Parachute Law Solicitors Reviews 

722
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and incredibly quick to respond during urgent legal matters. People consistently note that the online system and overall processes are remarkably smooth, efficient, and very easy to navigate from start to finish. Some reviewers were not happy with unexpected delays, specifically mentioning instances of wasted time, slow progress, and having to repeatedly chase up important documents. A few individuals felt let down by these frustrating setbacks, noting that communication and customer support could have been handled much better throughout their entire transactions.

What people talk about most

Service

People report positive experiences with service, highlighting the trustworthy and committed nature of the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional, friendly, and... See more

Response time

Clients share positive opinions on response_time, highlighting consistently rapid communication and fast... See more

Customer service

Users describe positive interactions with customer_service, noting great communication and helpful support... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant. Had such a nightmare of a time finding somewhere I could get a Form LL compliance certificate completed for our re-mortgage until I came across Parachute Law. From the very first... See more

Company replied

Rated 5 out of 5 stars

Parachute law have been really professional throughout. Everything was fast and efficient. We were on a tight timescale and they were able to move things around to accomodate us. Highly recommend an... See more

Company replied

Rated 5 out of 5 stars

Excellent service, I have used Parachute Law twice now over the years for Land Registry ID services overseas. A smooth process and the document came via email which the Land Registry accepts. I would... See more

Company replied

Rated 5 out of 5 stars

The Parachute Law team were very responsive throughout what was quite a drawn out process. Great industry knowledge and a very approachable style. Their plain speaking was very welcome, and ther... See more

Company replied


Company details

  1. Lawyer
  2. General Practice Lawyer

Written by the company

A new breed of solicitors, Parachute Law bypasses the stuffiness of traditional law firms and gets straight to the heart of your legal conundrum. Transparent, pre-agreed charges for practical, no-nonsense legal advice affordable for small to medium businesses and individuals alike. Parachute Law is at the forefront of the "uberisation" of legal services, forging a new path toward accessible legal support. Parachute Law Limited trading as Parachute Law is a limited company registered in England with registered number 10437783. Parachute Law is authorised and regulated by the Solicitors Regulation Authority no 646947.


Contact info

4.9

Excellent

TrustScore 5 out of 5

722 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(722)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It was easy as live in a foreign…

It was easy as live in a foreign country.
Helpful

17 February 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Janice,

Thank you for your feedback!

We're so glad to hear that the process was easy for you, even from abroad.

We're always here to help!

Parachute Law

Rated 5 out of 5 stars

Super efficient

Shai replied quickly to my every email regarding a Deed of Trust. After I filled in the form, Nel arranged the Deed of Trust in super fast time. Really impressed with this company! Thank you so much.

14 February 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Diane,

Thank you so much for your kind words!

We're thrilled to hear you had a great experience with Shai and Nel. We always aim for efficiency, and it’s wonderful to know we met your expectations.

Your feedback means a lot to us!

Parachute Law

Rated 5 out of 5 stars

Fast and efficient help with my query

Fast and efficient help with my query. I was able to book an appointment using their online booking system and quickly receive the service required. Thank you!

10 February 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Suzanna,

Thank you for your feedback! We're glad you found our service fast and efficient. We're always happy to help!

Parachute Law

Rated 5 out of 5 stars

I asked alot of questions and they…

I asked alot of questions and they answered every one... got my declaration of no trust within 3 days of enquiry and alot of questions from me... once the form was filled the document was almost within the day. Thank you

6 February 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Donna,

Thank you for your feedback! We're glad we could answer all your questions and provide a fast turnaround. We appreciate your trust in us!

Parachute Law

Rated 5 out of 5 stars

A very efficient and prompt service

A very efficient and prompt service . Their advice was great and gave me the right solution at a very competitive price . I will use again

3 February 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Nick,

Thank you for your feedback! We're glad you found our service efficient, helpful, and competitively priced.

We look forward to assisting you again in the future!

Parachute Law

Rated 5 out of 5 stars

Clear guidance, prompt service - thank you!

Ray of light in the muddy waters of remortgaging - was looking for solicitors who can deal with the anti-fraud restriction when remortgaging after the ones provided by the bank proved incompetent. Parachute Law team helped me to understand my options, provided clear guidance and expedited my request with the Land Registry. Thank you so much for helping me to finish all the steps on time!

30 January 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Anya,

Thank you for your kind words! We're so glad we could provide clear guidance and prompt service. It’s great to hear we could help navigate the complexities and ensure everything was completed on time. We truly appreciate your feedback!

Parachute Law

Rated 5 out of 5 stars

Super fast and excellent service

Super fast and excellent service. Exactly what I need. Professionals.

23 January 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Ondrej,

Thank you for your great feedback! We're thrilled to hear our fast and professional service met your needs. We're always here to help!

