I want to know why UPS no longer appears in my search report and the cheapest price for shipping to the USA is now around €400. I won't be using you again until this is resolved.
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See what reviewers are saying
I've used Parcel Monkey every year and been satisfied with it. This year I was disappointed that my parcel was held up for so long at Dubai airport. I understand that it was Christmas but I wasn't in... See more
I book delivery ups through parcel monkey on 4th January, 1st mistake ups France entered wrong address. Due to that so much delay in sri lanka and I have paid so much additional for detain co... See more
Company replied
Everything went really well. It took longer than previewed but considering the pandemic and the new customs rules (post Brexit) we can say it went really well. All necessary documents were prepared b... See more
Company replied
Company details
- Courier service
- Courier and Delivery Service
- Delivery Service
- Courier service
- Shipping and postal service
- Shipping service
Information provided by various external sources
Parcel Monkey vous fera gagner du temps en comparant les coûts d'envoi pour vos livraisons internationales.
Contact info
21 Tollgate, SO53 3TG, Southampton, United Kingdom
- parcelmonkey.fr
3.4
Average
653 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very quick efficient service and…
Very quick efficient service and reasonably priced, I will definitely recommend to others as a way of sending things from France to Uk instead of using La Poste!!!!
3 December 2020
Reply from Parcel Monkey France
Hello Dorcas,
Thank you very much for this nice review. We hope to see you soon.
Regards,
Parcel Monkey Team
Reply from Parcel Monkey France
Hello Chris,
Thank you for taking the time to leave this review. We hope to see you soon.
Regards,
Parcel Monkey Team
Good service and prices
3 December 2020
Reply from Parcel Monkey France
Hello Paul,
Thank you for this amazing review! We hope to see you soon.
Regards,
Parcel Monkey Team
Reply from Parcel Monkey France
Hello Paul,
Thank you so much for taking the time to leave us this amazing review. We hope to see you soon!
Regards,
Parcel Monkey Team
Great service!
Collection was swift and easy.
Just understand the costs involved in the destination country beforehand, else was a great service.
Reached within specified time, fast and secure.
Would recommend for sure.
3 December 2020
Reply from Parcel Monkey France
Hi Murukesh,
We are very sorry to hear about your disappointment.
Please note that the fees that you have incurred are customs and duties as all items are shipped DDU so any Customs Duty needs to be paid for by the recipient.
We apologize for any inconvenience caused to you.
Regards,
Parcel Monkey Team
The service I received from UPS
The service I received from UPS, via Parcel Monkey, was excellent! The pick up was exactly when they said, I could track the parcel, and even with a delay at the tunnel, it arrived in four working days. Great price too. Thank you ☺️☺️!
3 December 2020
Reply from Parcel Monkey France
Hello Anna,
Thank you so much for taking the time to leave us this amazing review. We hope to see you soon!
Regards,
Parcel Monkey Team
Quick delivery
Quick delivery. Was able to track and delivery driver texted a time for delivery. Very good service.
3 December 2020
Reply from Parcel Monkey France
Hi Susan,
We are grateful that you took the time out to leave us this note.
Regards,
Parcel Monkey Team
Reply from Parcel Monkey France
Hello Jayne,
Thank you for taking the time to leave this review. We hope to see you soon.
Regards,
Parcel Monkey Team
Reply from Parcel Monkey France
Hello Janice,
Thank you for this review. We hope to see you soon!
Regards,
Parcel Monkey Team
Good value efficient service
3 December 2020
Reply from Parcel Monkey France
Hello Irene,
We are thankful that you were satisfied with our service and we hope to see you again soon.
Regards,
Parcel Monkey Team
A fast and easy to use service.
3 December 2020
Reply from Parcel Monkey France
Hi Joe,
We are grateful that you took the time out to leave us this note.
Regards,
Parcel Monkey Team
Reply from Parcel Monkey France
Hello Chang,
Thank you for taking the time to leave this review. We hope to see you soon.
Regards,
Parcel Monkey Team
Bonnes communications
3 December 2020
Reply from Parcel Monkey France
Bonjour Natalie,
Merci d'avoir pris le temps de revoir nos services. Nous espérons vous voir bientôt.
Cordialement,
L'Equipe de Parcel Monkey
Excellent Service!
22 November 2020
Reply from Parcel Monkey France
Hello,
We are so happy to hear you had a positive experience at Parcel Monkey.
Regards,
Parcel Monkey Team
Brilliant service excellent value and…
Brilliant service excellent value and delivered from France to UK in 3 days. Who could ask for more?
19 November 2020
Reply from Parcel Monkey France
Hello Annette,
Thank you so much for taking the time to leave us this amazing review. We hope to see you soon!
Regards,
Parcel Monkey Team
English & lived in France for 20 yrs
English & lived in France for 20 yrs. This is the best parcel delivery website we have found. It's easy & it works. Choose from the options provided no matter what size or weight.
Much easier than going to La Poste to hand write labels & fill out customs documents,
Try it.
13 November 2020
Reply from Parcel Monkey France
Hello Andy,
Thank you very much for your review. We hope to see you soon.
Regards,
Parcel Monkey Team
good price and delivered in 2 days
13 November 2020
Reply from Parcel Monkey France
Hello Richard,
Thank you for your nice review. We hope to see you soon.
Regards,
Parcel Monkey Team
Excellent service all round
Easy to complete online form, quick service for parcels to be collected and quick delivery at the other end. Will use in future where we need to send parcels, especially abroad.
12 November 2020
Reply from Parcel Monkey France
Hello Beryl.
Thank you very much for your amazing review! We hope to see you soon.
Regards,
Parcel Monkey Team
The service was efficient and delivered…
The service was efficient and delivered within the timeframe.
There were no issues. I would recommend and use this service again.
12 November 2020
Reply from Parcel Monkey France
Hello Crystal,
Thank you very much for your amazing review! We hope to see you soon.
Regards,
Parcel Monkey Team
Simple service to use
Simple service to use. Parcel arrived quickly and safely to its destination. Will recommend and will use again!
5 November 2020
Reply from Parcel Monkey France
Hello Joan,
Thank you very much for this nice review. We hope to see you soon.
Regards,
Parcel Monkey Team
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