Parentgiving Reviews 

6,727
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Your Tranquility product is like a miracle. I have allergies to certain materials used to manufacture adult pull-ups. Furthermore, others say ‘no leaks.’ I don’t remember your company claiming no l... See more

Rated 4 out of 5 stars

Update: Delivery issue was resolved with a very attentive caring service rep. Received shortage in 2 days. Ordered 6 carton pack of Ensure Clear Apple. Great product. Tastes just like Apple juice.... See more

Rated 5 out of 5 stars

The most important thing is that the product I use is absolutely wonderful. I have no leaks either daytime or night time and that makes it so much easier for me to go out in public and to be able to e... See more

Rated 5 out of 5 stars

You're always willing to accommodate, whether I need another order of briefs earlier than scheduled or need to cancel an order because I have too many. Plus my orders arrive on time and in good cond... See more

Company details

  1. Pharmacy

Written by the company

Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

7k reviews

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4.4

All reviews

(6,727)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Poor business and customer commitment

Despite my overall dissatisfaction with this company, I awarded the two stars since a portion of my order was fulfilled timely. My dissatisfaction stems from the fact that the company initially accepted my order and delivered a portion of it timely, about two days later. With no mention of the rest of my order, proceeded to cancel the remaining item four days later, claiming that its supplier had suddenly changed the price for the product.
Having had experience on price changes in the past, both Parentgiving and its supplier should have honored the price that was quoted when my order was placed. Either Parentgiving was noticed of the change but failed to update its website or its supplier failed to give notice to Parentgiving timely. Either way, the customer should not have been harmed by their poor business practices.

It should be noted for the record that the price for the product in question doubled, something that both companies should have been aware of due to this large increase.

16 July 2024
Rated 5 out of 5 stars

Being new at this

Being new at this, the care team has been very helpful at deciding what I need. Before ordering, I sampled a variety of brands in Briefs and Pads. I think your product rates far above the rest. I signed up for Subscription Orders. However, I am confused as to whether that is the best plan. Seems like more sales and discounts can be had otherwise.

24 July 2024
Rated 4 out of 5 stars

My incontinence is bad

My incontinence is bad. Dry Direct Super Overnight Underwear provide great absorbency and are really comfortable.

Initially I bought the diapers from Amazon, but they became unavailable. Recently I have been buying the diapers directly from Parent Giving. The delivery service has been very good.

16 July 2024
Rated 5 out of 5 stars

I have tried many different products to…

I have tried many different products to help me deal with my incontinence issues. None of them can come close to Parentgiving's DryDirect line. They just don't leak and are very comfortable. I am 85 years old, and I highly recommend this product.

20 July 2024
Rated 5 out of 5 stars

Great service!

Parentgiving's customer service was very helpful in establishing my subscription to the briefs I needed for my child. The briefs are very absorbent and we are not plagued with leaks.

13 July 2024
Rated 5 out of 5 stars

Best Protection

I have little to no control over my bowels or my bladder and the Ultimate Protective Underwear protect me from major leakage. I have tried many of the other products on the market and these are the best.

Customer service is awesome--everyone I have ever called has been so patient and very helpful.

12 July 2024

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