 stars

Was lucky enough to get a booking on…

Was lucky enough to get a booking on the launch day of their amazing Sunday Roast, I chose the pork it was cooked to perfection and perfectly accompanied with Homemade roasties , Yorkshire booked , green veg and incredible roasted carrot and parsnips all smothered in gravy, we went for the 3 course option and had incredible value with all 3 courses being £24.95! This is going to become a regular Sunday visit for sure

16 February 2025
Unprompted review
Palm Coffee Lounge & Bistro logo

Reply from Palm Coffee Lounge & Bistro

Hi Deanna, Thank you for you wonderful feedback on your recent visit to Palm. We're so pleased you enjoyed the Sunday Roasts. We look forward to seeing you again soon, Team Palm

Rated 5 out of 5 stars

Nice top quality food and very friendly…

Nice top quality food and very friendly service from Louise

24 January 2025
Unprompted review
Palm Coffee Lounge & Bistro logo

Reply from Palm Coffee Lounge & Bistro

Hi Neil, Thank you for leaving feedback on your visit, we passed your comments on to Louise who was so pleased. We look forward to seeing you again soon, Team Palm

Rated 5 out of 5 stars

Stunning place

Went there for breakfast and had their Breakfast Butty. OMG, it was stunning. Quality ingredients and served not on bread, but their "croissant puck". Had it with a side of their homemade baked beans. Everything was absolutely delicious. Would highly recommend.

9 January 2025
Unprompted review
Palm Coffee Lounge & Bistro logo

Reply from Palm Coffee Lounge & Bistro

Hi Mike, Thank you for your lovely feedback. We're so pleased you enjoyed the breakfast butty and the croissant puck! We look forward to seeing you again soon! Team Palm

Rated 5 out of 5 stars

Beautiful food

Beautiful food, very courteous and helpful staff and a lovely ambience, tasteful decor. Thank you x

13 January 2025
Unprompted review
Palm Coffee Lounge & Bistro logo

Reply from Palm Coffee Lounge & Bistro

Hi Pam, thank you for your lovely feedback, we're so pleased you enjoyed your visit. We look forward to welcoming you back soon, Team Palm

Rated 5 out of 5 stars

The Palm

Been to Palm a few times now and the food is excellent and the staff are friendly and welcoming. Well worth a visit

30 December 2024
Unprompted review
Palm Coffee Lounge & Bistro logo

Reply from Palm Coffee Lounge & Bistro

Hi Luigi, Thank you for your kind words, the team were very pleased to learn that you enjoyed your visit!

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