Paramount Properties Reviews 41

The most fantastic agency. Can’t fault the service from first meeting to completion.

Jamie was amazing throughout. Gave fantastic and clear advice. Developed a sensible sales strategy and a great marketing package then really threw everything at it. I have already recommended him and the team to other people.

Jamie and the team went above and beyond, advising me on how to update the property and present it for sale, getting the right buyers through the door and getting people to make great offers.

I honestly can’t praise them highly enough.

We highly recommend Dexter, he project managed our renovation after we had rented our property for many years and then decided to put on the market for sale. Dexter has excellent communication skills, keeping us informed throughout the project, was always quick to respond to any of our questions. The renovation was high quality, beautiful finishings and all for a reasonable price. Overall 5/5 stars.

We worked closely with Jamie to sell our property, Jamie is professional and knows the market really well. Jamie provided us with honest feedback and a market valuation and we were able to sell quickly at a fair price. Highly recommend Jamie and we are so pleased to have sold our property with Paramount. Overall 5/5 stars.

This is a specific review about the management side of Paramount. I have had a few things that needed fixing (including a whole new boiler). The team resolved my issues so quickly and have looked after us so well. Big shout out to Alessandro.

Paramount have been a great estate agency to deal with. Throughout our tenancy there was easy and efficient communication with all of the team, and particularly the asset manger Jess was very helpful and professional in our checkout process. We would use them again and would highly recommend them to others.

Absolutely horrible people especially the women. I spoke to a few people in the lettings team about me having a dog and they was fine with it until some horrible I can’t say the word of a woman I spoke to on the phone, she needed to book someone to come and check the annual gas check and I explained that’s fine someone can come because I was home and I wouldn’t want anyone going into a property with a dog as I have one. They lady was so rude asking me ‘why have i got a dog?’ Like it’s any of her business after the phone call booking in for the gas check within 30mins I got a email with a warning lettter about my dog. Some people make me laugh, what a jobs worth lol. Clearly she ain’t an animal lover. Oh before I finish when I moved in to the dirty disgusting property there was chewed doors from dogs from the previous tenants and there was dried wee and poo stains on the carpet. I’m glad I took pictures when I moved in with my children. the audacity for the Jobs worth

Paramout manage a property for me.
It’s never been fallow, rents have always been good, and the experience has always been a great one. I’d have them manage any property I own.

I am writing to provide a reference for Paramount Lettings Agency, with a particular focus on their asset manager, Jess. Paramount Lettings Agency has been managing my property for several years, and I have been
consistently impressed with the level of professionalism, dedication, and attention to detail demonstrated by their team.

Jess, in particular, has been instrumental in ensuring the smooth management of my property. Her in-depth knowledge of the premises and proactive approach to handling appointments, tenant reviews,
and any issues that arise have been invaluable. Jess consistently goes above and beyond to ensure that both the property and the tenants are comfortable and well-cared for at all times.

Throughout my tenure with Paramount Lettings Agency, I have found their services to be of the highest quality. Their team is responsive, reliable, and always willing to go the extra mile to meet
the needs of both landlords and tenants. I have complete confidence in their ability to manage my property effectively and would highly recommend their services to anyone in need of professional
property management.

I would like to extend my sincere gratitude to Jess and the entire team at Paramount Lettings Agency for their outstanding service and dedication. They have truly exceeded my expectations, and
I am grateful for their ongoing support.

Everyone I have dealt with always goes the extra mile and has a great attitude. Brilliant at finding good tenants and managing the process efficiently. My tenants have always reported good service from Paramount too.

Great to work with a business that truly care and always go the extra mile. Having used them for lettings and sales - I’d highly recommend!

I’ve used Paramount for years letting out my property. They have always been very professional and recently project managed a bathroom refit for me. Great list of suppliers as well as their own maintenance team and good knowledge of new laws, compliance etc.

I have them managed my property for over 20 years. Managed renovation project very well. . Always helpful and great advice.
Never disappointing.Excellent professional service.

Excellent service with a very active and attentive team, both regarding the tenants and the upkeep of the property!

Paramount Property is very amazing. I have them managed my property portfolio for many years. Never disappointing. They are so good that my families moved their portfolios to Paramount too.

They also managed renovation projects for me in the past. Loads of good advice and expertise. I would say they are the best in London (given that I had experiences with other agencies). Can’t thank the team enough

Some people were taking advantage of me and subletting to me (which I wasn’t aware of). They were making me pay DOUBLE what they were paying. So they were only paying £750 to live in Central London. Once I was able to find out the name of the letting agency through a maintenance person I called the agency which was paramount. They did absolutely NOTHING about it, even asking me if I wanted to continue living there. The other tenants were essentially stealing from the landlord (as well as taking advantage of me) and Paramount just didn’t care. Don’t use them

Had THE worst experience with them last year trying to agree a rental property. The agent was professional at the start and gradually became more hostile with me. I did everything that was asked and submitted what was needed but still could not get the agreement over the line. The rental market in London is so bad and this company made the process a whole lot worse and very stressful. I quickly sought another property with another company and was a far easier process which was wrapped up in a matter of days, not weeks! I have also heard many other horror stories with this company so its advisable to avoid.

I had a bad experience with Paramount Properties after I moved out from the rent. They didn't want to give back the deposit to me after the landlord had agreed to release the full amount. Their reason was the dispute I had over bills not paid by my flatmate to me. They took my flatmate's side who wasn't willing to pay the bills for the last month of our tenancy. I didn't do anything wrong but they treated me if I was the one owing money. It took me one and a half month to get the deposit back. They shouldn't have been involved in the dispute at all, just transfered the deposit to me as I paid it. They weren't helpful with resolving the dispute at all. I advise to stay away from them.

NEVER AGAIN! The worst agency I have dealt with in my whole life. Firstly, they created tones of headache when I wanted to end the tenancy agreement earlier after the break-clause term. It took me from March (when I first requested to break it) till June to sort this out. They didn't even give me an option to find replacement myself, but gave preferential option for my flatmate to find a replacement on behalf of me. When I said this situation is causing mental and physical disorders, they said "it is none of our business". Now when I am finally out of the property, I am being charged £800 off my deposit for damages that have happened after I have left. Surely no professionalism, work ethic and sense of responsibility. NEVER AGAIN