Good to see an independent stationary shop supplying good quality products of which are often made in Britain by family run businesses. Lovely range of bright modern styles all swiftly delivered to y... See more
Company replied
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Good to see an independent stationary shop supplying good quality products of which are often made in Britain by family run businesses. Lovely range of bright modern styles all swiftly delivered to y... See more
Company replied
I wanted 'a pencil' for work... I got what felt like a birthday present. Ordered yesterday lunchtime arrived this morning at 0930. The delivery was so beautifully presented and carefully package... See more
Huge thanks to Papersmiths for immediately sending a replacement when my parcel got stolen! They were quick and kind, and my notebook bands are exactly what I was looking for. Thank you Lauren and Kir... See more
I was gutted when Papersmiths closed their store in Bristol, as it was the best excuse ever for retail therapy with my best mate, and then lunch at the nearby tapas place. But yay for excellent online... See more
Company replied
Papersmiths is the shop of your stationery dreams. We specialise in stationery and paper goods, bringing together the goods to inspire and tools to create. Alongside our own stationery, you'll find our handpicked favourites from designers and makers across the globe.
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Care and attention in presentation and delivery, adding a handwritten thank you card shows they're practising what they preach.
I was gutted when Papersmiths closed their store in Bristol, as it was the best excuse ever for retail therapy with my best mate, and then lunch at the nearby tapas place. But yay for excellent online ordering, even if it's never the same as drooling over notebooks and pens in person! There's a really wide range of stationery available on the website, and items arrive nicely wrapped and well-packaged. And when I've needed customer service, they've been excellent to deal with.

Reply from Papersmiths
The ordering was easy and my purchase arrived quickly, thank you

Reply from Papersmiths
This was my first purchase from Papersmiths and it won't be my last. I was so impressed with the customer service I received. I had some questions before I placed my order which were promptly and professionally answered. My items were shipped very fast and came beautifully packaged. I'm very happy with all my items but in particular the diary is exactly what I have been looking for and has been so hard to find. Page per week, vertical alignment with time slots. Fab product and fab business. Thank you!

Reply from Papersmiths
Fast reliable (international) shipping means I can enjoy Papersmith in LA! The products are the best / great notebooks and pens, the elastic bands help keep the pens with the notebooks so no mad searches for a pen when you need it.
Genuine products - notification when a product came in stock worked Diary came beautifully wrapped. Item was delivered by Royal Mail which has its challenges but it arrived safely and in good conditions

Reply from Papersmiths
Super fast delivery, gorgeous products and when the order arrived it was packaged so beautifully!

Reply from Papersmiths
The books that I bought are great. But they are absolutely nothing compared to the incredible customer service I received from Papersmiths.
I bought the items I did online, as a gift for someone. I am in New Zealand so it’s impossible for me to go instore unfortunately.
When I ordered the books, I got the zip code slightly wrong so the item wasn’t delivered. I emailed Papersmiths, telling them if my mistake. I dealt with two different people and they were absolutely brilliant. They went out of their way to help me and made sure the package I bought did in fact get delivered.
Well done to the Papersmiths team. I wouldn’t shop anywhere else. Thank you for making my purchase so easy and the recipient was delighted!

Reply from Papersmiths
Lovely book about cycling and it arrived on time! Thank you.

Reply from Papersmiths
The planner I bought was packaged beautifully with a handwritten note that made it extra special.
Thank you for the prompt delivery. We are very pleased with our purchase.
Quick delivery-ideal present for the lady who I bought it for.
Hopefully will be buying a refill every year from now on.
Great diary, super fast delivery and cute wrapping and note. Will defo be purchasing other bits from there!
Beautifully packed and presented. Arrived quickly and with the most touching gesture I have ever received- a handwritten message on a beautiful card. A real gem of a company!
Besides it offered the best price for the items I’ve purchased.
I highly recommend.
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