Palmer and Martin Reviews 

11
TrustScore 4.5 out of 5

4.4

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Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Providing a one-stop-shop for all of your Hire requirements. With over twenty years experience in the Rental Industry we know what is needed to make your journey as simple and easy as possible. We have a large choice of vehicles available including Small Hatch back cars, Medium and large saloon cars, Estate cars and 7 & 9 seat vehicles - We also have Executive cars now available!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

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1-star

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4.4

All reviews

(11)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Hired a transit for a day.

Hired a transit for a day. Van was spotless and new. Seem less process from start to finish. Staff go above and beyond. Well worthy of 5 stars and definitely recommended and would use again. K. Chelmsford.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend—by far the best place

The best place to rent a car if you’re around Stansted Airport. There are no hidden costs, the staff are very friendly, and they genuinely try to help as much as possible. The only thing to note is that you’ll need to book in advance, as they are usually very busy.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Dunmow Branch

We hired a van from the Great Dunmow Branch.

Absolutely first class customer service. Very clean, tidy and well maintained van. Ben was incredibly helpful and went over and above what you would normally expect. Well done and thank you Ben

i would definitely recommend using them

13 March 2026
Unprompted review
Rated 5 out of 5 stars

My Cars Driveshaft broke recently so…

My Cars Driveshaft broke recently so had to hire a car for a few weeks whilst repairs were carried out. I chose Palmer & Martin as local to me. It was the best move I could have made. The service was friendly, helpful, efficient and professional. Therefore no hesitation in recommending hiring from Ben at Little Canfield.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Had so many dramas with own vehicle and…

Had so many dramas with own vehicle and was upset to be without a car. Ben at Dunmow Palmer and Martin sorted me a perfect car, he went above and beyond to help me. The car I hired was absolutely lovely, I wouldn’t hire a car from anywhere else.
Lucy

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Exception customer service!

Nice new, clean vans and exceptional customer service! I couldn’t recommend this hire company enough. I will defiantly use this Palmer & Martin hire again.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT CUSTOMER SERVICE

I needed a hire car because mine was recovered following a breakdown. Ben at Canfield was friendly, practical, knowledgeable and provided excellent customer service providing me with a suitable car very quickly for a great price. This is why people should do business with people and not on nameless, faceless websites.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experiences

Due to moving, we needed a van for a day. The administration was very quick and kind, and on the day of the rental, we received a clean, excellent 1-year-old van. They handled all our requests flexibly. During the pickup and drop-off of the van, we received professional documentation. We were completely satisfied with everything. The rental fee was completely reasonable and competitive. Thank you!

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, efficient, good value, local - what more can you ask?

As well as being van hire experts, these guys rent out a very nice range of cars. Just returned a lovely A4 to them after a long weekend trip with no issues at all. Never had any bother with them, prices are good, and the cars are immaculate! Friendly and helpful service, really can't fault them.

11 September 2023
Unprompted review
Rated 5 out of 5 stars

EXCELLENT VAN HIRE

This is the only hire company I've used that are honest and upfront with costs etc. The staff are helpful both on the phone and in person. From the initial application to returning the van it was hassle free...
Previously used E********e; which was NEVER a pleasant experience... Palmer and Martin in Bishop's Stortford fantastic company. Thanks guys :)

23 July 2022
Unprompted review

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