OK app but issues with opening some letters, annoying that all letters need downloading, all letters named the same so can't tell what's in them apart from the date. Why does school have administrati... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
OK app but issues with opening some letters, annoying that all letters need downloading, all letters named the same so can't tell what's in them apart from the date. Why does school have administrati... See more
Company replied
useless app if you got more then one child. you can not add a another child. parentmail should it been known that you need to open another account with a different email otherwise it will never accept... See more
1 - So much easier to stay up to date with what is going on. 2 - Far quicker to get notifications regarding my child's lunch account. 3 - Letter's was always a no show with my child (lost or hidde... See more
Terrible application. Not user friendly. Difficult to use. Impossible to search. I have over 400 unread messages, good luck with sorting this. School claims this is the best tool on the market. Very h... See more
Company replied
Please note: This page is for schools to review the ParentMail product. If you are a parent, please contact your school directly and they will be able to resolve the issue for you. ParentMail was formed in 2001 and was the first company in the UK to offer schools a new, modern way of communicating with their parents. As well as schools, we also help nurseries, playgroups, children’s clubs and colleges – over 6,000 organisations now use ParentMail to communicate to and collect payments from over 3.5 million parents.
United Kingdom
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I really love all of the approvals, trip costs and updates in 1 place and was pleasantly surprised to have an opportunity to review a change in my personal details that the school had updated.
Parentmail is so easy to use..
It helps you to keep up to date with your children's school life, make payments and submit forms...... I love the fact that it is paperless....
I think its a good idea and school letters can be read at the click of a button! No more crumpled letrers coming home. K like the fact that I can pay for trips etc straight away with no fuss.
Easy understandable, great application. Definitely, recommended for the other parents.
Really useful and effective way to keep communication from school reliable. Love the payment facility.
Love parentmail great way of communication between school and home! So much better than lost letters in bags!
Brilliant app so easy to use and very helpful i can pay money for trips and lunch, fill in forms and read all information sent from the school easily using this very happy with the service!
TRUSTPILOT is a company that I am totally happy with.
Its really easy to log in to, I am able to see emails straight away from my daughter's school, love the way it is set out, easy to guide through.
ParentMail is a great app and it’s free to download and use. It is helpful to have all the school communication in one place and makes replying and responding to messages easier.
My kids are messy with papers. With parent mail I'm always updated and reassured that I don't miss important information from school.
Great way of getting.information.about school in a better format
Useful and easy tracker for busy working mum.
If I could add comment on app development point is inbox sorting function with key word or old emails bulk deletion function maybe?
Still great to catch up school information when needed though.
So easy to use. It's intuitive and much more effective than traditional communication methods. Definite thumbs up.
Really helpful. And easier to check dates on rather than hunting for the lost piece of paper.
Very simple and easy to use. A fantastic way to keep up to date with correspondence from the school and also to make quick and sercure payments for trips and other event's.
Great way of communicating with the parent/guardian of the school children.I get a notification and an email with the same information.Every school should try it ✔
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