Super customer service - as good as you will get ANYWHERE. They show empathy and understanding, something most big companies ignore. Panzera DO NOT take customers-potential customers for granted. The... See more
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PANZERA is a trailblazing Australian watch brand that emerged in 2009. We are passionate about crafting timepieces that blend timeless elegance with a captivating contemporary twist. Our style? We call it "modern vintage" or "neo classic" – a fusion of the best from the past and the present. We produce a wide range of automatic and quartz dive, pilot, classic and motorsports watches.
Contact info
Australia
- panzerawatches.com
Replied to 80% of negative reviews
Typically replies within 48 hours
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Does not keep track of time
One of my panzera watcher simply does not keep track of time. This is very bad considering Panzera calls itself a qualite company for quality products. There heva been other issues with colors not matching the picutures but this is the most important.
Do not beleive this i quality. WillI get my money back? Maybe but I dont think so. I will get som back but not taces and shipping. Also bad considering the prices.
FLIEGER 45G - A BEAUTIFUL WATCH
I am thrilled with my new FLIEGER 45G watch, which I chose in black with a blue face and black rubber strap. The design and affordability was a big draw for me. I was very impressed with the Panzera website which enabled me to design my watch face style and strap. Having an automatic watch is great, and the design of the glass backing showing the precise mechanics in action is so cool. The watch is very comfortable to wear and I love its size, weight as well as the thickness and texture of the black rubber strap with the red stitching. Awesome!
I purchased an Aquamarine 36 for my…
I purchased an Aquamarine 36 for my wife. It came in within 6 days, works flawlessly and is beautiful. She loves it. As an aside, their customer service is amazing. Highly recommend both the company and this watch. (I also recently purchased an Aquamarine 45 for myself)
A+ Watch
Love it. Can’t say enough - looks great and weight is fantastic. Got compliments from local jeweler when I took it in to get adjusted
A lovely watch, thanks Panzera
The watch was delivered faster than I anticipated which was nice. Really nice looking watch. And really happy with it. I look forward to wearing it out.
Aquamarine 45 WOW!
Purchased my Aquamarine 45 with 50% off the list price which was such a bonus. I have a vast collection of watches and this Panzera gets a lot of attention people asking what brand it is. It is a bold watch with crisp design, delivery was faultless looking forward to my next purchase.
Hook on watches...
Everything, excellent quality, service, delivery and elegant watches. This is my 2nd.
Reasonably priced quality time pieces
The Panzera TM45C is a reasonably priced quartz timepiece that gives great accuracy, with a very comfortable all day strap. An easy 9- 5 watch for daily usage.
Sequestered by SWMBO
I ordered an AQ40 Anniversary Edition in the knowledge that this item is limited edition, and only produced to order. The production time is estimated to be a month. Fine! I started to receive an endless round of e-mails from "Bernadette" apologising for the delay in fulfilling the order as a result of unprecedated demand. None of my e-mails querying this were acknowledged. I used the web site messaging service and received a prompt, accurate, and reassuring response within minutes. NOT from "Bernadette". The watch arrived on the due date, and it is gorgeous. So much so that my wife decided that it looked better on her (it does), and she is now it's proud owner. Hey ho. I now have the AQ 45 automatic, and I am delighted with it. Only time (sic) will tell just how good these watches are in terms of accuracy, but the indications are good. Lastly, it would be nice to know whether "Bernadette" is a living, breathing, blood in her veins human being or just an AI construct.

Reply from PANZERA Watches
Panzera watches
Although I waited longer then expected when my watch arrived I was over the moon. I've got the Flieger 45 G it's a Beautiful watch
I've only had it for 2 weeks but I've worn it everyday, the time keeping is spot on and I've not needed to adjust it at all. I will be getting another one soon, and all my friends have commented on how good it looks,I'm sure there are new customers coming your way. thanks again lovely Time piece
Poor Reliability Right Out of the Box
So I just received my Panzera Flieger 46C yesterday. The delivery company left it on my doorstep. Opened the box and found a beautiful watch. Before removing any tags or even the protective plastic film on the front and back, I downloaded the Users Manual and followed the set up directions. I quickly noticed the chronometer features did not work at all. This is a brand new watch! I reached out to Panzera and got a reply the next day, on a weekend. They asked me to jump through hoops to show and explain the issue. I'm still waiting to hear how they will resolve it, but one thing I know is that I won't get to wear it anytime soon. This is a new watch that doesn't work? Where is their quality control, if they have any. STAY AWAY from this brand.

