Pardo's Shop Reviews 

153
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fast and good customer service. I haven't needed to pay any import tax here in Austria so far! Never had any problems till this point. Whenever there have been any complications the team swiftly conta... See more

Rated 3 out of 5 stars

The box it came was really beaten up but the figure was wrapped in bubble wrap so it was fine. The figure also arrived after a month or so andhad additional fee on delivery which is weird since this s... See more

Company replied

Rated 5 out of 5 stars

Great experience overall. The package was delivered in around 2 weeks at my regular post office, so no issues in picking it up. Was a bit confused on how to track my order, but figured it out after se... See more

Rated 5 out of 5 stars

I was so excited about this literal work of art, and it really does not disappoint! There weren't any issues with delivery or anything, and it arrived in tip-top shape! It literally makes me happy jus... See more

Company details

  1. Figurine shop

Written by the company

Welcome🌟 Here we bring you the best Anime & Gaming Merchandise you can imagine!! All products are official licensed💫


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

153 reviews

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Replied to 50% of negative reviews

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4.7

All reviews

(153)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

The experience was perfect

The experience was perfect, the site was easy to navigate and the process of purchasing wasn’t difficult at all. They kept updating me via the shop app so I never felt like I was left in the dark about what was happening with my shipment.

13 October 2024
Rated 5 out of 5 stars

Good

Merch arrived safely in a reasonable time. The package they came in was a bit dent on one side which worried me but the merch and their individual packages were fine.

I think the dented box was on account of the shipper and not something that happens on the regular, so I'll give this store five stars in good faith.

29 July 2024
Rated 5 out of 5 stars

Delivery was quite quick

Delivery was quite quick, not having to deal with customs and variable shipping prices a good service, even if the cost is obviously baked into the prices it just makes things easier.

3 June 2024
Rated 5 out of 5 stars

Perfection

Everything was packaged well and received it rather quickly.definently recommend buying from here again and I will definitely be a repeat customer.

22 May 2024
Rated 5 out of 5 stars

Great service

One of the few where you can get merch for some games without having to try to navigate a chinese website. I also don't have any complaints about customer service either, my experience was great!

28 February 2024
Rated 3 out of 5 stars

The box it came was really beaten up…

The box it came was really beaten up but the figure was wrapped in bubble wrap so it was fine. The figure also arrived after a month or so andhad additional fee on delivery which is weird since this shop is EU based from my understanding

30 January 2024
Pardo's Shop logo

Reply from Pardo's Shop

Hello Jan,

First of all, we would like to thank you for your honest review.
So that we can continue to improve our service, we would ask you to contact us again so that we can solve your problem.
We will certainly find a solution so that your purchase was worthwhile for you.
We would be pleased if you would contact us briefly by e-mail (support@pardos.shop).

We will be happy to answer any further questions you may have.

Kind regards

Your Pardo's Shop Team

Rated 5 out of 5 stars

Great experience

Not the first time I ordered from Pardos and as usual they did a great job in the packaging. My bag arrived very fast and without any issues. I'm super satisfied with them and I intend to keep buying from them! Also they're always super fast and responsive if there's any question.

26 January 2024

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