Panda Security DE Reviews 1,853

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Been using Panda Dome Advanced for almost 1 year. I'm more than happy with it and it successfully withstood a hacker attack. It also offers excellent protection against all other known threats. Will... See more

Company replied

Rated 4 out of 5 stars

The software is easy to handle. It takes care of events automatically. Extending the license is not so easy on the other hand.

Company replied

Rated 1 out of 5 stars

This company are a con. I received emails from them re renewal. I phoned website number to gain better deal. Automated referral to another number which was Anytech365 which I assumed was associated wi... See more

Company replied

Company details

Written by the company

Panda Securityist einer der weltweit führenden Entwickler von IT Sicherheitslösungen. Seine leistungsstarken Antivirenprodukte bieten optimalen Schutz für Windows-, Android- und Mac-Geräte. Panda Securitys Technologie ist unter anderem speziell darauf ausgerichtet, die Internetaktivitäten seiner Kunden (Online-Shopping und Spiele, Kinderschutz, Online-Banking etc.) zu schützen sowie deren WiFi-Netzwerke gegen Angriffe von außen zu sichern.

SIMPLEXITY!

Written by the company

Panda Security beantwortet komplexe Herausforderungen mit einfachen Lösungen.
Surfen, shoppen oder spielen Sie sicher online mithilfe der besten Sicherheitstechnologie von Panda.

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Rated 1 out of 5 stars

I have unsubscribed

I have unsubscribed, blocked them, emailed them and REPEATEDLY asked them to STOP sending me their DAILY, INTRUSIVE, advertising. They ignore me and continue to send stuff which is of NO INTEREST to me whatsoever.
NOW WHAT ? ? ? ? ?

I have disabled the pop ups and you CONTINUE to TOTALLY IGNORE my requests
to STOP sending me your advertising.
Your answer is ROBOTIC, and of no interest to me.

25 January 2025
Unprompted review
Panda Security DE logo

Reply from Panda Security DE

We are sorry about this. Please note that the pop ups can be disabled in Settings.

Thanks for rating us!

Kind regards,

Panda Security.

Rated 5 out of 5 stars

Panda Antivirus

Panda Antivirus does what it is supposed to do: protect me from malware without annoying me with constant notifications.

9 October 2024
Unprompted review
Panda Security DE logo

Reply from Panda Security DE

Thank you 🐼 Panda Security

Rated 1 out of 5 stars

I dont want this program!!

I dont want this program!!! It was a mistake to order it and to pay it! Send me my money back and leave me in peace for the future!

30 July 2024
Unprompted review
Panda Security DE logo

Reply from Panda Security DE

Hello, We have asked you for your details and we will contact you soon. Best regards,

Panda Security

Rated 5 out of 5 stars

Panda Dome, My Best Friend/in

Been using Panda Dome Advanced for almost 1 year. I'm more than happy with it and it successfully withstood a hacker attack. It also offers excellent protection against all other known threats.
Will continue to use it and highly recommend it. I've been online for over 30 years and used other security software before. For me, Panda Dome is on the same level as the test winners.
Panda Security hardly puts a strain on resources

15 May 2023
Unprompted review
Panda Security DE logo

Reply from Panda Security DE

Thank you for your review! 🐼

Panda Security

Rated 4 out of 5 stars

The software is easy to handle

The software is easy to handle. It takes care of events automatically.
Extending the license is not so easy on the other hand.

30 December 2022
Unprompted review
Panda Security DE logo

Reply from Panda Security DE

Thank you for your review! 🐼

Panda Security

Rated 1 out of 5 stars

Mail returned from address given

This company are a con. I received emails from them re renewal. I phoned website number to gain better deal. Automated referral to another number which was Anytech365 which I assumed was associated with Panda. After being vigorously told I had problems on my computer that urgently needed sorting, was persuaded to spend £100’s of pounds only to find 2 days later that another full price renewal of £82.99 had been taken out of my bank account. I hope this company owners are conned likewise when they are pensioners. I would reply to Panda but have now tried three times on address given and all returned “UNDELIVERED” . Even appears Anytech365 no longer want to correspond with me either !!!

