Parc Maasresidence Thorn Reviews 

Great place. Accommodation great, really well thought out and good BBQ area.
Staff were really welcoming and they were so helpful.
Great kids area and pool
Humphreys restaurant food great

We had a great stay. Very clean, calm an a lot of fun activities!

The only thing we were disappointed were that the electric pedal boats were out of order and that the MRT Beach did not offer any food and activities on Monday. Eventhough, I understand that there is a rest day, if the beach is open then there should not be a limited offer, especially when the waether was sunny and 27 degrees. There is room for improvement!

We would definitively go back😊

Very nice cottage, clean, modern, well equipped. Nice surrounding, lovely restaurant, nice and helpful staff. House with patio cover, with heaters, so even in rain and cold weather you can be outside... very nice bbq, good furniture, ..... great experience

Very friendly staffs

Forget centerparks and other places! This is the new standard

Truly a great holiday park, good facilities, nice location

Everything was very neat and well organised. Price is on the high side.

We spent our holiday at this holiday park with the whole family for the third time. It was fantastic once again! For us, Maasresidence Thorn is the best holiday park we have ever visited. The houses are very well maintained—as is the entire park. We will be back!

It is a great parc . Specially for the children
Nice bike routes and swimmingpool.

The service and kindness of the personnel was excellent. We enjoyed our stay. The rentals of boats and other essentials were prompt and very correct. Sjordy was very kind and helpful.
Only point of attention is the wifi that was very weak and the airco seems to work badly. We were in house nr 92.
Thanks and till next time. We came from Curacao and spent those day together with the family💪
Trudy Evertsen-Quast and family

Amazing location, beautiful surroundings and great stay!

It was my first time in Netherlands and I had such a lovely time at the Maasresidence Thorn

My friends and I had a wonderful time here. The villas are clean and have everything we needed.
I can’t wait to come back to visit.

1) Booking: website is quite easy to understand. During booking process you can add a remark, which I did: "if possible hotelroom not on top floor due to high temperatures". Booking confirmation came instantly and a few seconds later the confirmation that my room would be on top floor, but could be changed to lower floor with additional costs of € 52,- by an added link in communication. Next day I was contacted by phone if I wanted to change to lower floor against payment. Upselling is normal in tourism, but this was the most unprofessional way ever seen.
2) Check-in: a link to open the gate was forwarded by phone and the night receptionist handed out the key card and explained how to get to the hotel building. Identity check was done upon MY request. Don't they care whom they are hosting???
3) Room: very comfortable, clean, lot of space, nice view and modern design
4) Cooling system in the room wasn’t working. This is probably a central operated system, which wasn’t turned on, to save costs.
5) Breakfast (at Humphrey's): price €19,50 p.p. for a breakfastbuffet with scrambled eggs, fresh fruit, etc. according the website. A staff member welcomed me in the restaurant, checked my room nr. and showed me the direction to the buffet. The buffet was very basic for the price, fresh fruit and eggs not available. Eggs couldn't be provided due to technical issues in the kitchen. After my complaint a baked egg was served within 15 minutes! Staff started shift 20 minutes before I arrived and is not up to date about technical issues and missing food on buffet.
6) MRT Shop & Bakery: a lot on offer, friendly staff, quick service and decent prices
7) Humphrey's: time to enjoy sunset on the terrace as recommended on the website, so I ordered a non-alcoholic beer which was served straight away on room temperature! On my request for an ashtray a dirty one was put on the table.
8) Environment: at the building entrance there is an ashtray but no place to sit. On the boulevard along the water there are places to sit, but no ashtrays...(therefore cigarettes on the ground)
9) Atmosphere: during the day and in the evenings it always felt like living in an open air museum. No flowers, grassfields that turned into straw due to lack of water. Two days in a row the gardener decided to start early mowing the grass, at 08.30 am which continued for hours. Nice for all guests enjoying breakfast on their balconies, but not being able to understand their own words because of the noice of the mowing machine.
10) Dog friendly: it was nice to see al those guests with big dogs walking around carriying a plastic bag, to clean up after their dog. The small dog owners probably thought differently, as small dog poop piles where along the promenade for several days. A dog friendly accommodation should at least pay attention and take care of the cleaning
11) Feedback: the first impression doesn’t have a second chance and when I think of your unprofessional upselling method, I still get so furious.
12) Complaint handling: when I mentioned my issues of complaint to the reception and Humphrey's staff the common answer was the lack of staff and that the resort opened shortly: one year ago. Shortage of staff is no excuse as guests shouldn't even get aware of internal problems and an accommodation that opened 1 year ago, had 365 days time to discover, improve and monitor shortcomings in service.
And no, my expectations are not to high as I worked in various destinations and hotels as trainer and quality manager for an international touroperator for 30 years, so I know what to expect from a hotel/resorts. Please be so kind and do not take my above mentioned shortcomings personally, but use it as
feedback and advice for improvement, so your future guests do enjoy an excellent stay at Parc Maasresidence Thorn and become loyal repeat guests. I wish the whole staff a successfull summer season! With kind regards, Monique Meens

very helpful and friendly also highly committed