Palmers Group Reviews 

Watford Palmers .. One of the worst customer service experiences ever. All I wanted to do was buy a car, but I left with no car and migraine and a sense of being bullied. But hey Ho, you did me a favour because I took my business elsewhere.

Azat and the team at Palmers Hemel were outstanding! Efficient, helpful, and customer service impeccable. Within less than week of finding the car, I was back on the road. Thanks again Azat and Palmers Hemel. Looking forward to driving my i10. Shop local people you won’t regret it!! Much appreciated, stay blessed! 🙏🏽

I had a very good experience Purchasing a Subaru Forrester from Palmers in Hemel Hempstead. At first I dealt with Kiran the sales manager whose manner was informative without making me feel rushed. I put a deposit on the car that day as I was comfortable with the sale.
I have now collected the car which I am very happy with. On collection I was helped very efficiently by one of Kiran's colleagues Ash, who did a great job of showing me around the finer details of the car.
I would definitely recommend Palmers to other would be purchasers, for its customer service and value for money

Tha all team Mr Kiran and Faizen the halp me with right decision
All happened quickly and smoothly
And this not first deal with them

My experience with Palmers was very good. I was dealt with by Hiran and Ash initially but then exclusively by Ash who was excellent.
He was helpful and informative, but as he had just joined Palmers, was not afraid to check details he was not sure about rather than trying to bluster his way through.
He made spending money an almost pleasant experience! I'm sure he will be a real asset to the Company.

A great experience buying my new mg car from Sean at palmers hemel hempstead. After a few hitches on my part Sean sorted everything and went above and beyond to be helpful and sort any issues for me. A job well done!

Initially Palmers Hemel Hempstead were amazing. Helping me to reserve a Alfa Romeo Stelvio Quadrifoglio in October/November. They held the car for 5 weeks with a £500 deposit which i was grateful for. However unfortunately circumstances changed and we could not purchase the car. To this date I have never received a refund and any email I have sent since has not been acknowledged. This really is unacceptable. I am now considering the purchase of an Alfa but I will never be returning to this dealership. I am incredibly disappointed.

I had a wonderful experience purchasing a used vehicle (Citroen C3 Aircross) at Palmers Motor Company - Watford. The process was stress-free and pleasant. The sales executive - Alexandru Dumitru (Alex) was very thorough and knowledgeable, and was able to find me a vehicle that suited my needs. I highly recommend the dealership for their excellent service and support.

Saw a car I liked on Palmers website, called and spoke with Mark to arrange a test drive, test drive went well, Mark was friendly and very helpful on the car and its spec. Went ahead and purchased the car. Upon collection the car had been kept inside which was a nice touch as it was a cold frosty morning. The handing over of the car was thorough and Mark talked me through all the features and how they worked. I would definitely recommend Palmers & Mark to purchase a car from. The service was impeccable.

Shocking customer service
Manager is not very helpful
Service advisor is awful
Do not take your car to MG Palmers Hemel Hempstead

Thank you Mark for all of your help. The service we received was first class. We initially contacted the branch though email Mark sent us a video and answered every question we had. At the showroom
everything was highly organised and explained well. We are really pleased with our purchase and recommend Palmers to anyone looking for a new or used car.

Purchased a vehicle from another dealer which developed clutch fault and sale was cancelled. Found a vehicle by chance at Palmer's Hemel Hempstead and within an hour or so of turning up unannounced I was able to test drive the vehicle, have my car valued for part exchange and agree to a purchase. Vehicle went through the service are and made ready for collection the following week. Amazing service from start to finish, mot for life and a 2 year warranty on a 2020 vehicle. Can't recommend enough. Thank you to both Kieran who organised everything and Faizan who dealt with the hand over

I popped into Palmers to test drive and look around an electric Jeep Avenger. I had the pleasure of being shown around by Seb, who talked me through all the specs and different finance options, took me out on a test drive and was a great help throughout the process. I'd definitely recommend Palmers for all your Jeep needs.

I have bought a few cars from Palmers in Watford now, and I am always very happy with the service provided. The Manager Dan and Salesman Ola in particular always go above and beyond. Nothing is too much and I always leave satisfied.
I would definitely recommend buying from these guys and/ or trading in your old vehicle. A great team there and excellent service. 5 stars

Palmers are very welcoming and look after me from the start. Matt that help me choose my car was very helpful with friendly smile. I cannot fault palmers all front to finish

Hiren was great , exceptional customer service. Thankyou so much

I purchased 2 veichels with the great service of Dan and ola vwey friendly felt like being treated like family highly recommended no pressure put on to a sale overall great service.
Keep up the good work

Seb and Kornel at Jeep are absolute gentlemen and they really did look after me with my brand new Wrangler ! Will definitely be there for the next one.

had a few visits to this branch, all the staff are fantastic especially Chloe, she has a great eye for detail and will go above and beyond to help. Always gives great advice and reassures me every time that everything will be dealt with properly and leaves no doubt in my mind about my vehicle being in the right hands! well done Chloe amazing Job, definitely an asset to this branch!

Brilliant dealership with great cars! I spoke to Kornel recently who’s been very helpful. Will be back in future!