8 May 2022
Unprompted review
Panda Security DE logo

Reply from Panda Security DE

Hello Margaret,
At Panda Security we work really hard to provide the best service and deserve the trust of our customers. We are committed to 100% compliance with all laws and regulations, as well as ethical behavior in all aspects of our business. We will be happy to address any of your complaints and ask you to add as many details as you can regarding what caused such a situation of displeasure, please send us more information to this email address: panda.customer.service@watchguard.com.
Thank you very much for your understanding and help and, again, we are sorry for any inconvenience caused.
Best regards,

Panda Security

Rated 1 out of 5 stars

Worst product and costumer service I experienced so far

Since I installed it, my browser had difficulties opening pages. Downloading files or just opening them became problematic. Also every time i opened Panda, my computer blocked.
I called costumer service and first they check my computer and tried to sold me a better, more complete version of the antivirus. This toke me nearly 1 hour on the phone. As i said I just wanted the antivirus to work, the passed my call to a technician.
The technician controlled my computer for over 6 hours. The second day again and again the 3rd day. They installed and re-installed the software and said the problem was fixed. Obviously nothing changed. I had to uninstall panda from my computer and it worked perfectly again.
I tried to contact costumer service to tell them. First day they said they would pass my call to someone else for reimbursement: I waited 45 min on the phone and then hung up...
Worst product and costumer service I experienced so far....

1 April 2022
Unprompted review
Panda Security DE logo

Reply from Panda Security DE

Dear Denis,
At Panda Security we work really hard to provide the best service and deserve the trust of our customers. We are committed to 100% compliance with all laws and regulations, as well as ethical behavior in all aspects of our business. We are sorry to hear that you had a bad experience, it is something that does not fit our standards and therefore we want to understand what elements went wrong as well as help you resolve your complaint. We will be happy to address any of your complaints and ask you to add as many details as you can regarding what caused such a situation of displeasure, please send us more information to this email address: panda.customer.service@watchguard.com.
Thank you very much for your understanding and help and, again, we are sorry for any inconvenience caused.
Best regards,

Panda Security

Rated 4 out of 5 stars

Good

It is good, support could have been a little better.

29 June 2020
Unprompted review
Panda Security DE logo

Reply from Panda Security DE


Sehr geehrter Kunde,

Vielen Dank für Ihre Treue zu Panda und für Ihr Feedback. Wir freuen uns, dass Sie mit unserer Arbeitsweise zufrieden sind.

Wenn Sie Interesse haben, uns mehr Feedback zu senden, senden Sie bitte eine E-Mail an cxo@pandasecurity.com. Wir freuen uns, Ihre Kommentare zu lesen und sie für zukünftige Verbesserungen zu berücksichtigen.

Vielen Dank für Ihre Treue zu Panda. Wir freuen uns, bald von Ihnen zu hören.

Panda Security

Rated 1 out of 5 stars

Bad experience

I used this antivirus for a year and I didn't want to renew. The software expire on my system and did not renew. Worst experience ever.

20 June 2020
Unprompted review
Panda Security DE logo

Reply from Panda Security DE

Dear customer,

We would be pleased if you could send us your personal data to cxo@pandasecurity.com.

One of our tech experts will contact you shortly.

With kind regards

Panda Security

Rated 3 out of 5 stars

Panda works but there is allway the…

Panda works but there is allway the registration requierement which I dont like. Otherwise I uninstalled Panda on all my laptops since Windows Antivirus is as good as Panda. I switched since once Windows defender found an issue where Panda has never ever found a darn thing.
Panda seems to do nothing although I never had a virus neigther.

11 May 2018
Unprompted review
Panda Security DE logo

Reply from Panda Security DE

Guten Tag
Mein Name ist Hervé und ich bedanke mich für Ihr Feedback zu Pandas Produkten.
Unser Ziel ist es, unseren Kunden Produkte mit hervorragender Leistung zur Verfügung zu stellen. Deshalb sind wir ein wenig enttäuscht, dass Sie uns nur mit 3 Sternen bewertet haben.
Ich wäre Ihnen sehr dankbar, wenn Sie mir 10 bis 15 Minuten Ihrer Zeit schenken würden. Das würde uns sehr dabei helfen, Panda zum bestmöglichen Produkt zu machen.
Wenn Sie uns bei der Verbesserung unserer Produkte unterstützen wollen, senden Sie bitte eine E-Mail an cxo@pandasecurity.com, damit wir uns mit Ihnen in Verbindung setzen können.
Vielen Dank für Ihre Treue zu Panda. Wir freuen uns darauf, bald von Ihnen zu hören.
Hervé Lambert – Customer Experience Chief Officer

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