Fast and good customer service. I haven't needed to pay any import tax here in Austria so far! Never had any problems till this point. Whenever there have been any complications the team swiftly conta... See more
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The box it came was really beaten up but the figure was wrapped in bubble wrap so it was fine. The figure also arrived after a month or so andhad additional fee on delivery which is weird since this s... See more
Company replied
Great experience overall. The package was delivered in around 2 weeks at my regular post office, so no issues in picking it up. Was a bit confused on how to track my order, but figured it out after se... See more
I was so excited about this literal work of art, and it really does not disappoint! There weren't any issues with delivery or anything, and it arrived in tip-top shape! It literally makes me happy jus... See more
Company details
Written by the company
Welcome🌟 Here we bring you the best Anime & Gaming Merchandise you can imagine!! All products are official licensed💫
Contact info
Ackerstr. 3, 42289, Wuppertal, Germany
- info@pardos.shop
- pardos.shop
Asks customers to review
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Replied to 50% of negative reviews
Typically replies within 1 week
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The experience was perfect
The experience was perfect, the site was easy to navigate and the process of purchasing wasn’t difficult at all. They kept updating me via the shop app so I never felt like I was left in the dark about what was happening with my shipment.
Finally, accessible honkai merch
Delivered on time, answered questions about delivery, product that has been ordered arrived correctly and in top condition, prices are okay
It was good.
Good
Merch arrived safely in a reasonable time. The package they came in was a bit dent on one side which worried me but the merch and their individual packages were fine.
I think the dented box was on account of the shipper and not something that happens on the regular, so I'll give this store five stars in good faith.
Delivery was quite quick
Delivery was quite quick, not having to deal with customs and variable shipping prices a good service, even if the cost is obviously baked into the prices it just makes things easier.
Perfection
Everything was packaged well and received it rather quickly.definently recommend buying from here again and I will definitely be a repeat customer.
Everything perfect although it took…
Everything perfect although it took more than 2 weeks to receive the order
Rather pleasant experience
It was rather quick and fast... Pretty good quality and good customer service.
Genuine products available in the west
It is so good to have a company that makes it easier to obtain collectables from Japan and China easily in the west.
Products are authentic and at the retailed price usually sold at in their origin countries.
Good service. Good customer support.
Good shop. Can sometimes find stuff long out of stock in other places. Respond fast to email questions.
Great service
One of the few where you can get merch for some games without having to try to navigate a chinese website. I also don't have any complaints about customer service either, my experience was great!
The whole process was simple and…
The whole process was simple and straight forward , the shipping and delivery was fast(despite the delay) while at affordable price. Overall really satisfied and will be buying again.
Another shipment well done
Another well packaged shipment and it even included some small amazing extras related to the product and as advertised no EU customs.
The box it came was really beaten up…
The box it came was really beaten up but the figure was wrapped in bubble wrap so it was fine. The figure also arrived after a month or so andhad additional fee on delivery which is weird since this shop is EU based from my understanding

Reply from Pardo's Shop
Great experience
Not the first time I ordered from Pardos and as usual they did a great job in the packaging. My bag arrived very fast and without any issues. I'm super satisfied with them and I intend to keep buying from them! Also they're always super fast and responsive if there's any question.
The service is great!
The service is great! We kept informed by mail where the package was. Nice product, better then we expected.
Amazing best
Quick and easy shipping and payment and…
Quick and easy shipping and payment and high quality items for anyone wondering the items are shipped directly from mihoyo from china without the need to worry about customs
I made the purchase from Chile
I made the purchase from Chile, so good experience and 100% recommended. The item arrived in good condition.
The shipping was fast and the product…
The shipping was fast and the product was good, though i would have liked if there would have been a estimated time for the delivery when i bought it.
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