Papersmiths Reviews 

117
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Good to see an independent stationary shop supplying good quality products of which are often made in Britain by family run businesses. Lovely range of bright modern styles all swiftly delivered to y... See more

Company replied

Rated 5 out of 5 stars

I wanted 'a pencil' for work... I got what felt like a birthday present. Ordered yesterday lunchtime arrived this morning at 0930. The delivery was so beautifully presented and carefully package... See more

Rated 5 out of 5 stars

Huge thanks to Papersmiths for immediately sending a replacement when my parcel got stolen! They were quick and kind, and my notebook bands are exactly what I was looking for. Thank you Lauren and Kir... See more

Rated 5 out of 5 stars

I was gutted when Papersmiths closed their store in Bristol, as it was the best excuse ever for retail therapy with my best mate, and then lunch at the nearby tapas place. But yay for excellent online... See more

Company replied

Company details

  1. Stationery Shop

Written by the company

Papersmiths is the shop of your stationery dreams. We specialise in stationery and paper goods, bringing together the goods to inspire and tools to create. Alongside our own stationery, you'll find our handpicked favourites from designers and makers across the globe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

117 reviews

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4.8

All reviews

(117)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Great purchase!

Fast delivery, perfect product! I love the handwritten postcard the comes with my my order!

19 October 2022
Rated 5 out of 5 stars

Great service

Love my purchase. The Royal Mail had some hiccups but the team sent out a new order and was really helpful and kind.

1 September 2022
Rated 5 out of 5 stars

One of my favourite shops

One of my favourite shops. This time an online purchase with a lovely hand written note sent back, perfectly packaged. Heart warming.

6 September 2022
Papersmiths logo

Reply from Papersmiths

Hi Rachel,
Thank you so much for your kind feedback. We appreciate it!
Many thanks,
Izzy

Rated 1 out of 5 stars

My order hasn't arrived!

6 September 2022
Papersmiths logo

Reply from Papersmiths

Hi Sarah,

I'm so sorry to hear that your order hasn't arrived. Have you been in touch with our customer service team? You can email them at online@papersmiths.co.uk and they will be able to advise further.

Unfortunately are experiencing delays due to the Royal Mail strikes which may have affected your order. Orders placed after 1pm on Thursday 25th August and Wednesday, 31st August will be delayed. We have more information on our shipping page here that you can read - https://www.papersmiths.co.uk/pages/shipping

Many thanks,
Izzy

Rated 5 out of 5 stars

Love this shop

Love this shop, people are always helpful and professional. Collection service worked perfectly.

3 September 2022
Papersmiths logo

Reply from Papersmiths

Hi Veronika,
So happy to hear that you enjoyed your experience shopping with us. Thank you so much for your feedback!

Many thanks,
Izzy

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