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See what reviewers are saying

Rated 5 out of 5 stars

Hi I went in pamela scott this afternoon to get a dress wat I saw on line the lady who helped me was so lovely even went and get me some other dresses to try on .I didn't get her name great custome... See more

Rated 5 out of 5 stars

The perfect “ Pretty woman experience” with deep thanks to Aga and Mary, absolute support and patience while I tried on most of the shop “Nenagh Pamela Scott” My sister’s wedding this weekend... See more

Rated 5 out of 5 stars

I recently bought some items from Pamela Scott. The items were beautifully wrapped in tissue paper. Delivery was super fast. Pamela Scott is a well established Irish Company with a fantastic selectio... See more

Rated 1 out of 5 stars

I bought a dress for my daughter for her Grandads funeral in Letterkenny branch as she was unable to shop due to just being out of hospital, it didn't fit and between her being ill and the death of my... See more

Company details

  1. Fashion accessories shop

Written by the company

The home of Irish retail - celebrating nearly 50 years in business. We're an Irish family-owned business who simply love what we do. We believe in excellent customer service and value. With 22 locations in Ireland and categories ranging from womenswear to accessories and footwear - we offer something for every woman of every age.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

132 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very poor quality

2 March 2022
Pamela Scott logo

Reply from Pamela Scott

Sorry to hear that Eileen. We do our utmost to carry brands that are of high quality, and of course in our own-brands also. Like any market, the lower price ticket items however, may not carry this same long-lasting quality. Thanks for your review, we very much value the feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service - fast delivery. Ordered 2 sizes as I wasn’t sure which would be best. Easy, hassle free returns in store! Would recommend to a friend!

2 March 2022
Rated 5 out of 5 stars

Fabulous Spring Collection

The spring wardrobe has landed -
comfortable and stylish, it is a real winner from Pamela Scott! Celebrating a step towards freedom, it will be good to be out and about feeling good in the fab clothes from Pamela Scott.

2 March 2022
Rated 5 out of 5 stars

Very pleased

Very pleased with the ease of use of the site, and speed of delivery. Nice choice of Joseph Ribkoff clothing.

2 March 2022
Rated 1 out of 5 stars

How is this company still going?

How is this company still going?! Bad customer service and awful attitude to customers in Letterkenny. Refuse to refund unopened gift sets one week after purchase (company policy apparently) despite receipt clearly stating return within 14 days for full refund! No consumer law in Ireland? All this despite explanation that gifts were bought by recently bereaved grandmother to try cheer up granddaughters .....just wow. Complaint to head office was pointless, they're not interested.

29 January 2022
Unprompted review
Rated 1 out of 5 stars

Appalling service and support

I bought a dress for my daughter for her Grandads funeral in Letterkenny branch as she was unable to shop due to just being out of hospital, it didn't fit and between her being ill and the death of my Father inlaw I was one day out of returning the dress. I explained and hadn't realsied nor was told that I only had 2 weeks for return as nearly every shop was doing extended returns for Christmas. Absolutely wouldn't budge and when I said I'd never shop here again both assistants laughed heartedly. Used to love Sophie B range but I will NEVER buy from this store again. Appalling service. Not even an apology nothing,

23 December 2021
Unprompted review
Rated 1 out of 5 stars

I ordered a dress at the waterford…

I ordered a dress at the waterford store on 17th November as out of stock in store. One was located in Wexford and waited to hear. Visited the store on numerous occasions and eventually on 6th December the waterford store located 2 more in Mullingar and Letterkenny. I received a call today 16th December to say the dress was not available. Very poor customer service from the Waterford store. I am very disappointed with Pamela Scott.

16 December 2021
Unprompted review
Rated 3 out of 5 stars

I have recently purchased several items…

I have recently purchased several items of clothing (dresses & skirt) which I love. Very disappointed with the quality of your products. Lots of loose threads on the garments 😞
I also purchased a dress on line and the wrong dress was dispatched. I have to say Lauren from the customer service team has been so helpful. I have posted back the dress for a refund.

9 June 2021
Unprompted review

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