Palotoa Amazon Travel Reviews 2

TrustScore 3.5 out of 5

3.6

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Company details

  1. Tour operator
  2. Tour Agent
  3. Tourist attraction

Written by the company

Palotoa Amazon Travel is a locally owned tour operator based in Cusco. We exclusively operate tours to the Peruvian Amazon Rainforest. We support sustainable, responsible and ethical tourism. Palotoa Amazon Travel along with the native Amazonian community aims to offer an authentic Amazon experience.


Contact info

3.6

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 5 out of 5 stars

Superb 8 day Manu Biosphere Reserve tour

We travelled as a group of 4. We had great communication from Palotoa staff, before and over the duration of our trip, which ensured that we had a trip of a lifetime. We were very impressed by how good our guide, Abel, and the rest of his crew were at spotting wildlife. The food was exceptional thanks, the chef (Lucy?) experience and skill. Abel shared his monocular with us which enhanced our wildlife viewing experience.
The accommodation was clean and very good considering the remote location.
The boat skipper and his crew were very skilled and we felt safe throughout the trip.
We would highly recommend this company and their 8 day Manu Biosphere Reserve tour if you would like to experience the Amazon rainforest and many of the unique experiences it has to offer.
Palatoa is an excellent local family owned and operated company that does it's best to ensure you have the bestauthentic experience possible.

19 September 2025
Unprompted review
Rated 1 out of 5 stars

My daughter booked a once in a lifetime…

My daughter booked a once in a lifetime Amazon tour. She was sub-contracted to another group and did not get the tour she paid for. She did not want the trip thes people put her on. They refuse to refund in full.

21 July 2025
Unprompted review
Palotoa Amazon Travel logo

Reply from Palotoa Amazon Travel

Dear K.W.,

We’re truly sorry to hear that your daughter’s experience did not meet her expectations. We understand how important a trip like this is, and we regret any inconvenience she experienced.

Due to a last-minute booking, there was unfortunately no availability at the original lodge in Tambopata. To avoid canceling the trip, we arranged a stay at an alternative lodge while ensuring all the tour activities were still delivered as promised.

As a gesture of goodwill, a 50% refund was also issued to acknowledge the inconvenience.

Please feel free to reach out to us directly at info@palotoaamazontravel.com with any additional concerns. We are committed to providing fair and responsible travel experiences, and we appreciate feedback that helps us improve.

Sincerely,
Palotoa Amazon Travel

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