Panda Podium Reviews 

221
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often describing them as flawless, superior, and well-made. Many people highlight the efficient delivery service, noting fast shipping, secure packaging, and reliable tracking. The customer service receives frequent commendation for being responsive, helpful, and providing expert advice both before and after purchase, ensuring a smooth and satisfactory experience for consumers. However, some customers experienced issues with product quality, reporting receiving defective or damaged items and a lack of aftersales support for these problems. A few other people also felt that delivery times could be slow, with some waiting several weeks or months for their orders to arrive.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many highlighting the excellent... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast and efficient shipping... See more

Order

Reviewers mention positive feedback about the ordering process, often highlighting its ease and efficiency,... See more

Quality

People report positive experiences with quality, with many reviewers recommending the products for their high... See more

Service

Clients share positive opinions on service, with many reviewers consistently highlighting great, clear, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made numerous purchases from the guys at Panda Podium. Oustanding service and kit. CRW wheels, AVRO handlebars (2), hubs etc. All been absolutely flawless. Despatched and delivered to the UK without... See more

Company replied

Rated 5 out of 5 stars

Simply put, this shop is superior to any local bicycle store. It is worth noting that they provide expert advice not only before the purchase, but also afterward. If other retailers want to learn how... See more

Company replied

Rated 5 out of 5 stars

Hi, I ordered a pair of OVERFAST Ultralight Thru Axles for a 3T Strada Team, not a standard order for a 2021 frame. After excellent communication with a product specialist, I received the correct... See more

Rated 5 out of 5 stars

I ordered a Quick Pro ER:one when it was released. After a last-minute change of mind, I decided to size up, the returns process was really easy and Tom from the customer care team handled everyth... See more


Company details

  1. Bike accessories store

Written by the company

Your one-stop shop for Asian bike parts. A hand-curated collection of the best value bike parts delivered direct to your door. Frames, wheelsets, groupsets and other carbon fibre components and accessories in stock and ready to ship.


Contact info

4.8

Excellent

TrustScore 5 out of 5

221 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(221)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I got the CRW wheels for my Chapter 2…

I got the CRW wheels for my Chapter 2 build in 2024/2025. The process was very straightforward. I love the wheels, and I'm planning on getting another set of CRW when I replace the wheels on my Seka bike. Im not a fan of paying or falling for the big name western brand marketing, in the sense that Chinese brands are inferior.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

A good source of vetted products

Over the past two years, I’ve placed several orders for TPU tubes and other performance accessories. I love the fact that Panda does a great job of testing and vetting their products as the Chinese cycling market has lots of great value products but also its fair share of cheap products that aren’t worth messing with. Joe and his team do a good job of selecting only the good stuff and offering it for a competitive price.

6 March 2025
Unprompted review
Panda Podium logo

Reply from Panda Podium

We're glad to have you as part of our community. Thank you!

Rated 5 out of 5 stars

I purchased a pair of wheels recently…and oh yeah!

I purchased a pair of wheels recently and could not have been happier with the entire experience, beginning with the excellent (and patient!) communication and advice received during the decision-making process. Beyond that, entirely professional service throughout, including unexpected and thoughtful extras in the package, and the wheels are precisely as promoted. I've definitely come to realise the overwhelming performance/cost benefit of Chinese cycling products, so will no doubt look again to Panda Podium for added peace of mind. It's undeniably a no-brainer.

15 November 2025
Unprompted review
Panda Podium logo

Reply from Panda Podium

Thanks for sharing Nickolas!

Rated 5 out of 5 stars

Great kit, great service, great guys.

Made numerous purchases from the guys at Panda Podium. Oustanding service and kit. CRW wheels, AVRO handlebars (2), hubs etc. All been absolutely flawless. Despatched and delivered to the UK without issue. When I needed an extra bearing top cap and spacers for a new frame, not a problem, perfect comms and the perfect solution. Wouldn't hesitate to use again or recommend.
PS. My Colnago C68 on CRW wheels and AVRO Gen 1 bar and stem got a supernice on GCN Tech Show Ep.421. It rides even better than it looks :-)

20 December 2025
Unprompted review
Panda Podium logo

Reply from Panda Podium

Super Nice 🔔 🔔 🔔 Enjoy your bikes Andrew!