Reply from PANZERA Watches
NO service, NO delivery
I bought a watch from their website. After the delivery date was overdue they sent a general "we are late message" I sent them several in return trying to figure out when it would come in. They never replied.
Fortunately I paid through Paypal and obtained reimbursement - In the meantime no communication from Panzera.
Don't buy there.

Reply from PANZERA Watches
Fantastic quality and a great look
Fantastic quality and a great look. Reallyhappy with my panzera watch
Non-existent Support!!
Nothing wrong with the watches (I own three), but the company provides NO service or response. Tried to cancel an order this Spring (when they said delivery would be delayed) right after I placed it, and despite sending FOUR emails and then calling Australia (!), I never got a response. Some digging indicates they are probably a virtual company with immunity from service quality. Plenty of other watch brands - don’t give these guys your business!

Reply from PANZERA Watches
45G Flieger - absolute beauty
I visited the Panzera Studio in Pyrmont, Sydney, when I was there at Easter. Was very impressed with the design and the quality of the watches. They’re seriously impressive timepieces and although the brand deserves more international recognition than it has I’m glad they still fly ‘under the radar’ as it keeps prices sensible! Love the Pilots GMT watch (Flieger 45G) and will be buying more from them soon. Absolutely no issues shipping to the UK either. Arrived promptly with plenty of updates via DHL. Great watches. Fantastic service.
new Panzera Flieger 45G
After reading many reviews and seeing many different models of the Panzera watches I decided to order the new Flieger 45G, chrome case, blue dial and blue rubber strap out of the many combinations available.
What drew me to the Panzera watches are the clear simple dials with large numbers and large skeleton hands. The 45G further improves on this with the 24-hour GMT hand.
After travelling 17000 miles from Sydney to the UK, unpacking the Flieger I was even more pleased with my purchase. It’s even more beautiful in the flesh. The watch feels like there is a lot of quality to it. From the stitching on the rubber strap, to the sapphire glass on the front, to the stainless-steel case. One downside to the watch is that I’m now going to want more Panzera’s.
A45C brilliant
From when l ordered a wrist watch until I received it everything went to plan I was kept well informed at every step in the assembly of the watch also the delivery date was spot on, The watch is a Aquamarine
A45C I have had it for approximately three months now a very comfortable and easy to wear a brilliant time keeping watch and well designed.excellent company to deal with.
I bought two whatch from Panzera…
I bought two whatch from Panzera one,Time master 45C in 2022,and one Fliger 45 GMT in 2024.
I love this two whatch for now are very precise and good looking i use both, every day.The watch is excellent value for money and good quality.
Absolutely delighted with the purchase and will definitely be buying again.
Customer service.....
I received a Panzera watch as a birthday gift in 2021. The watch looks amazing, and I have received many great comments about it.
However, the crown and stem simply fell off the watch as I was trying to change the date in early May, 2024.
I do like the watch, but I'm concerned with the quality of the product as I never had owned a watch where the crown comes off.
I have reached out to their customer service department by email trying to get it fixed or replaced.
Unfortunately, it has been a long process to receive clear and quick responses from the company.
Today June 10th, I received an email mentioning that I can purchase parts and for more than 100$ with shipping and have it repaired by a local watch maker which will also charge mor than 100$ for repairs.
Not impressed....
Panzera Flieger 45 GMT - An Amazing Watch!
Love my new Panzera Flieger 45 GMT watch with blue rubber strap! Can’t stop wearing it! Can’t stop looking at it. Finish is excellent as is the soft touch rubber strap. Thank you Panzera Team!
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