Parachute Law

Rated 5 out of 5 stars

Really positive experience

Really positive experience. Fast, clear communication. Really helpful and knowledgeable staff. Issue was done and dusted in 3 days. Would definitely use again.

24 January 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Amy,

Thank you for your wonderful feedback! We're delighted to hear you had a positive experience and that our team could assist you quickly and efficiently.

We look forward to helping you again in the future!

Parachute Law

Rated 5 out of 5 stars

Really easy to deal with

Really easy to deal with, fast efficient service and very helpful.

23 January 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Andrew,

Thank you for your feedback! We're glad you found our service fast, efficient, and helpful. We’re here whenever you need us!

Parachute Law

Rated 5 out of 5 stars

Helped me remove a restriction against…

Helped me remove a restriction against my property. Process was extremely quick and support team were quick to respond to emails. Recommend highly!

20 January 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Shamit,

Thank you for your kind words! We're so pleased we could assist you quickly and that our support team met your expectations. Your recommendation means a lot to us!

Parachute Law

Rated 5 out of 5 stars

Used parachute law to complete identification checks

Used parachute law to complete the forms needed to complete the transfer of title deeds after my father’s death. Instructions were easy to follow and the meeting arrangements fast and efficient. Made what appeared to be a complicated process much less stressful and hopefully successful.

14 January 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi A.L Crow

Thank you for sharing your experience! We're glad we could make a challenging process easier and less stressful for you. Your kind words mean a lot, and we’re here to help anytime you need!

Parachute Law

Rated 5 out of 5 stars

Worked with Nella who made the process…

Worked with Nella who made the process smooth. Very pleased!

13 January 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Martin,

Thank you for your feedback! We're glad Nella made the process smooth for you. Your satisfaction means a lot to us!

Parachute Law

Rated 5 out of 5 stars

Brilliant company!

Worked with Nel for a Deed of no interest, whole process was quick and easy. Questions answered promptly and I had my deed within 2 days!

Would highly recommend Parachute law and Nel.

10 January 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Mrs. Wheat,

Thank you for your wonderful feedback! We're thrilled to hear that we made the process quick and easy for you, with prompt responses and fast turnaround.

Your recommendation means a lot to us!

Parachute Law

Rated 5 out of 5 stars

Excellent Experience

We had an excellent experience with Shai and Lucy at Parachute Law, the work was done extremely promptly and we found it very convenient how everything could be done digitally and remotely.

7 January 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Sophie,

Thank you for your kind review!

We're delighted to hear you had an excellent experience. It's wonderful to know you found our remote service convenient. We’re always here to help!

Parachute Law

Rated 5 out of 5 stars

Was given legal advice from Luciana…

Was given legal advice from Luciana Ispani who was helpful and explained things clearly can't recommend Parachute Lawyers enough from start to finish it was easy and the price was fantastic compared to local solicitors who were charging 4 times the amount.

18 December 2024
Unprompted review
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Reply from Parachute Law Solicitors

Hi Antony,

Thank you for your feedback!
It's great to hear you found our service straightforward and cost-effective. Your recommendation means a lot to us!

Parachute Law

Rated 5 out of 5 stars

Great customer service and very…

Great customer service and very efficient, very quick to respond and great communication with customers, thank you for your service, really appreciate it.

19 December 2024
Unprompted review
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Reply from Parachute Law Solicitors

Hi Millicent,

Thank you for your kind words! We’re thrilled you found our service efficient and communication excellent.

Your appreciation means a lot to us!

Parachute Law

Rated 5 out of 5 stars

Parachute Law have been brilliant

Parachute Law have been professional, and responded to everything in a timely manner.
The advice was friendly and personable, and I felt that I got more than my moneys worth with the appointments and correspondence I've had.
I would absolutely work with them again.

18 December 2024
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Bridie-Kate,

Thank you for your wonderful feedback!

We're delighted to hear you found our service professional, friendly, and great value for money.
We look forward to working with you again in the future!

Parachute Law

Rated 4 out of 5 stars

Good communication

Good communication, thorough and fast - had a frustrating mortgage related issue sorted very quickly

One small criticism was the solicitor we met online had a terrible internet connection so made the process a little difficult but as a person, she was great and did her job well despite the technical issues

13 December 2024
Unprompted review
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Reply from Parachute Law Solicitors

Dear Matthew,

Thank you for your honest feedback!

We're pleased to hear that you were happy with the service overall. We apologise for the internet connection issues during your meeting and appreciate your patience and understanding. We'll strive to improve this for the future!

We look forward to working with you again!

Parachute Law

Rated 5 out of 5 stars

I had a great experience with parachute…

I had a great experience with parachute law, Nel was really helpful and communicative. The whole process was quick and easy and I would definitely recommend!

28 November 2024
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Phoebe,

Thank you for your lovely feedback! We're so glad to hear you had a great experience and that Nel's help made the process quick and easy. Your recommendation means a lot to us!

We look forward to working with you again!

Parachute Law

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