Rated 5 out of 5 stars

New Handlebar for Filante slr

Bought a new handlebar for my Wilier Filante SLR. Panda Podium delivered very fast, and all questions were answered whithin 24 Hours. Now as the bar has been mounted I can say that Panda Podium did an excellent Job. Bike looks perfect, rider is happy!

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service and hassle free

Tried to order groupsets from AliExpress with no success. They kept getting stopped at customs due to incorrect paperwork.

Tried panda podium and it's simply a step above in terms of service and experience. I ordered two groupsets and both arrived successfully.

The YouTube channel gives confidence in the team, and the bonus - the panda power socks!

20 June 2025
Unprompted review
Panda Podium logo

Reply from Panda Podium

Hey Emmet, good to hear and glad you enjoy the socks :) Panda Power!

Rated 5 out of 5 stars

Vibes for days..

Every order I’ve made from PP has arrived quickly. I’ve been really happy with the quality of the items.

Cool vibes all round and will be ordering something from Joe and the team soon no doubt

6 March 2026
Unprompted review
Panda Podium logo

Reply from Panda Podium

We'll be ready to serve when you're ready to order 🫡

Rated 5 out of 5 stars

10/10 service and great bike products

10/10 service and great bike products. Wouldn’t hesitate to buy from again. Seems like a few bad reviews all regarding shipping but they seem to have figured it out. Thanks Joe and the panda team!

6 March 2026
Unprompted review
Panda Podium logo

Reply from Panda Podium

Thanks for being part of our community Dakota!

Rated 5 out of 5 stars

Panda forever!

I am absolutely happy with my purchase. The communication with support was quick and pleasant, and the shipping was perfect. I will definitely be back. Panda forever!"

6 March 2026
Unprompted review
Panda Podium logo

Reply from Panda Podium

Panda power!

Rated 5 out of 5 stars

Absolutely exemplary.

Simply put, this shop is superior to any local bicycle store. It is worth noting that they provide expert advice not only before the purchase, but also afterward. If other retailers want to learn how to establish and maintain customer relationships, they should consider making a purchase here. Five stars, superior. Nothing less. My purchases so far: three frame sets, four wheelsets. More to follow.

25 February 2026
Unprompted review
Panda Podium logo

Reply from Panda Podium

We're grateful to have you as part of our community. 🙌

Rated 5 out of 5 stars

Joe knows the best cycling products…

Joe knows the best cycling products coming out of China. You can trust Panda Podium to get you high quality products at the best prices and with top rated service that you could not get through trying to acquire these items by yourself. I bought a frame (AR1) and wheels and have been slicing it up on Tuesday worlds for over a year on these with zero issues. 真棒!

6 March 2026
Unprompted review
Panda Podium logo

Reply from Panda Podium

Hey Bob! Good to see you taking it to them on Tuesday worlds. ;) Thanks for your kind words.

Rated 5 out of 5 stars

I ordered TPU Tubes from Panda Podium…

I ordered TPU Tubes from Panda Podium Joe. The delivery takes a little time but came complete. I had some issues with a couple tubes failing and reached out to Joe. These were replaced and I have no issues with these in over a 18 months. The web site is comprehensive and easy to find what you looking for.

25 June 2025
Unprompted review
Panda Podium logo

Reply from Panda Podium

Thanks Peter! We try to fix any issues we can 👌

Rated 5 out of 5 stars

Greet Wheels better Service

Very happy with the 9velo wheelset I purchased through Panda Podium. More importantly I’m thrilled with the level of support I’ve received from their team both during and after the purchase process. Could not be helper with the experience.

1 April 2025
Unprompted review
Panda Podium logo

Reply from Panda Podium

From one Joe to another... Thanks!

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